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It Technical Services Jobs (NOW HIRING)

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IT Technical Services Analyst

Mishawaka, IN · On-site

Quality Dining, Inc. is currently seeking candidates to fill our Technical Services Analyst opening! The successful candidate will be responsible for providing first level support to managers of our ...

Ops Tech Alliance

IT Technical Writer

Monterey, CA

$72K - $86K/yr

IT Technical Writer Salary Range: $72,000 to $86,500 per year Ops Tech Alliance (OTA) is seeking an ... We are a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). Team Member Benefits

CSV-Taurean

IT Technical Consultant

San Antonio, TX · On-site

Location: San Antonio, TX Position Summary The IT Technical Consultant provides senior-level ... Hands-on experience configuring M365 services. * Power Platform workflow and app development ...

Evergreen Real Estate

IT Technical Lead

Chicago, IL · On-site

$110K - $120K/yr

Position Title: IT Technical Lead Department: Information Technology Reports To: Director of IT ... Serve as primary escalation point for MSP (managed service provider) coordination, ensuring SLA ...

Clearbrook

IT Technical Support

Arlington Heights, IL

$50K/yr

Position: IT Technical Support Location: Arlington Heights, IL Hours: Full time, Monday - Friday, 8:30am-4:30pm, 35 hours/week Salary: $50,000/yr Clearbrook is a non-profit, social services agency ...

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How much do it technical services jobs pay per year?

As of Jun 10, 2026, the average yearly pay for it technical services in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is the difference between It Technical Services vs Network Support Specialist?

AspectIt Technical ServicesNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, service providers, corporate settingsNetwork operations centers, corporate IT teams, service providers
Primary FocusOverall IT support, hardware, software, and network issuesNetwork infrastructure, troubleshooting, and maintenance

It Technical Services professionals provide broad IT support, including hardware, software, and network issues, often working across various IT functions. Network Support Specialists focus specifically on network infrastructure, ensuring connectivity and resolving network-specific problems. While both roles require similar certifications and often work in similar environments, their scope of work differs, with It Technical Services covering a wider range of IT support tasks.

What are IT Technical Services?

IT Technical Services refer to a range of support activities that help organizations manage, maintain, and optimize their information technology systems. These services typically include troubleshooting technical issues, installing and configuring hardware and software, performing regular maintenance, and ensuring network security. IT Technical Services professionals play a crucial role in keeping computer systems running smoothly and efficiently, supporting both end users and infrastructure. Their work ensures minimal downtime and helps organizations achieve their technology goals.

What are some common challenges IT Technical Services professionals face when supporting end-users, and how can they effectively address them?

IT Technical Services professionals often encounter challenges such as troubleshooting diverse hardware and software issues, managing time-sensitive support requests, and communicating complex technical information to non-technical users. To address these challenges, it’s important to stay up-to-date with the latest technology trends, prioritize clear and patient communication, and develop strong problem-solving skills. Collaborating closely with other IT team members and following structured ticketing and escalation processes can also help ensure efficient and effective support.

What are the key skills and qualifications needed to thrive as an IT Technical Services professional, and why are they important?

To thrive as an IT Technical Services professional, you need a solid understanding of computer hardware, software troubleshooting, networking, and typically a degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with IT service management systems like ServiceNow, remote desktop tools, and ticketing platforms is essential. Strong problem-solving, communication, and customer service skills set outstanding candidates apart. These skills are vital for maintaining efficient technology operations, resolving user issues quickly, and ensuring organizational productivity.
More about It Technical Services jobs
What job categories do people searching It Technical Services jobs look for? The top searched job categories for It Technical Services jobs are:
It Technical Services jobs near you
Infographic showing various It Technical Services job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 4% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.
Manager - IT Technical Services - 3085

Manager - IT Technical Services - 3085

Duncan Aviation

Lincoln, NE • On-site

$101K - $101K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Duncan Aviation rating

8.7

Company rating: 8.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

3rd of 52 rated aviation services

Job description

The Information Technology Technical Services Manager leads IT Technical Services team members with computer operations, network, PC and communication support in accordance with the Company's goals and objectives; and manages technical services team members and establishes clear expectations to provide superior support and service to all users. In addition, this position fosters and maintains working relationships with Company management team members and IT vendors; promotes the growth and development of team members; assists with developing and monitoring department budget and strategic plan; leads and participates in multi-department special projects and task forces; participates in personal and leadership development opportunities and demonstrates leadership and professionalism.
Essential Job Functions
1. Evaluates, recommends, creates, implements and oversees the hardware, software, network and communications solutions. Accurately estimates necessary system and manpower resources and preliminary cost projections. Evaluates, selects, negotiates, and manages external resources for hardware, software, network and communications solutions.
2. Oversees and manages team of help desk and communication specialists, network technicians, and network administrator by scheduling and assigning work for team members and monitoring day-to-day activities of team members. Holds team members accountable to Duncan Aviation approved policies and procedures. Serves as liaison between users and team members. Fosters a culture that promotes exceptional customer service to users.
3. Promotes growth and development of assigned team members to promote team cohesiveness and trust by monitoring and evaluating team members' performance in a professional, positive, accurate and timely manner. Leads in the selection, hiring, and staffing of team members. Recommends training needs and programs and identifies and recommends technical and non-technical training opportunities for team members. Participates in personal and leadership development opportunities and demonstrates leadership and professionalism.
4. Establishes standards for hardware, software and networking and monitors compliance with standards. Leads periodic review and analysis of existing procedures.
5. Assists with creating, monitoring and reviewing the Information Technology annual budget. Monitors and evaluates computer application and programming costs and seeks efficiency gains and process improvements. Assists with creating and reviewing department's annual strategic plan.
6. Performs other duties as assigned by management.
Job Specific Requirements
  • Licenses/Certificates: Must have a valid Driver's License and an acceptable driving record
  • Attendance: Regularly scheduled attendance required
  • Physical: Reads small print; repetitive motion; tolerates working in confined spaces and heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching and sitting
  • Environmental: N/A

Education and Experience
  • Associates degree in Information Systems or related field or equivalent required
  • Minimum five years networking operations experience required
  • Proficiency with a variety of PC Hardware required
  • Three years previous leadership or supervisory experience required

Available Benefits
  • Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
  • Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
  • Plan for your medical needs with a Health Savings Account (employer and employee contributions).
  • Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
  • Participate in Duncan Aviation's Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments
  • Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.

Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled
Company Description:
Duncan Aviation is the largest, family-owned maintenance, repair and overhaul (MRO) facility in the world providing complete nose-to-tail services for business aircraft. We value the individual experiences and diversity of our workforce and are proud to be a Veteran-Friendly Employer. Individuals of all backgrounds, nationalities, disability status, and military service are encouraged to apply.
Are you ready for an Experience. Unlike any other? Apply today!
Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

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