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Atm Support Engineer Jobs (NOW HIRING)

Brinks

ATM Technician

Detroit, MI

$20.77 - $25.39/hr

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brinks

ATM Technician

Pittsburgh, PA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Pittsburgh, PA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Detroit, MI · On-site

$20.77 - $25.39/hr

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Qualis1 Inc

ATM Senior Developer/Advisor

Berkeley Heights, NJ · On-site

$142K - $143K/yr

Role: ATM Senior Developer/Advisor Location :Berkeley Heights, NJ, onsite Duration: 6 months ... support production teams. * Demonstrated proficiency using source control systems, such as SVN or ...

Nautilus Hyosung America Inc

NY · On-site

... in ATM self-service technologies. We have built a reputation for innovation by continually ... The Field Service Engineer will provide on-site support for ATMs including but not limited to ...

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Atm Support Engineer information

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$16

$39

$68

How much do atm support engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for atm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is an ATM Support Engineer?

ATM Support Engineers are professionals responsible for maintaining, troubleshooting, and repairing Automated Teller Machines (ATMs). Their duties include diagnosing technical issues, performing regular maintenance, installing software updates, and ensuring the security and functionality of ATM systems. They often work with banks, financial institutions, or service providers to ensure uninterrupted ATM operations and may also provide customer support for technical problems. Strong technical skills, problem-solving abilities, and knowledge of banking technology are essential for this role.

What are the key skills and qualifications needed to thrive as an ATM Support Engineer?

To thrive as an ATM Support Engineer, you need a strong background in electronics, IT troubleshooting, and a relevant technical degree or certification such as CompTIA A+ or equivalent. Familiarity with ATM software, remote monitoring tools, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this position. These abilities ensure rapid issue resolution, minimal downtime, and reliable ATM operations essential for customer satisfaction and business continuity.

What are some common challenges an ATM Support Engineer faces, and how can they be addressed?

ATM Support Engineers often encounter challenges such as diagnosing hardware failures, managing software updates, and ensuring minimal downtime for banking services. These issues require strong troubleshooting skills and the ability to work efficiently under time constraints, especially when handling emergency service calls. Collaboration with remote technical teams and clear communication with clients are essential for quick resolution. Staying updated with the latest ATM technologies and security protocols also helps in proactively addressing potential problems.

What is the difference between Atm Support Engineer vs ATM Technician?

AspectAtm Support EngineerATM Technician
CertificationsRelevant certifications in banking and networkingTechnical certifications in ATM hardware and software
Work EnvironmentBank branches, service centers, remote supportOn-site at ATM locations, hardware repair
Job FocusNetwork support, troubleshooting, system maintenanceHardware installation, repair, and maintenance
Industry UsageFinancial institutions, banking supportATM service providers, hardware vendors

While both roles involve working with ATMs, Atm Support Engineers focus on network and system support, troubleshooting, and remote assistance, whereas ATM Technicians primarily handle hardware repairs and on-site maintenance. The roles often overlap but differ in scope and technical focus.

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What are popular job titles related to Atm Support Engineer jobs?

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Atm Support Engineer jobs near you
Infographic showing various Atm Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Technical Engineer II - ATM Technology Platforms

Buffalo, NY • On-site

M&T Bank
Finance and Insurance • 10K+ employees
Learn more about M&T Bankexternal

Full-time

Posted 3 days ago

New

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

Job description

Overview
Join a highly visible engineering team responsible for supporting the technology that powers M&T Bank's ATM ecosystem and strategic TCR-related technology initiatives. As a Technical Engineer, you will work at the intersection of systems engineering, application deployment, automation, infrastructure support, and customer experience.
This role is responsible for supporting, configuring, deploying, maintaining, and enhancing vendor-provided ATM software platforms and related technologies that enable critical banking services for customers across the organization. While this is not a traditional software engineering role focused on building applications from scratch, it provides the opportunity to work with enterprise-scale technology platforms, support automation initiatives, improve operational reliability, and contribute to enhancements that are directly experienced by bank customers.
One of the most unique aspects of this role is the ability to see the direct impact of your work. Whether supporting the deployment of a new ATM feature, improving platform stability, enhancing operational processes, or helping deliver new functionality across the ATM network, your contributions will support a technology channel used by customers every day. This is an excellent opportunity for systems engineers, technical engineers, infrastructure engineers, platform engineers, and systems administrators who enjoy solving technical challenges, supporting enterprise technologies, working with automation tools, and developing expertise in a highly specialized and in-demand area of financial services technology.
Primary Responsibilities
  • Work closely with Technology management, more experienced Engineers, and support teams on a regular basis to implement and manage technical solutions that meet current and future business needs.
  • Install, configure, deploy, maintain, and support vendor-provided ATM software applications, TCR-related technology solutions, and associated platforms.
  • Support ATM monitoring systems, deposit management systems, and related operational technologies.
  • Perform software deployment, application maintenance, platform upgrades, patch management, and vulnerability remediation activities.
  • Utilize PowerShell, batch scripting, and other automation tools to support software deployment, application maintenance, and operational processes.
  • Perform systems administration activities including configuration management, Group Policy administration, networking support, and Windows platform support.
  • Troubleshoot and resolve application, platform, infrastructure, and operational issues.
  • Assist with infrastructure review, implementation, technical analysis, testing, support documentation, and operational procedures.
  • Collaborate with business partners, support teams, vendors, and senior engineers to identify solutions and execute technology initiatives.
  • Maintain a working knowledge of supported applications, services, and vendor technologies used by the Bank.
  • Seek to expand knowledge and understanding of financial services technologies, industry trends, operational processes, ATM platforms, and TCR-related solutions.
  • Follow and promote industry best practices, standards, and procedures.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required
  • Combined minimum of 5 years' higher education and/or work experience in systems design, management and/or architecture
  • Systems administration experience
  • Software deployment experience
  • Configuration management experience
  • Application maintenance and support experience
  • Patch management experience
  • Troubleshooting and operational support experience
  • PowerShell or Batch scripting experience
  • Experience supporting, configuring, deploying, or maintaining enterprise software applications and technology platforms
  • Experience working within Windows-based enterprise environments
  • Strong analytical, troubleshooting, and problem-solving skills
  • Ability to work independently and collaboratively in a team environment
  • Strong verbal and written communication skills

Education and Experience Preferred
  • College degree
  • Minimum 5 years' professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications
  • Experience serving as a Systems Administrator, Systems Engineer, Technical Engineer, Platform Engineer, Infrastructure Engineer, ATM Engineer, or similar role
  • Experience supporting ATM and TCR technology platforms, including software deployment, administration, configuration, maintenance, and operational support
  • Experience supporting ATM technology providers such as Diebold, NCR/Atleos, Hyosung, or similar ATM platforms
  • Experience supporting vendor-provided software products in enterprise environments
  • Experience supporting customer-facing technology platforms
  • Knowledge and expertise in industry and/or vendor technologies
  • Strong knowledge of server/client and virtual technologies
  • Networking knowledge
  • Group Policy administration experience
  • Windows systems support experience
  • Endpoint management experience
  • Knowledge of vulnerability remediation practices
  • Experience automating system administration, deployment, and operational activities through scripting
  • HTML and CSS knowledge

Additional Preferred Competencies
  • Ability to translate complex business and functional requirements into structured high-quality implementations using industry-standard approaches
  • Technical aptitude and desire to build expertise in enterprise technology platforms
  • Strong analytical skills
  • Strong troubleshooting skills
  • Strong problem-solving skills
  • Ability to solicit, gather, document, and analyze system specifications and requirements
  • Ability to work independently and collaboratively within a team environment
  • Understanding of how supported technologies interact with other systems and services
  • Effective influencing and interpersonal skills
  • Process-oriented mindset
  • Logical thinker
  • Adaptable and capable of learning quickly in a fast-paced environment

#LI-JB3
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $80,900.00 - $134,800.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Buffalo, New York, United States of America

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