Operations Manager - Network and Systems Management

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today!

DVS is looking for an Operations Manager with a Top-secret clearance to support our team in Alexandria, Virginia. This is a hybrid role with 3 days onsite.

The Operations Manager will serve as the central point of contact for any contractual issues. The Operations Manager will be responsible for ensuring the stable operation and efficient performance of the NSM enterprise networks and programs, monitoring and managing all aspects of the programs to ensure they meet performance metrics set by the customer. The Operations Manager will have ten years of technical security, information technology, and managerial experience and certification as a project management professional (PMP). A degree in computer science or a related discipline is preferred. The Operations Manager shall have a solid working knowledge of information technology, technical security systems such as CCTV, alarms, and access control, and Diplomatic Security standards. The Operations Manager shall:

• Provide leadership, Project and activity planning, coordination, and day-to-day direction as needed to complete the assigned mission of the program, produce the required deliverables, and meet the relevant program milestones.
• Analyze current business practices to identify areas for process improvement and create project management templates to assist in data gathering and research.
• Provide management oversight of all other NSM contract employees.
• Foster a collaborative environment within the organization.
• Work directly with the USG program manager and develop an outstanding customer relationship.
• Assess the various groups within the branch and manage a continuous feedback loop for ongoing improvement within the organization.
• Recommend risk mitigation strategies.
• Develop and maintain the staffing plan by performing recruiting and interviewing for new contract personnel.

Qualifications:

• A degree in computer science or other IT-related discipline is preferred.
• PMP certification.
• Experience managing up to Thirty (30) IT engineers, security, help desk, and system admins.
• Ten years of technical security, information technology, and managerial experience.
• Experienced in designing and implementing client/server architecture in both physical and virtual environments.
• Solid working knowledge of information technology, and technical security systems such as CCTV, alarms, and access control.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills
• Must be able to work independently with little to no oversight.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.