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It Technical Services Jobs (NOW HIRING)

Casino Del Sol

IT Technical Services Specialist

Tucson, AZ · On-site

$91K/yr

Position: IT Technical Services Specialist Reports To: Technical Services Administrator Department: Information Technology Job Summary: Provides information technology support and coverage for the ...

IT

IT Technical Services Analyst

Mishawaka, IN · On-site

Quality Dining, Inc. is currently seeking candidates to fill our Technical Services Analyst opening! The successful candidate will be responsible for providing first level support to managers of our ...

Flexjet

IT Finance Specialist

Dallas, TX · On-site

This job role is part of the IT Technical Services team, reporting to the team manager. The IT Technical Services is comprised of Service Desk, Server and Desktop, Storage, Networking, Telecom and ...

Red Gate Group

IT Technical SME

Reston, VA · On-site

$117K/yr

As an IT Technical SME and technical lead on our Technical Services team, you will support the Desktop Environment (DTE) Integrated Program Office and sit at the center of design, coding, testing ...

Vybond

IT TECHNICAL ARCHITECT

Franklin, KY · On-site

$140 - $190/hr

IT TECHNICAL ARCHITECT# IT TECHNICAL ARCHITECTCorporate - Franklin, KY 42134## DescriptionVybond is ... Experience with Azure integration services or modern data platforms. #J-18808-Ljbffr

Vybond

$140 - $190/hr

IT TECHNICAL ARCHITECT# IT TECHNICAL ARCHITECTCorporate - Franklin, KY 42134## DescriptionVybond is ... Experience with Azure integration services or modern data platforms. #J-18808-Ljbffr

Netsmart USA

IT Technical Manager

Las Vegas, NV · On-site

$80K - $100K/yr

Training & development We are seeking an experienced, hands-on IT Technical Manager to assist in ... service with clients. · Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid ...

Netsmart USA

IT Technical Manager

Las Vegas, NV · On-site

$80K - $100K/yr

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support ... service with clients. · Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid ...

CSV-TAUREAN

IT Technical Consultant

San Antonio, TX · On-site

Location: San Antonio, TX Position Summary The IT Technical Consultant provides senior-level ... Hands-on experience configuring M365 services. * Power Platform workflow and app development ...

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It Technical Services information

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How much do it technical services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for it technical services in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is IT Technical Services?

IT Technical Services refer to a range of support activities that help organizations manage, maintain, and optimize their information technology systems. These services typically include troubleshooting technical issues, installing and configuring hardware and software, performing regular maintenance, and ensuring network security. IT Technical Services professionals play a crucial role in keeping computer systems running smoothly and efficiently, supporting both end users and infrastructure. Their work ensures minimal downtime and helps organizations achieve their technology goals.

What are the key skills and qualifications needed to thrive as an IT Technical Services professional?

To thrive as an IT Technical Services professional, you need a solid understanding of computer hardware, software troubleshooting, networking, and typically a degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with IT service management systems like ServiceNow, remote desktop tools, and ticketing platforms is essential. Strong problem-solving, communication, and customer service skills set outstanding candidates apart. These skills are vital for maintaining efficient technology operations, resolving user issues quickly, and ensuring organizational productivity.

What are some common challenges IT Technical Services professionals face when supporting end-users, and how can they effectively address them?

IT Technical Services professionals often encounter challenges such as troubleshooting diverse hardware and software issues, managing time-sensitive support requests, and communicating complex technical information to non-technical users. To address these challenges, it’s important to stay up-to-date with the latest technology trends, prioritize clear and patient communication, and develop strong problem-solving skills. Collaborating closely with other IT team members and following structured ticketing and escalation processes can also help ensure efficient and effective support.

What is the difference between It Technical Services vs Network Support Specialist?

AspectIt Technical ServicesNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, service providers, corporate settingsNetwork operations centers, corporate IT teams, service providers
Primary FocusOverall IT support, hardware, software, and network issuesNetwork infrastructure, troubleshooting, and maintenance

It Technical Services professionals provide broad IT support, including hardware, software, and network issues, often working across various IT functions. Network Support Specialists focus specifically on network infrastructure, ensuring connectivity and resolving network-specific problems. While both roles require similar certifications and often work in similar environments, their scope of work differs, with It Technical Services covering a wider range of IT support tasks.

Are IT Technical Services in demand?

IT Technical Services professionals are in high demand due to ongoing digital transformation across industries. Skills in network management, cybersecurity, and cloud computing increase employability, with many organizations seeking certified technicians to support their IT infrastructure.

Which IT Technical Services job is the highest paid?

In IT Technical Services, roles such as IT Director, Chief Information Officer (CIO), and Solutions Architect tend to be the highest paid, often earning six-figure salaries due to their leadership responsibilities and specialized skills. These positions typically require extensive experience, advanced certifications, and expertise in areas like cybersecurity, cloud computing, or enterprise systems.
More about It Technical Services jobs

What job categories do people searching It Technical Services jobs look for?

The top searched job categories for It Technical Services jobs are:

It Technical Services jobs near you
Infographic showing various It Technical Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.

IT Technical Services Specialist

Casino Del Sol

Tucson, AZ • On-site

$91K/yr

Full-time

Re-posted 6 days ago

Casino Del Sol rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

147th of 164 rated casinos

Job description


Position: IT Technical Services Specialist
Reports To: Technical Services Administrator
Department: Information Technology
Job Summary: Provides information technology support and coverage for the Gaming Enterprise's information systems operations.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
  1. Installs and sets up personal computer (PC) equipment and software; installs network and telephone cable and wiring.
  2. Installs, upgrades, and configures network printing, directory structures, rights, security, software, and file services.
  3. Maintains, supports, and troubleshoots computer hardware and software problems pertaining to the Gaming Enterprise systems needs.
  4. Provides end users with support and training for all network-based applications, including PC connected peripherals and devices.
  5. Assists users in solving non-routine software, hardware, and procedural problems.
  6. Communicates with co-workers to research problems and find solutions in a timely manner.
  7. Works with software and hardware vendors to resolve issues pertaining to IT operations.
  8. Maintains the department inventory as well as the Gaming Enterprise's computer related supplies inventory.
  9. Accurately documents, reports, and resolves technical issues.
  10. Documents ticket resolutions via HEAT ticketing software.
  11. Categorizes and prioritizes service requests by maintaining HEAT database with up-to-date status and information.
  12. Handles complex inbound calls, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware and other computer-related technologies.
  13. Interviews users to collect information about problems and leads users through diagnostic procedures to determine the source of errors.
  14. Handles problem recognition, research, isolation, resolution and follow-up for routine user problems; refers complex problems to supervisor or technical staff.
  15. Participates in professional activities designed to expand knowledge of IT programs, trends, and innovative applications.
  16. Performs all duties in an efficient manner ensuring confidentiality at all times.
  17. Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:
  1. Knowledge of computer hardware, including PCs, point of sale (POS) terminals, and printers.
  2. Knowledge of desktop and server operating systems, including all Windows platforms.
  3. Knowledge of standard concepts, practices, and procedures within the IT field.
  4. Skill in troubleshooting, problem solving, and incident reporting.
  5. Skill in making sound, informed decisions quickly and accurately.
  6. Strong organizational, planning, and time management skills.
  7. Skill in working courteously with others as well as developing and maintaining good working relationships.
  8. Ability to communicate technical information to non-technical personnel in lay language.
  9. Ability to work effectively, meeting deadlines in a fast paced, pressure-filled environment.
  10. Ability to prioritize requests for assistance according to IT policies and procedures.
  11. Ability to work in a smoking environment.

Mandatory Requirements:
  1. High school diploma or GED AND A+, Net(work)+, and 2000 or 2003 MCP certification AND a minimum of two years experience in a Windows 2000 Pro environment OR any combination of academic education, professional training, or work experience.
  2. Must be in good physical condition, able to stand for extended periods, and able to lift 20 lbs.
  3. Demonstrated track record of reliability, responsiveness, and punctuality.
  4. Demonstrated track record of providing excellent customer service.
  5. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed, including 24-hour on-call rotation.
  6. Must have employment eligibility in the U.S.
  7. Must be able to obtain a valid gaming license.

Preferred Requirements:
  1. Associate's degree in a related area.
  2. 2000 or 2003 MCSA certification.

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