Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-TimeAbout Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance ...
Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-TimeAbout Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance ...
Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in ...
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Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in ...
Shift Manager Dispatch
Eveleth, MN · On-site
$80K - $105K/yr
Utilize the dispatch system to safely deliver a quality ore blend to the plant while fulfilling all ... Work closely with mine engineering, maintenance, vendors, and plant personnel to execute the mine ...
Shift Manager Dispatch
Eveleth, MN · On-site
$80K - $105K/yr
Utilize the dispatch system to safely deliver a quality ore blend to the plant while fulfilling all ... Work closely with mine engineering, maintenance, vendors, and plant personnel to execute the mine ...
Shift Manager Dispatch
Taconite, MN · On-site
$80K - $105K/yr
Utilize the dispatch system to safely deliver a quality ore blend to the plant while fulfilling all ... Work closely with mine engineering, maintenance, vendors, and plant personnel to execute the mine ...
Shift Manager Dispatch
Taconite, MN · On-site
$80K - $105K/yr
Utilize the dispatch system to safely deliver a quality ore blend to the plant while fulfilling all ... Work closely with mine engineering, maintenance, vendors, and plant personnel to execute the mine ...
... engineering, maintenance, and operations in the resolution of any and all dispatch issues. • Manage dispatch system vendor to provide all necessary repairs and upgrades of the mine dispatch system ...
... engineering, maintenance, and operations in the resolution of any and all dispatch issues. • Manage dispatch system vendor to provide all necessary repairs and upgrades of the mine dispatch system ...
Dispatch Supervisor
Atlanta, GA · On-site
Who we're looking for We're seeking talent across all levels-whether you're a forklift driver,data engineer, or technician, there's a place for you at NewCold. Your role as a Dispatch Supervisor Key ...
Dispatch Supervisor
Atlanta, GA · On-site
Who we're looking for We're seeking talent across all levels-whether you're a forklift driver,data engineer, or technician, there's a place for you at NewCold. Your role as a Dispatch Supervisor Key ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Staff Fullstack Engineer
New York, NY · On-site
Role overview: We're looking for a Staff fullstack engineer to set technical direction for Dispatch's platform. You'll own the highest-leverage architecture decisions, ship the systems behind our ...
New
Staff Fullstack Engineer
New York, NY · On-site
Role overview: We're looking for a Staff fullstack engineer to set technical direction for Dispatch's platform. You'll own the highest-leverage architecture decisions, ship the systems behind our ...
New
Dispatch Supervisor
Anchorage, AK · On-site
$75K/yr
Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as ... For more information, please visit www.odysseylogistics.com Dispatch Supervisor 5025 Van Buren St.
Dispatch Supervisor
Anchorage, AK · On-site
$75K/yr
Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as ... For more information, please visit www.odysseylogistics.com Dispatch Supervisor 5025 Van Buren St.
Dispatch Supervisor
$20K - $25K/yr
Dispatch Supervisor About the Role: Our client is a leading provider in the furniture delivery and ... trades, engineering, manufacturing, and professional services. We act as an extension of our ...
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Dispatch Supervisor
$20K - $25K/yr
Dispatch Supervisor About the Role: Our client is a leading provider in the furniture delivery and ... trades, engineering, manufacturing, and professional services. We act as an extension of our ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Fullstack Engineer
San Francisco, CA · On-site
Role Details We're looking for a fullstack engineer to build features across our platform. You'll ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Fullstack Engineer
San Francisco, CA · On-site
Role Details We're looking for a fullstack engineer to build features across our platform. You'll ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Backend Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a backend engineer to help build and scale our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Backend Engineer
New York, NY · On-site +1
Role Details Role overview: We're looking for a backend engineer to help build and scale our ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Senior Fullstack Engineer
New York, NY · On-site +1
$134K - $176K/yr
You'll help evolve our engineering culture, take end-to-end ownership over the features that you ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Senior Fullstack Engineer
New York, NY · On-site +1
$134K - $176K/yr
You'll help evolve our engineering culture, take end-to-end ownership over the features that you ... Why work at Dispatch? * We're a highly experienced team with a track record of successfully ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Supervisor
Kent, WA · On-site
$31.50 - $34.23/hr
... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...
Dispatch Systems Administrator
Hibbing, MN · On-site
$80K - $100K/yr
As a Dispatch Administrator, you will analyze and evaluate dispatch data with an emphasis on ... A degree in computer engineering, computer science, similar field, or equivalent experience ...
Dispatch Systems Administrator
Hibbing, MN · On-site
$80K - $100K/yr
As a Dispatch Administrator, you will analyze and evaluate dispatch data with an emphasis on ... A degree in computer engineering, computer science, similar field, or equivalent experience ...
Dispatch Coordinator On Trac Communications is a privately held company that provides end to end ... We provide design and engineering services, aerial and underground construction, in-home ...
Dispatch Coordinator On Trac Communications is a privately held company that provides end to end ... We provide design and engineering services, aerial and underground construction, in-home ...
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
... engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role ... Works with local dispatchers to maximize profitability, decrease costs and increase efficiency
Dispatch Engineer information
See salary details
$15.75 is the 25th percentile. Wages below this are outliers.
$12.98 - $18.01
45% of jobs
The median wage is $18.69 / hr.
$18.01 - $23.03
34% of jobs
$23.03 - $28.06
2% of jobs
$28.06 - $33.09
1% of jobs
$33.09 - $38.11
0% of jobs
$38.11 - $43.14
0% of jobs
$43.14 - $48.16
0% of jobs
$48.16 - $53.19
0% of jobs
$53.19 - $58.22
0% of jobs
$58.22 - $63.24
0% of jobs
$63.24 - $68.27
18% of jobs
$12
$28
$68
How much do dispatch engineer jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for dispatch engineer in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.
How does a Dispatch Engineer typically collaborate with field technicians and other departments to ensure timely issue resolution?
A Dispatch Engineer plays a crucial role in coordinating between field technicians, customer service teams, and operations departments. They assess incoming service requests, prioritize them based on urgency, and assign tasks to appropriate field personnel. Effective communication is essential, as Dispatch Engineers provide real-time support, relay technical information, and ensure all parties are updated on job statuses. Regular collaboration helps minimize downtime, improve customer satisfaction, and streamline workflow across teams.
What are Dispatch Engineers?
Dispatch Engineers are technical professionals responsible for coordinating, troubleshooting, and resolving service issues, often in industries like telecommunications, IT, or utilities. They manage the assignment of service requests, provide remote technical support, and ensure that field engineers or technicians are dispatched efficiently to customer sites. Their role is crucial in minimizing downtime, optimizing resource allocation, and ensuring customer satisfaction. Dispatch Engineers often use specialized software to track incidents, prioritize tasks, and communicate with both customers and field teams.
What is the difference between Dispatch Engineer vs Maintenance Coordinator?
| Aspect | Dispatch Engineer | Maintenance Coordinator |
|---|---|---|
| Required Credentials | Engineering diploma or technical certification, relevant industry licenses | Technical or engineering background, certifications may vary |
| Work Environment | Field and office-based, coordinating field teams and equipment | Office-based, planning and scheduling maintenance activities |
| Employer & Industry Usage | Utilities, telecommunications, transportation sectors | Utilities, manufacturing, infrastructure sectors |
Dispatch Engineers primarily coordinate field operations and dispatch personnel or equipment, often requiring technical certifications. Maintenance Coordinators focus on scheduling and planning maintenance tasks, usually working in an office setting. Both roles are essential in industries like utilities and transportation, but their core responsibilities differ in scope and focus.
What are the key skills and qualifications needed to thrive as a Dispatch Engineer, and why are they important?
To thrive as a Dispatch Engineer, you need strong technical troubleshooting skills, a background in electrical or mechanical engineering, and relevant certifications such as CompTIA A+ or industry-specific qualifications. Familiarity with dispatch management systems, CRM software, and remote diagnostic tools is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help you manage urgent field situations and coordinate effectively. These competencies ensure timely and accurate resolution of technical issues, maximizing operational efficiency and customer satisfaction.
More about Dispatch Engineer jobs
What states have the most Dispatch Engineer jobs? States with the most job openings for Dispatch Engineer jobs include:
What job categories do people searching Dispatch Engineer jobs look for? The top searched job categories for Dispatch Engineer jobs are:
- Army National Guard Civilian
- Cook County 911 Dispatcher
- Union County Dispatch
- Dispatcher Positions
- Tuesday Through Saturday Broward County 911 Dispatcher
- Emergency Dispatcher Operator
- Night Government
- Night Shift Anne Arundel County 911 Dispatcher
- Army Transportation Officer Civilian
- Army Logistics Officer Civilian
Full-time
Posted 26 days ago
Job description
Level 1 Helpdesk Engineer (MSP)
📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed)
🕒 Full-TimeAbout Lincoln IT
Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team.The Role
We're looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You'll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies.
This role includes both remote support and occasional onsite dispatches to client locations.What You'll Do
📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed)
🕒 Full-TimeAbout Lincoln IT
Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team.The Role
We're looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You'll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies.
This role includes both remote support and occasional onsite dispatches to client locations.What You'll Do
- Serve as first-line support for end users via phone, email, and ticketing system
- Troubleshoot and resolve issues with:
- Windows desktops and laptops
- Printers and peripherals
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Basic networking and connectivity issues
- Escalate complex issues to Level 2/3 engineers with proper documentation
- Perform onsite visits for installations, troubleshooting, and remediation
- Document all work clearly in the ticketing system (ConnectWise preferred)
- Assist with user onboarding/offboarding (accounts, permissions, hardware setup)
- Follow SLAs and internal processes to deliver consistent support
- 1-2 years of experience in Helpdesk, Desktop Support, or similar role
- Strong working knowledge of Windows and Microsoft 365
- Basic understanding of networking concepts (DNS, DHCP, TCP/IP)
- Excellent communication and customer service skills
- Ability to multitask and prioritize in an MSP environment
- Reliable transportation and willingness to travel locally (mileage reimbursed)
- Experience with ConnectWise, IT Glue, or similar tools is a plus
- CompTIA A+, Network+, or similar certifications preferred (or working toward)
- Competitive salary and benefits
- Hands-on experience across diverse client environments
- Clear growth path within a Managed Services organization
- Ongoing training and mentorship
- Supportive, team-oriented culture
About LincolnIT
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Hicksville , NY, US
Year founded
1997