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Dispatch Engineer Jobs (NOW HIRING)

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

Our Business Reworld partners with businesses by offering cutting-edge engineering and innovative ... Reporting to the Area Transportation Manager, the Dispatcher will work closely with various ...

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... o Engineering resources for projects and service tickets o Escalations requiring immediate ... dispatch operations Qualifications ยท Prior experience working in an MSP environment strongly ...

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Dispatch Engineer information

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$12

$28

$68

How much do dispatch engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for dispatch engineer in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

How does a Dispatch Engineer typically collaborate with field technicians and other departments to ensure timely issue resolution?

A Dispatch Engineer plays a crucial role in coordinating between field technicians, customer service teams, and operations departments. They assess incoming service requests, prioritize them based on urgency, and assign tasks to appropriate field personnel. Effective communication is essential, as Dispatch Engineers provide real-time support, relay technical information, and ensure all parties are updated on job statuses. Regular collaboration helps minimize downtime, improve customer satisfaction, and streamline workflow across teams.

What are Dispatch Engineers?

Dispatch Engineers are technical professionals responsible for coordinating, troubleshooting, and resolving service issues, often in industries like telecommunications, IT, or utilities. They manage the assignment of service requests, provide remote technical support, and ensure that field engineers or technicians are dispatched efficiently to customer sites. Their role is crucial in minimizing downtime, optimizing resource allocation, and ensuring customer satisfaction. Dispatch Engineers often use specialized software to track incidents, prioritize tasks, and communicate with both customers and field teams.

What is the difference between Dispatch Engineer vs Maintenance Coordinator?

AspectDispatch EngineerMaintenance Coordinator
Required CredentialsEngineering diploma or technical certification, relevant industry licensesTechnical or engineering background, certifications may vary
Work EnvironmentField and office-based, coordinating field teams and equipmentOffice-based, planning and scheduling maintenance activities
Employer & Industry UsageUtilities, telecommunications, transportation sectorsUtilities, manufacturing, infrastructure sectors

Dispatch Engineers primarily coordinate field operations and dispatch personnel or equipment, often requiring technical certifications. Maintenance Coordinators focus on scheduling and planning maintenance tasks, usually working in an office setting. Both roles are essential in industries like utilities and transportation, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Dispatch Engineer, and why are they important?

To thrive as a Dispatch Engineer, you need strong technical troubleshooting skills, a background in electrical or mechanical engineering, and relevant certifications such as CompTIA A+ or industry-specific qualifications. Familiarity with dispatch management systems, CRM software, and remote diagnostic tools is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help you manage urgent field situations and coordinate effectively. These competencies ensure timely and accurate resolution of technical issues, maximizing operational efficiency and customer satisfaction.
More about Dispatch Engineer jobs
What states have the most Dispatch Engineer jobs? States with the most job openings for Dispatch Engineer jobs include:
Dispatch & Field Liaison

$19 - $23/hr

Full-time

Posted 24 days ago


Job description

The Dispatch and Field Liaison is responsible for coordinating the movement of the Company's field workforce for all new construction projects. This position works under general supervision of the Director of Human Resources and collaborates with Superintendents to determine jobsite needs and that sufficient workforce resources are allocated.

ESSENTIAL FUNCTIONS

SAFETY RESPONSIBILITIES
Prioritizes safety as the utmost importance, even before production, and promotes a team culture that makes safety the primary focus for all employees at all times.
Adheres to safety procedures in accordance with OSHA, Cal/OSHA, and other state-specific or local agencies, and Company safety policies and regulations.
STRATEGIC RESPONSIBILITIES
Fully understands and shares a passion for the Company's core values, vision, mission, and objectives.
Builds and maintains strong relationships as trust advisors to our clients.
DISPATCH AND FIELD LIAISON RESPONSIBILITIES
Coordinates project workforce needs as forecasted and directed by the Preconstruction Services, Project Management, and Field Leadership Teams.
Communicates detailed information such as time and specific locations to dispatch employee-owners to jobs in the field to ensure sufficient workforce resources are allocated.
Works with the Director of Human Resources, Human Resources Generalists, and the Payroll Team to ensure compliance with employment laws and regulations and Company policies.
Utilizes Company dispatch software and platforms to track the movement and status of the field workforce.
Communicates dispatch and other employee-owner status changes to Superintendents.
The Dispatch and Field Liaison may also assist with reception area duties, both at the main lobby and the Human Resources lobby and may assist the Office Administration Team as support during an absence of an Office Administration Team Member.

Performs other duties as required.

Assertiveness Ability to act in a self-confident manner to facilitate completion of a work assignment.
Accountability Ability to accept responsibility and account for his/her actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Accuracy - Ability to perform work accurately and thoroughly.
Adaptability Ability to adapt to change in the workplace.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Autonomy - Ability to work independently with minimal supervision.
Friendly Ability to exhibit a cheerful demeanor towards others.
Business Acumen - Ability to grasp and understand business concepts and issues.
Communication - Must be an effective communicator, generating professional written material and delivering effective verbal presentations.
Customer Oriented - Ability to take care of the others' needs while following Company procedures.
Deadline Oriented Ability to successfully work from a calendar, arrange tasks by due date, execute tasks as necessary to stay on track and meet deadlines.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Deductive Reasoning Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Energetic - Ability to work at a sustained pace and produce quality work.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Enthusiastic Ability to bring energy to the performance of a task.
Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
Training Ability to develop a particular skill in other to bring them up to predetermined standard of performance.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Judgment - The ability to formulate a sound decision using the available information.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Initiative Ability to make decisions or take actions to solve a problem or reach a goal.
Reliability Possessing the trait of being dependable and trustworthy.

Patience Ability to act calmly under stress and strain and not being hasty or impetuous.
Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Organizational Skills Possessing the trait of being organized or following a systematic method of performing a task.

EDUCATION:
High school graduate or equivalent.
EXPERIENCE:
At least 3 years of experience in administrative support.
Previous experience with dispatching or logistics is a plus
COMPUTER/TECHNOLOGY SKILLS:
Proficient with Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook, and Teams).
Smartsheet experience is a plus but not required (training will be provided).
CERTIFICATIONS & LICENSES:
Not applicable.
OTHER REQUIREMENTS:
Must be able to receive instruction and supervision.
Must be bilingual (fluent in Spanish and English).

Company Description

What started at the initiative of our CEO in 1980, has grown into a 100% Employee Owned Company. We are the #1 ranked builder in our field and a world class competitor. SPAN is a proud commercial and industrial construction firm committed to providing personal superior services regardless of the type and location of project.
Our business model is based on a culture that has been entrenched in the company from inception and has resulted in our ability to deliver industry leading engineering and construction services. This model has helped us build over 190 million square feet of buildings (worldwide) to date, with more being added 24/6 - every year.
If you derive satisfaction from being challenged and consistently learning within an environment of hard working people, then we want to hear from you.