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Atm Support Engineer Jobs (NOW HIRING)

Brinks

ATM Technician

Albany, NY · On-site

$20.77 - $25.39/hr

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Albany, NY · On-site

$30/hr

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brinks

ATM Technician

Miami, FL

GENERAL SUMMARY: This position includes working in all aspects of ATM operations, programing ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brinks

ATM Technician

Albany, NY

$30/hr

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brinks

ATM Technician

Pittsburgh, PA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brinks

ATM Technician

Baton Rouge, LA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Pittsburgh, PA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Baton Rouge, LA · On-site

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

Brink's Incorporated

ATM Technician

Miami, FL · On-site

GENERAL SUMMARY: This position includes working in all aspects of ATM operations, programing ... Program ATM's unassisted or with assistance from Technical Support * Repair and Test ATM parts

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How much do atm support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for atm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ATM Support Engineer, and why are they important?

To thrive as an ATM Support Engineer, you need a strong background in electronics, IT troubleshooting, and a relevant technical degree or certification such as CompTIA A+ or equivalent. Familiarity with ATM software, remote monitoring tools, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this position. These abilities ensure rapid issue resolution, minimal downtime, and reliable ATM operations essential for customer satisfaction and business continuity.

What are some common challenges an ATM Support Engineer faces, and how can they be addressed?

ATM Support Engineers often encounter challenges such as diagnosing hardware failures, managing software updates, and ensuring minimal downtime for banking services. These issues require strong troubleshooting skills and the ability to work efficiently under time constraints, especially when handling emergency service calls. Collaboration with remote technical teams and clear communication with clients are essential for quick resolution. Staying updated with the latest ATM technologies and security protocols also helps in proactively addressing potential problems.

What are ATM Support Engineers?

ATM Support Engineers are professionals responsible for maintaining, troubleshooting, and repairing Automated Teller Machines (ATMs). Their duties include diagnosing technical issues, performing regular maintenance, installing software updates, and ensuring the security and functionality of ATM systems. They often work with banks, financial institutions, or service providers to ensure uninterrupted ATM operations and may also provide customer support for technical problems. Strong technical skills, problem-solving abilities, and knowledge of banking technology are essential for this role.

What is the difference between Atm Support Engineer vs ATM Technician?

AspectAtm Support EngineerATM Technician
CertificationsRelevant certifications in banking and networkingTechnical certifications in ATM hardware and software
Work EnvironmentBank branches, service centers, remote supportOn-site at ATM locations, hardware repair
Job FocusNetwork support, troubleshooting, system maintenanceHardware installation, repair, and maintenance
Industry UsageFinancial institutions, banking supportATM service providers, hardware vendors

While both roles involve working with ATMs, Atm Support Engineers focus on network and system support, troubleshooting, and remote assistance, whereas ATM Technicians primarily handle hardware repairs and on-site maintenance. The roles often overlap but differ in scope and technical focus.

More about Atm Support Engineer jobs
What job categories do people searching Atm Support Engineer jobs look for? The top searched job categories for Atm Support Engineer jobs are:
Atm Support Engineer jobs near you
Applications Support - Advanced

Applications Support - Advanced

TriOptus LLC

Columbus, OH

Other

Posted 27 days ago

Job description

Job Title

The role requires weekend support as part of shift based coverage

Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools such as Splunk, Dynatrace and Grafana. Work closely with the L2/L1/AD teams to improve thresholds and alerting of critical flows.

Assist with Root Cause Analysis (RCA). Identify monitoring gaps and implement solutions, by leveraging the best monitoring tool(s) to address the specific gap. Identify & solve issues within TTR to avoid financial losses and reduce customer impacts.

Automation – Leading and driving the identification and implementation of automation opportunities across the application and infrastructure environment

Identifies issues for escalation and partner with Operate Teams, AD and PM teams to identify single points of failure which should be monitored with a heightened sensitivity and proactively Auto-ticket on issues which could turn customer impacting if not resolved.

Supports incident, problem, and change management for applications and infrastructure. Maintenance of the firm’s systems to ensure operational stability and availability.

Act as the second line of support for requests involving ATM hardware or applications and operations processes

Partner with various ATM Support groups team and product owners to resolve issues, defects, and conduct root cause analysis

Be a problem solver for onsite ATM vendors requesting help with operational support questions responsible

Additional Skills:

  • Experience with one or more general purpose programming languages and/or automation scripting.
  • Working understanding of public cloud.
  • Consumer banking experience is preferred.
  • Working experience on tools such as Splunk, Dynatrace and Grafana.

Must have skills:

  • 5 plus years of experience
  • Splunk, Dynatrace, Grafana
  • Monitoring for gaps
  • Event, change, incident, problem management skills
  • Good communication skills
  • Automation mindset - continuous focus on automation opportunities

Nice to have:

  • Familiarity with Kubernetes, docker
  • Programming language knowledge - java, python
  • Cloud apps experience

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