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It Technical Services Jobs (NOW HIRING)

Casino Del Sol

IT Technical Services Specialist

Tucson, AZ · On-site

$91K/yr

Position: IT Technical Services Specialist Reports To: Technical Services Administrator Department: Information Technology Job Summary: Provides information technology support and coverage for the ...

Red Gate Group

IT Technical SME

Reston, VA · On-site

$117K/yr

As an IT Technical SME and technical lead on our Technical Services team, you will support the Desktop Environment (DTE) Integrated Program Office and sit at the center of design, coding, testing ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.25 - $26.25/hr

Matrix Medical Management is seeking a dedicated and knowledgeable IT Technical Support professional to join their team in Spring, TX. The ideal candidate will provide technical assistance and ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.75 - $27/hr

Spring, TX We are seeking a dedicated and knowledgeable IT Technical Support professional to join our team in Spring, TX. The ideal candidate will provide technical assistance and support related to ...

Netsmart USA

IT Technical Manager

Las Vegas, NV · On-site

$80K - $100K/yr

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support ... service with clients. · Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid ...

Netsmart USA

IT Technical Manager

Las Vegas, NV · On-site

$80K - $100K/yr

We are seeking an experienced, hands-on IT Technical Manager to assist in leading our IT Support ... service with clients. · Administer Microsoft 365, Azure, Intune, Microsoft Entra ID, and hybrid ...

Centurion

IT Technical Recruiter (79711)

Sterling, VA · On-site

Centurion is a leading provider of comprehensive healthcare services to correctional facilities ... We are currently seeking a full-time IT Technical Recruiter to join our growing team. This role ...

Corbion

IT Technical Engineer

Totowa, NJ

$96K - $115K/yr

We are hiring an IT Technical Engineer based at our Totowa, New Jersey facility. This is a ... Support ITIL-based service management processes, including incident, problem, change, service ...

corbion

IT Technical Engineer

Totowa, NJ · On-site

We are hiring an IT Technical Engineer based at our Totowa, New Jersey facility. This is a ... Support ITIL-based service management processes, including incident, problem, change, service ...

Corbion

IT Technical Engineer

Totowa, NJ

We are hiring an IT Technical Engineer based at our Totowa, New Jersey facility. This is a ... Support ITIL-based service management processes, including incident, problem, change, service ...

Wilson Vet Co.

IT Technical Lead

Baltimore, MD · On-site

Wilson Vet Co. is seeking an IT Technical Lead who is service-oriented and mission-minded. In this role, you will coordinate projects, manage core systems, and provide hands-on support to ensure ...

TEKsystems

It Technical Analyst

Klingerstown, PA

$25 - $30/hr

IT Technical Analyst II We're seeking an IT Technical Analyst II to provide hands-on support across ... Manage service requests and resolve escalated technical problems * Deploy, configure, and maintain ...

PIPESTONE

IT Technical Project Manager

Pipestone, MN

$80K - $125K/yr

Now Hiring: IT Technical Project Manager Pipestone, MN & Sioux Falls/Brandon, SD Company: PIPESTONE PIPESTONE is looking for a skilled IT Technical Project Manager to lead innovative technology ...

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It Technical Services information

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How much do it technical services jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it technical services in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

Is AI replacing tech support?

IT Technical Services professionals use AI tools to automate routine tasks, troubleshoot issues, and improve efficiency. While AI can handle basic support queries, human expertise remains essential for complex problems, customer interaction, and decision-making. The role continues to evolve with technology, emphasizing skills in AI tools and problem-solving.

What is the difference between It Technical Services vs Network Support Specialist?

AspectIt Technical ServicesNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, service providers, corporate settingsNetwork operations centers, corporate IT teams, service providers
Primary FocusOverall IT support, hardware, software, and network issuesNetwork infrastructure, troubleshooting, and maintenance

It Technical Services professionals provide broad IT support, including hardware, software, and network issues, often working across various IT functions. Network Support Specialists focus specifically on network infrastructure, ensuring connectivity and resolving network-specific problems. While both roles require similar certifications and often work in similar environments, their scope of work differs, with It Technical Services covering a wider range of IT support tasks.

What is a technical service job?

A technical service job involves providing technical support, maintenance, and troubleshooting for hardware, software, or network systems. These roles often require technical skills, certifications, and the ability to diagnose and resolve technical issues in various environments.

What are IT Technical Services?

IT Technical Services refer to a range of support activities that help organizations manage, maintain, and optimize their information technology systems. These services typically include troubleshooting technical issues, installing and configuring hardware and software, performing regular maintenance, and ensuring network security. IT Technical Services professionals play a crucial role in keeping computer systems running smoothly and efficiently, supporting both end users and infrastructure. Their work ensures minimal downtime and helps organizations achieve their technology goals.

What is an IT service technician?

An IT service technician is a professional who maintains, troubleshoots, and repairs computer hardware, software, and network systems. They often work in technical support environments, using tools like diagnostic software and may hold certifications such as CompTIA A+ or Network+. Their role involves assisting users, resolving technical issues, and ensuring system functionality.

What are some common challenges IT Technical Services professionals face when supporting end-users, and how can they effectively address them?

IT Technical Services professionals often encounter challenges such as troubleshooting diverse hardware and software issues, managing time-sensitive support requests, and communicating complex technical information to non-technical users. To address these challenges, it’s important to stay up-to-date with the latest technology trends, prioritize clear and patient communication, and develop strong problem-solving skills. Collaborating closely with other IT team members and following structured ticketing and escalation processes can also help ensure efficient and effective support.

What are the key skills and qualifications needed to thrive as an IT Technical Services professional, and why are they important?

To thrive as an IT Technical Services professional, you need a solid understanding of computer hardware, software troubleshooting, networking, and typically a degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with IT service management systems like ServiceNow, remote desktop tools, and ticketing platforms is essential. Strong problem-solving, communication, and customer service skills set outstanding candidates apart. These skills are vital for maintaining efficient technology operations, resolving user issues quickly, and ensuring organizational productivity.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach salaries around $775,000 or higher, especially in large corporations or tech firms. These positions typically require extensive experience, leadership skills, and often involve overseeing technology strategy and infrastructure.
More about It Technical Services jobs
What job categories do people searching It Technical Services jobs look for? The top searched job categories for It Technical Services jobs are:
It Technical Services jobs near you
Infographic showing various It Technical Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.
IT Technical Services Specialist

IT Technical Services Specialist

Casino Del Sol

Tucson, AZ • On-site

$91K/yr

Full-time

Posted 25 days ago

Casino Del Sol rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

139th of 160 rated casinos

Job description


Position: IT Technical Services Specialist
Reports To: Technical Services Administrator
Department: Information Technology
Job Summary: Provides information technology support and coverage for the Gaming Enterprise's information systems operations.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
  1. Installs and sets up personal computer (PC) equipment and software; installs network and telephone cable and wiring.
  2. Installs, upgrades, and configures network printing, directory structures, rights, security, software, and file services.
  3. Maintains, supports, and troubleshoots computer hardware and software problems pertaining to the Gaming Enterprise systems needs.
  4. Provides end users with support and training for all network-based applications, including PC connected peripherals and devices.
  5. Assists users in solving non-routine software, hardware, and procedural problems.
  6. Communicates with co-workers to research problems and find solutions in a timely manner.
  7. Works with software and hardware vendors to resolve issues pertaining to IT operations.
  8. Maintains the department inventory as well as the Gaming Enterprise's computer related supplies inventory.
  9. Accurately documents, reports, and resolves technical issues.
  10. Documents ticket resolutions via HEAT ticketing software.
  11. Categorizes and prioritizes service requests by maintaining HEAT database with up-to-date status and information.
  12. Handles complex inbound calls, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware and other computer-related technologies.
  13. Interviews users to collect information about problems and leads users through diagnostic procedures to determine the source of errors.
  14. Handles problem recognition, research, isolation, resolution and follow-up for routine user problems; refers complex problems to supervisor or technical staff.
  15. Participates in professional activities designed to expand knowledge of IT programs, trends, and innovative applications.
  16. Performs all duties in an efficient manner ensuring confidentiality at all times.
  17. Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:
  1. Knowledge of computer hardware, including PCs, point of sale (POS) terminals, and printers.
  2. Knowledge of desktop and server operating systems, including all Windows platforms.
  3. Knowledge of standard concepts, practices, and procedures within the IT field.
  4. Skill in troubleshooting, problem solving, and incident reporting.
  5. Skill in making sound, informed decisions quickly and accurately.
  6. Strong organizational, planning, and time management skills.
  7. Skill in working courteously with others as well as developing and maintaining good working relationships.
  8. Ability to communicate technical information to non-technical personnel in lay language.
  9. Ability to work effectively, meeting deadlines in a fast paced, pressure-filled environment.
  10. Ability to prioritize requests for assistance according to IT policies and procedures.
  11. Ability to work in a smoking environment.

Mandatory Requirements:
  1. High school diploma or GED AND A+, Net(work)+, and 2000 or 2003 MCP certification AND a minimum of two years experience in a Windows 2000 Pro environment OR any combination of academic education, professional training, or work experience.
  2. Must be in good physical condition, able to stand for extended periods, and able to lift 20 lbs.
  3. Demonstrated track record of reliability, responsiveness, and punctuality.
  4. Demonstrated track record of providing excellent customer service.
  5. Must be able to work any shift, weekends, holidays, special events, and overtime, as needed, including 24-hour on-call rotation.
  6. Must have employment eligibility in the U.S.
  7. Must be able to obtain a valid gaming license.

Preferred Requirements:
  1. Associate's degree in a related area.
  2. 2000 or 2003 MCSA certification.

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