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Dispatch Engineer Jobs (NOW HIRING)

Dispatch

Staff Fullstack Engineer

New York, NY · On-site

Role overview: We're looking for a Staff fullstack engineer to set technical direction for Dispatch's platform. You'll own the highest-leverage architecture decisions, ship the systems behind our ...

Dispatch

Backend Engineer

New York, NY · On-site +1

Role Details Role overview: We're looking for a backend engineer to help build and scale our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...

Dispatch

Senior Fullstack Engineer

New York, NY · On-site +1

$134K - $176K/yr

You'll help evolve our engineering culture, take end-to-end ownership over the features that you ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...

Dispatch

Fullstack Engineer

New York, NY · On-site +1

Role Details Role overview: We're looking for a fullstack engineer to build features across our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...

Dispatch

Senior Engineering Manager

New York, NY · On-site

Lead one of Dispatch's product engineering teams - the team responsible for our core user workflow and data orchestration platform. * Own engineering execution end to end: roadmap sequencing with ...

MV Transportation

Dispatch Supervisor

Kent, WA · On-site

$31.50 - $34.23/hr

... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...

Edmunds County

Dispatcher

Ipswich, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

Edmunds County

Dispatcher

Aberdeen, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

Edmunds County

Dispatcher

Faulkton, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

transpak

Dispatch Coordinator

Milpitas, CA

$30/hr

... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency

transpak

Dispatch Coordinator

Milpitas, CA · On-site

$30/hr

... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency

TransPak

Dispatch Coordinator

Milpitas, CA · On-site

$30/hr

... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency

Edmunds County

Dispatcher

Selby, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

Edmunds County

Dispatcher

Redfield, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

Edmunds County

Dispatcher

Watertown, SD · On-site

Operates computer terminals, enters and maintains records through computer aided dispatch programming (CAD), and interpretive judgment may be required. ESSENTIAL DUTIES: * Answering all incoming ...

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All JobsDispatch Engineer Jobs

Dispatch Engineer information

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How much do dispatch engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for dispatch engineer in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

How does a Dispatch Engineer typically collaborate with field technicians and other departments to ensure timely issue resolution?

A Dispatch Engineer plays a crucial role in coordinating between field technicians, customer service teams, and operations departments. They assess incoming service requests, prioritize them based on urgency, and assign tasks to appropriate field personnel. Effective communication is essential, as Dispatch Engineers provide real-time support, relay technical information, and ensure all parties are updated on job statuses. Regular collaboration helps minimize downtime, improve customer satisfaction, and streamline workflow across teams.

What are Dispatch Engineers?

Dispatch Engineers are technical professionals responsible for coordinating, troubleshooting, and resolving service issues, often in industries like telecommunications, IT, or utilities. They manage the assignment of service requests, provide remote technical support, and ensure that field engineers or technicians are dispatched efficiently to customer sites. Their role is crucial in minimizing downtime, optimizing resource allocation, and ensuring customer satisfaction. Dispatch Engineers often use specialized software to track incidents, prioritize tasks, and communicate with both customers and field teams.

What is the difference between Dispatch Engineer vs Maintenance Coordinator?

AspectDispatch EngineerMaintenance Coordinator
Required CredentialsEngineering diploma or technical certification, relevant industry licensesTechnical or engineering background, certifications may vary
Work EnvironmentField and office-based, coordinating field teams and equipmentOffice-based, planning and scheduling maintenance activities
Employer & Industry UsageUtilities, telecommunications, transportation sectorsUtilities, manufacturing, infrastructure sectors

Dispatch Engineers primarily coordinate field operations and dispatch personnel or equipment, often requiring technical certifications. Maintenance Coordinators focus on scheduling and planning maintenance tasks, usually working in an office setting. Both roles are essential in industries like utilities and transportation, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Dispatch Engineer, and why are they important?

To thrive as a Dispatch Engineer, you need strong technical troubleshooting skills, a background in electrical or mechanical engineering, and relevant certifications such as CompTIA A+ or industry-specific qualifications. Familiarity with dispatch management systems, CRM software, and remote diagnostic tools is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help you manage urgent field situations and coordinate effectively. These competencies ensure timely and accurate resolution of technical issues, maximizing operational efficiency and customer satisfaction.
More about Dispatch Engineer jobs
What job categories do people searching Dispatch Engineer jobs look for? The top searched job categories for Dispatch Engineer jobs are:
Dispatch Engineer jobs near you
Infographic showing various Dispatch Engineer job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $60,027 per year, or $28.9 per hour.
Level 1 Helpdesk Engineer / Dispatch Engineer

Level 1 Helpdesk Engineer / Dispatch Engineer

Lincoln IT

Hicksville, NY • On-site

Full-time

Posted 16 days ago

Job description

Level 1 Helpdesk Engineer (MSP)
📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed)
🕒 Full-TimeAbout Lincoln IT
Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team.The Role
We're looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You'll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies.
This role includes both remote support and occasional onsite dispatches to client locations.What You'll Do
  • Serve as first-line support for end users via phone, email, and ticketing system
  • Troubleshoot and resolve issues with:
    • Windows desktops and laptops
    • Printers and peripherals
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
    • Basic networking and connectivity issues
  • Escalate complex issues to Level 2/3 engineers with proper documentation
  • Perform onsite visits for installations, troubleshooting, and remediation
  • Document all work clearly in the ticketing system (ConnectWise preferred)
  • Assist with user onboarding/offboarding (accounts, permissions, hardware setup)
  • Follow SLAs and internal processes to deliver consistent support
Requirements
  • 1-2 years of experience in Helpdesk, Desktop Support, or similar role
  • Strong working knowledge of Windows and Microsoft 365
  • Basic understanding of networking concepts (DNS, DHCP, TCP/IP)
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize in an MSP environment
  • Reliable transportation and willingness to travel locally (mileage reimbursed)
  • Experience with ConnectWise, IT Glue, or similar tools is a plus
  • CompTIA A+, Network+, or similar certifications preferred (or working toward)
Why Join Lincoln IT
  • Competitive salary and benefits
  • Hands-on experience across diverse client environments
  • Clear growth path within a Managed Services organization
  • Ongoing training and mentorship
  • Supportive, team-oriented culture

Apply