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How much do atm support engineer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for atm support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are ATM Support Engineers?

ATM Support Engineers are professionals responsible for maintaining, troubleshooting, and repairing Automated Teller Machines (ATMs). Their duties include diagnosing technical issues, performing regular maintenance, installing software updates, and ensuring the security and functionality of ATM systems. They often work with banks, financial institutions, or service providers to ensure uninterrupted ATM operations and may also provide customer support for technical problems. Strong technical skills, problem-solving abilities, and knowledge of banking technology are essential for this role.

What are the key skills and qualifications needed to thrive as an ATM Support Engineer, and why are they important?

To thrive as an ATM Support Engineer, you need a strong background in electronics, IT troubleshooting, and a relevant technical degree or certification such as CompTIA A+ or equivalent. Familiarity with ATM software, remote monitoring tools, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this position. These abilities ensure rapid issue resolution, minimal downtime, and reliable ATM operations essential for customer satisfaction and business continuity.

What are some common challenges an ATM Support Engineer faces, and how can they be addressed?

ATM Support Engineers often encounter challenges such as diagnosing hardware failures, managing software updates, and ensuring minimal downtime for banking services. These issues require strong troubleshooting skills and the ability to work efficiently under time constraints, especially when handling emergency service calls. Collaboration with remote technical teams and clear communication with clients are essential for quick resolution. Staying updated with the latest ATM technologies and security protocols also helps in proactively addressing potential problems.

What is the difference between Atm Support Engineer vs ATM Technician?

AspectAtm Support EngineerATM Technician
CertificationsRelevant certifications in banking and networkingTechnical certifications in ATM hardware and software
Work EnvironmentBank branches, service centers, remote supportOn-site at ATM locations, hardware repair
Job FocusNetwork support, troubleshooting, system maintenanceHardware installation, repair, and maintenance
Industry UsageFinancial institutions, banking supportATM service providers, hardware vendors

While both roles involve working with ATMs, Atm Support Engineers focus on network and system support, troubleshooting, and remote assistance, whereas ATM Technicians primarily handle hardware repairs and on-site maintenance. The roles often overlap but differ in scope and technical focus.

More about Atm Support Engineer jobs
What job categories do people searching Atm Support Engineer jobs look for? The top searched job categories for Atm Support Engineer jobs are:
Atm Support Engineer jobs near you
Deposit Services Specialist II

Deposit Services Specialist II

Beacon Credit Union

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Note: We are looking to fill one Deposit Services Specialist II opening, wherein the selected employee can be headquartered at various Beacon locations throughout Indiana that have available office space. Ability to occasionally telecommute may also be considered. Periodic travel to Wabash will be necessary in this role for training and meetings.
This position will be Team Lead for the Instant Open processing Team. Team Lead provides leadership and guidance for the Instant Open Team in the areas of ensuring staff coverage, ChexSystems overrides, technical and procedural questions and general team supervision. Maintains, edits, approves, and declines queue applications. Assists with DocuSign as a member of the IO team, also may provide DocuSign assistance to other areas.

Role

To provide support for all areas of back office deposit operations with a concentration in online account opening and/or IRA/HSA support, which includes acting as the team leader for a designated work team. To assist with the implementation and testing of system revisions, and procedural updates for deposit operations.

Major Duties and Responsibilities
  • Acts as the team leader for online account opening and/or IRA/HSA products to ensure required documentation is obtained and transactions are properly processed in accordance with established policies and/or procedures. Works with the Operations Department Systems Administrator and our vendors to ensure systems are up-to-date and functioning properly.
  • Assists with deposit collections including returned deposited items, negative balance accounts, and charge-offs. Contacts member or business for repayment or reprocessing options and follows the process through payment and/or collection action in accordance with policies and/or procedures.
  • Reviews issuance reports and provides support for the Debit on Demand program. Serves as ATM support, coordinating with vendors and member centers on ATM machine related issues and updates. Processes and posts daily card recon posting files received from accounting. Processes orders for ATM and special order debit cards. Assists on company and department projects.
  • Processes inclearing file load errors, NSF non-critical reviews, and follow–up on return processing. Assists members and staff with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge offs.
  • Performs deposit account research including processing of subpoenas, levies and garnishments.
  • Performs other duties as assigned.
Position Qualifications
Three to five years of new accounts, teller or financial services experience. HTML programming knowledge a plus.
High School Diploma or HSE

Excellent communication skills
A significant level of trust and diplomacy is required, in addition to courtesy and tact
Ability to communicate (both oral and written) with a variety of individuals on a multitude of levels
Sound judgment skills and ability to make decisions based on knowledge of fraud regulations
Ability to multitask and work independently with little supervision
Working knowledge of Word, Excel, Outlook and Internet and how to navigate various electronic devices (i.e. cell phones, tablets, laptops) in order to use the device to access Beacon's electronic applications

Standard position hours are Monday through Friday 8-5 and Saturday 9-12 (usually 1 Saturday per month). When scheduled to work Saturday morning, the employee will have a 1/2 day off during the same calendar week.

Available Benefits Include:
- Health, dental and vision insurance
- Paid time off
- 401(k) match
- Incentive/bonus program
- Tuition reimbursement
- and more!

Why Beacon?

At Beacon, you're more than just an employee. You're part of a supportive, values-driven community that truly cares. Whether you're drawn by our strong team culture, opportunities for growth in business and finance, or the chance to make a real difference in members' lives, Beacon offers a career with purpose. Our team loves helping people, solving problems, and building meaningful relationships, all while enjoying great benefits, a healthy work-life balance, and a positive, family-oriented environment. Join Beacon where people matter and every day is an opportunity to grow, serve, and thrive.


Job Posted by ApplicantPro