Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-TimeAbout Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance ...
Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-TimeAbout Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance ...
Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in ...
Quick apply
Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in ...
Technical Dispatch Coordinator
Houston, TX · On-site
$70K - $97K/yr
Validate that vendor dispatch assignments adhere to engineering standards and safety protocols. * Ensure all vendor work complies with applicable IEEE, NETA, NEC, and UL standards , as well as ...
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Apply Early
Technical Dispatch Coordinator
Houston, TX · On-site
$70K - $97K/yr
Validate that vendor dispatch assignments adhere to engineering standards and safety protocols. * Ensure all vendor work complies with applicable IEEE, NETA, NEC, and UL standards , as well as ...
Apply Early
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Backend Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a backend engineer to help build and scale our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Backend Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a backend engineer to help build and scale our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Staff Fullstack Engineer
New York, NY · On-site
Role overview: We're looking for a Staff fullstack engineer to set technical direction for Dispatch's platform. You'll own the highest-leverage architecture decisions, ship the systems behind our ...
Staff Fullstack Engineer
New York, NY · On-site
Role overview: We're looking for a Staff fullstack engineer to set technical direction for Dispatch's platform. You'll own the highest-leverage architecture decisions, ship the systems behind our ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Senior Fullstack Engineer
New York, NY · On-site +1
$134K - $176K/yr
You'll help evolve our engineering culture, take end-to-end ownership over the features that you ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Senior Fullstack Engineer
New York, NY · On-site +1
$134K - $176K/yr
You'll help evolve our engineering culture, take end-to-end ownership over the features that you ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
When a market dispatch is called, you are the quarterback . Everything stops. You activate the ... Partner cross-functionally with Field Engineering, Energy Markets, and Sales to deliver a seamless ...
When a market dispatch is called, you are the quarterback . Everything stops. You activate the ... Partner cross-functionally with Field Engineering, Energy Markets, and Sales to deliver a seamless ...
Dispatch Supervisor
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Dispatch Coordinator
Milpitas, CA · On-site
$30/hr
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Dispatch Coordinator
Milpitas, CA · On-site
$30/hr
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Dispatch Coordinator
Milpitas, CA · On-site
$30/hr
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Dispatch Coordinator
Milpitas, CA · On-site
$30/hr
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Senior Engineering Manager
New York, NY · On-site
Lead one of Dispatch's product engineering teams - the team responsible for our core user workflow and data orchestration platform. * Own engineering execution end to end: roadmap sequencing with ...
Senior Engineering Manager
New York, NY · On-site
Lead one of Dispatch's product engineering teams - the team responsible for our core user workflow and data orchestration platform. * Own engineering execution end to end: roadmap sequencing with ...
Fullstack Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a fullstack engineer to build features across our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Fullstack Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a fullstack engineer to build features across our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Facilities Dispatch Supervisor
Savannah, GA · On-site
$65K/yr
The Facilities Dispatch Supervisor is responsible for the overall performance, direction, and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Facilities Dispatch Supervisor
Savannah, GA · On-site
$65K/yr
The Facilities Dispatch Supervisor is responsible for the overall performance, direction, and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Dispatch Supervisor
Rialto, CA · On-site
$85K - $95K/yr
Thompson Pipe Group / Pipeline carriers is hiring a Dispatch Supervisor $80K-$95K Annually Who We Are Thompson Pipe Group is a privately held family business of engineers, contractors, and ...
Dispatch Supervisor
Rialto, CA · On-site
$85K - $95K/yr
Thompson Pipe Group / Pipeline carriers is hiring a Dispatch Supervisor $80K-$95K Annually Who We Are Thompson Pipe Group is a privately held family business of engineers, contractors, and ...
Dispatch Support Agent
Union, NJ · On-site
$23/hr
Essential Functions · Performing outbound calls to customers to schedule appointments. · Dispatch the technicians and engineers to Tri-State Area for emergency calls · Assisting in updating ...
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Dispatch Support Agent
Union, NJ · On-site
$23/hr
Essential Functions · Performing outbound calls to customers to schedule appointments. · Dispatch the technicians and engineers to Tri-State Area for emergency calls · Assisting in updating ...
Facilities Dispatch Supervisor
Savannah, GA · On-site
$65K/yr
The Facilities Dispatch Supervisor is responsible for the overall performance, direction, and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Facilities Dispatch Supervisor
Savannah, GA · On-site
$65K/yr
The Facilities Dispatch Supervisor is responsible for the overall performance, direction, and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Lead Facilities Dispatch Operator -Mid Shift
Savannah, GA · On-site
$26/hr
The Lead Dispatch Operator plays a key role in supporting day-to-day dispatch operations within an ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Lead Facilities Dispatch Operator -Mid Shift
Savannah, GA · On-site
$26/hr
The Lead Dispatch Operator plays a key role in supporting day-to-day dispatch operations within an ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...
Dispatch Engineer information
See salary details
$15.75 is the 25th percentile. Wages below this are outliers.
$12.98 - $18.01
45% of jobs
The median wage is $18.69 / hr.
$18.01 - $23.03
34% of jobs
$23.03 - $28.06
2% of jobs
$28.06 - $33.09
1% of jobs
$33.09 - $38.11
0% of jobs
$38.11 - $43.14
0% of jobs
$43.14 - $48.16
0% of jobs
$48.16 - $53.19
0% of jobs
$53.19 - $58.22
0% of jobs
$58.22 - $63.24
0% of jobs
$63.24 - $68.27
18% of jobs
$12
$28
$68
How much do dispatch engineer jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for dispatch engineer in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.
How does a Dispatch Engineer typically collaborate with field technicians and other departments to ensure timely issue resolution?
A Dispatch Engineer plays a crucial role in coordinating between field technicians, customer service teams, and operations departments. They assess incoming service requests, prioritize them based on urgency, and assign tasks to appropriate field personnel. Effective communication is essential, as Dispatch Engineers provide real-time support, relay technical information, and ensure all parties are updated on job statuses. Regular collaboration helps minimize downtime, improve customer satisfaction, and streamline workflow across teams.
What are Dispatch Engineers?
Dispatch Engineers are technical professionals responsible for coordinating, troubleshooting, and resolving service issues, often in industries like telecommunications, IT, or utilities. They manage the assignment of service requests, provide remote technical support, and ensure that field engineers or technicians are dispatched efficiently to customer sites. Their role is crucial in minimizing downtime, optimizing resource allocation, and ensuring customer satisfaction. Dispatch Engineers often use specialized software to track incidents, prioritize tasks, and communicate with both customers and field teams.
What is the difference between Dispatch Engineer vs Maintenance Coordinator?
| Aspect | Dispatch Engineer | Maintenance Coordinator |
|---|---|---|
| Required Credentials | Engineering diploma or technical certification, relevant industry licenses | Technical or engineering background, certifications may vary |
| Work Environment | Field and office-based, coordinating field teams and equipment | Office-based, planning and scheduling maintenance activities |
| Employer & Industry Usage | Utilities, telecommunications, transportation sectors | Utilities, manufacturing, infrastructure sectors |
Dispatch Engineers primarily coordinate field operations and dispatch personnel or equipment, often requiring technical certifications. Maintenance Coordinators focus on scheduling and planning maintenance tasks, usually working in an office setting. Both roles are essential in industries like utilities and transportation, but their core responsibilities differ in scope and focus.
What are the key skills and qualifications needed to thrive as a Dispatch Engineer, and why are they important?
To thrive as a Dispatch Engineer, you need strong technical troubleshooting skills, a background in electrical or mechanical engineering, and relevant certifications such as CompTIA A+ or industry-specific qualifications. Familiarity with dispatch management systems, CRM software, and remote diagnostic tools is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help you manage urgent field situations and coordinate effectively. These competencies ensure timely and accurate resolution of technical issues, maximizing operational efficiency and customer satisfaction.
More about Dispatch Engineer jobs
What job categories do people searching Dispatch Engineer jobs look for? The top searched job categories for Dispatch Engineer jobs are:
Full-time
Posted 20 days ago
Key responsibilities
Serve as first-line support for end users via phone, email, and ticketing system.
Troubleshoot and resolve issues with Windows desktops and laptops, printers and peripherals, Microsoft 365 applications, and basic networking and connectivity.
Perform onsite visits for installations, troubleshooting, and remediation as needed.
Job description
Level 1 Helpdesk Engineer (MSP)
📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed)
🕒 Full-TimeAbout Lincoln IT
Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team.The Role
We're looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You'll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies.
This role includes both remote support and occasional onsite dispatches to client locations.What You'll Do
📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed)
🕒 Full-TimeAbout Lincoln IT
Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team.The Role
We're looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You'll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies.
This role includes both remote support and occasional onsite dispatches to client locations.What You'll Do
- Serve as first-line support for end users via phone, email, and ticketing system
- Troubleshoot and resolve issues with:
- Windows desktops and laptops
- Printers and peripherals
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Basic networking and connectivity issues
- Escalate complex issues to Level 2/3 engineers with proper documentation
- Perform onsite visits for installations, troubleshooting, and remediation
- Document all work clearly in the ticketing system (ConnectWise preferred)
- Assist with user onboarding/offboarding (accounts, permissions, hardware setup)
- Follow SLAs and internal processes to deliver consistent support
- 1-2 years of experience in Helpdesk, Desktop Support, or similar role
- Strong working knowledge of Windows and Microsoft 365
- Basic understanding of networking concepts (DNS, DHCP, TCP/IP)
- Excellent communication and customer service skills
- Ability to multitask and prioritize in an MSP environment
- Reliable transportation and willingness to travel locally (mileage reimbursed)
- Experience with ConnectWise, IT Glue, or similar tools is a plus
- CompTIA A+, Network+, or similar certifications preferred (or working toward)
- Competitive salary and benefits
- Hands-on experience across diverse client environments
- Clear growth path within a Managed Services organization
- Ongoing training and mentorship
- Supportive, team-oriented culture
About LincolnIT
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Hicksville , NY, US
Year founded
1997