Dallas Area Service Support Specialist- Dispatcher

Description

Position at General Parts Group

Service Support Specialist

Irving TX 75063

Unlock Your Potential as a Service Support Specialist!

Position Summary:

Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.

Essential Functions:

Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.

Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.

Customer Champion: Welcome and guide customers in tagging their equipment for repairs.

Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.

Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.

Safety Advocate: Prioritize safety and follow our accident prevention procedures.

Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.

Responsibilities of the Position:

Team Player: This is a non-supervisory role, reporting to the Branch Manager.

Decision Influencer: Your actions can impact people, finances, and our organization's reputation.

Minimum Qualifications:

Educational Foundation: High School diploma or its equivalent.

Experience Insight: Two years of education and/or experience in a related field.

Exceptional Communicator: Strong customer service, communication, and problem-solving skills.

Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.

Safety-First Attitude: Prioritize safety in all you do.

Self-Motivated and Organized: Excel at working independently with minimal supervision.

Physical Demands:

Office Oasis: Primarily, work in a typical office environment.

Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.

Balanced Posture: A mix of sitting, walking, and standing throughout your day.

Tech-Savvy: Comfortably operate computers and office equipment.

Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!

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