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Atm Support Engineer Jobs (NOW HIRING)

Procom

/ Bilingual Technical Support Engineer

Plano, TX · On-site

Bilingual Technical Support Engineer Procom is a leading provider of professional IT services and ... Working knowledge with MS SQL, Routing protocols (TCP / IP, OSPF etc.,) HTML, ATM, Token Ring, ISDN ...

Qualis1 Inc

ATM Senior Developer/Advisor

Berkeley Heights, NJ · On-site

$142.50K - $143K/yr

Role: ATM Senior Developer/Advisor Location :Berkeley Heights, NJ, onsite Duration: 6 months ... support production teams. * Demonstrated proficiency using source control systems, such as SVN or ...

Virtusa Corporation

ATM QA Engineer

Dallas, TX · On-site

Providing high level technical support to internal staff and customers as required. Required Skills: * 5+ year experience in Manual, Functional and Automation Testing. * 5+ ATM Testing (Hardware and ...

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How much do atm support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for atm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ATM Support Engineer, and why are they important?

To thrive as an ATM Support Engineer, you need a strong background in electronics, IT troubleshooting, and a relevant technical degree or certification such as CompTIA A+ or equivalent. Familiarity with ATM software, remote monitoring tools, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this position. These abilities ensure rapid issue resolution, minimal downtime, and reliable ATM operations essential for customer satisfaction and business continuity.

What are some common challenges an ATM Support Engineer faces, and how can they be addressed?

ATM Support Engineers often encounter challenges such as diagnosing hardware failures, managing software updates, and ensuring minimal downtime for banking services. These issues require strong troubleshooting skills and the ability to work efficiently under time constraints, especially when handling emergency service calls. Collaboration with remote technical teams and clear communication with clients are essential for quick resolution. Staying updated with the latest ATM technologies and security protocols also helps in proactively addressing potential problems.

What are ATM Support Engineers?

ATM Support Engineers are professionals responsible for maintaining, troubleshooting, and repairing Automated Teller Machines (ATMs). Their duties include diagnosing technical issues, performing regular maintenance, installing software updates, and ensuring the security and functionality of ATM systems. They often work with banks, financial institutions, or service providers to ensure uninterrupted ATM operations and may also provide customer support for technical problems. Strong technical skills, problem-solving abilities, and knowledge of banking technology are essential for this role.

What is the difference between Atm Support Engineer vs ATM Technician?

AspectAtm Support EngineerATM Technician
CertificationsRelevant certifications in banking and networkingTechnical certifications in ATM hardware and software
Work EnvironmentBank branches, service centers, remote supportOn-site at ATM locations, hardware repair
Job FocusNetwork support, troubleshooting, system maintenanceHardware installation, repair, and maintenance
Industry UsageFinancial institutions, banking supportATM service providers, hardware vendors

While both roles involve working with ATMs, Atm Support Engineers focus on network and system support, troubleshooting, and remote assistance, whereas ATM Technicians primarily handle hardware repairs and on-site maintenance. The roles often overlap but differ in scope and technical focus.

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Atm Support Engineer jobs near you

ATM Network Engineer

Voluble Systems LLC

Merrimack, NH • Hybrid

Other

This job post has expired today. Applications are no longer accepted.

Job description

Overview:
Description
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an ATM Network Engineer to work in Fidelity's Enterprise Infrastructure Group in Merrimack NH, Westlake TX, Boston MA or Durham NC!
The Role
The ATM (Application Traffic Management) Network Engineer will be responsible for the overall F5 & AVI Load Balancing design and providing secure connectivity solutions to the Fidelity enterprise allowing Business teams and customers to be more competitive, more productive, and more profitable in a global business environment. These responsibilities include designing new enterprise solutions, enabling new customer connectivity, securing the environment through tactical change management, as well as working in a cross-organizational fashion to consult and enable these services. This position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet the needs of the business community.
  • Manage, support, and design F5 and load balancing solutions for critical applications running on-prem, at multiple CSPs, and hybrid environments.
  • Consult with business partners on best practices and options with the various technology platforms.
  • Troubleshoot complex issues related to the Application Traffic Management environment (F5 and AVI)
  • Shift -oriented operations support, in collaboration with network operations and network engineering teams.
  • Work closely with business partners and other Global Network Services team to ensure 24x7 availability.
  • Member of 3rd level engineering escalation on-call rotation.
  • Escalate issues as needed.
The Expertise and Skills You Bring
  • A minimum of 4-6 years' engineering experience installing, configuring, and supporting load balancing technologies, preferably F5, HA Proxy, and/or VMWare/AVI.
  • Deep knowledge of Traffic Management platforms
  • Automation experience, eg. Ansible, Python (a plus, not required)
  • Extensive knowledge of TCP/IP, including application knowledge.
  • Network Engineering and Troubleshooting skills
  • Application Traffic Analysis
  • Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs - a plus
  • Enterprise Security Policy knowledge and best practices
  • Agile methodologies and framework
  • Network certifications a plus but not required.
  • Works well independently and as part of a team; ability to lead a project.
  • Enjoys working directly with customers and solving their technical problems.

The Team
Global Network Services (GNS) is dedicated to the overall global network engineering and support for Fidelity Investments within Enterprise Infrastructure & Operations (EI&O). The Traffic Management Name Services (TMNS) team is a member of this GNS team, and our team is accountable for the Application Traffic Management and DNS related services for the enterprise. Our F5 and AVI load balancing solutions and Infoblox and BIND DNS infrastructure are critical Fidelity resources that enable revenue producing services for the firm.

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