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It Technical Services Jobs (NOW HIRING)

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Provide support to IT systems including day-to-day operations, monitoring, and problem resolution ... Ability to provide an advanced level of technical customer service to a wide variety of customers

EIGENNET LLC

Be Seen First

IT Technical Support Specialist

Santa Rita, GU · On-site

$35K - $45K/yr

The successful candidate will support reliable and efficient IT service delivery throughout the ... The Technical Support Specialist will work independently under contractor management while ...

Gunnison

IT Technical Lead

Atlanta, GA · On-site

$155K - $165K/yr

... cloud technologies. * Lead design and implementation approaches that use Git-based repositories ... data services, and cloud-hosted components (for example in Azure or AWS). * Provide technical ...

Belden Inc

OTC IT Technical Specialist

Carmel, IN · On-site

$101K - $152K/yr

... service, logistics, finance, and other IT units, to align technology strategies with overall ... Bachelor's degree in computer science, Information Technology, Business Administration, or a ...

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It Technical Services information

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$14K

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$66K

How much do it technical services jobs pay per year?

As of Aug 13, 2026, the average yearly pay for it technical services in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

Which IT Technical Services job is the highest paid?

In IT Technical Services, roles such as IT Director, Chief Information Officer (CIO), and Solutions Architect tend to be the highest paid, often earning six-figure salaries due to their leadership responsibilities and specialized skills. These positions typically require extensive experience, advanced certifications, and expertise in areas like cybersecurity, cloud computing, or enterprise systems.

Is coding required for all IT Technical Services jobs?

Coding is not required for all IT Technical Services jobs, but many roles involve scripting or programming to troubleshoot, automate tasks, or develop solutions. The necessity depends on the specific position, with some roles focusing more on hardware, support, or network management that may not require coding skills.

What is the difference between It Technical Services vs Network Support Specialist?

AspectIt Technical ServicesNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, service providers, corporate settingsNetwork operations centers, corporate IT teams, service providers
Primary FocusOverall IT support, hardware, software, and network issuesNetwork infrastructure, troubleshooting, and maintenance

It Technical Services professionals provide broad IT support, including hardware, software, and network issues, often working across various IT functions. Network Support Specialists focus specifically on network infrastructure, ensuring connectivity and resolving network-specific problems. While both roles require similar certifications and often work in similar environments, their scope of work differs, with It Technical Services covering a wider range of IT support tasks.

Are IT technical services in demand?

IT technical services are in high demand due to ongoing digital transformation across industries, requiring skilled professionals in areas such as network support, cybersecurity, and system administration. The role often requires certifications like CompTIA or Cisco, and job growth is expected to continue as organizations rely more on technology infrastructure.

What is IT Technical Services?

IT Technical Services refer to a range of support activities that help organizations manage, maintain, and optimize their information technology systems. These services typically include troubleshooting technical issues, installing and configuring hardware and software, performing regular maintenance, and ensuring network security. IT Technical Services professionals play a crucial role in keeping computer systems running smoothly and efficiently, supporting both end users and infrastructure. Their work ensures minimal downtime and helps organizations achieve their technology goals.

What are some common challenges IT Technical Services professionals face when supporting end-users, and how can they effectively address them?

IT Technical Services professionals often encounter challenges such as troubleshooting diverse hardware and software issues, managing time-sensitive support requests, and communicating complex technical information to non-technical users. To address these challenges, it’s important to stay up-to-date with the latest technology trends, prioritize clear and patient communication, and develop strong problem-solving skills. Collaborating closely with other IT team members and following structured ticketing and escalation processes can also help ensure efficient and effective support.

What are the key skills and qualifications needed to thrive as an IT Technical Services professional?

To thrive as an IT Technical Services professional, you need a solid understanding of computer hardware, software troubleshooting, networking, and typically a degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with IT service management systems like ServiceNow, remote desktop tools, and ticketing platforms is essential. Strong problem-solving, communication, and customer service skills set outstanding candidates apart. These skills are vital for maintaining efficient technology operations, resolving user issues quickly, and ensuring organizational productivity.
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What job categories do people searching It Technical Services jobs look for? The top searched job categories for It Technical Services jobs are:
It Technical Services jobs near you
Infographic showing various It Technical Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.

IT Technical Support

GSP MARKETING TECHNOLOGIES

Provo, UT • On-site

$20.50 - $28/hr

Full-time

Re-posted 24 days ago

Job description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.


Duties and Responsibilities:

  • Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
  • Provide advanced support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide support for hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems and installs/loads operating system software.
  • Troubleshoots basic network components.
  • Leads efforts to implementing operating system and application patches.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Assist in determining hardware, software needs and upgrades.
  • Optimize system operations and resources utilization, and performs system capacity analysis and planning
  • Develop and maintain system documentation and logs
Requirements:

Education and Experience:

  • High school diploma or equivalent
  • Bachelor's degree or equivalent experience in a technically relevant field desired
  • 2 years of help desk support experience
  • Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

  • Ability to provide an advanced level of technical customer service to a wide variety of customers
  • Knowledge of help desk operations and technology support.
  • Advanced knowledge of Windows based operating systems.
  • Ability to prioritize, organize and handle multiple tasks efficiently.
  • Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
  • A high degree of self-motivation and self-management.
  • Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
  • Advanced knowledge of MS Office productivity suites
  • Ability to verbally communicate with a wide range of individuals with different knowledge levels.
  • Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
  • Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
  • Ability to contribute to building a strong and positive team spirit as well as align with GSP values.