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Dispatch Engineer Jobs (NOW HIRING)

Dispatch Clerk, 2nd Shift

West Chicago, IL

$16.25 - $22.50/hr

We utilize state-of-the-art machinery and innovative manufacturing techniques to consistently engineer products of the highest possible quality. Dispatch Data Entry Clerk, 2nd Shift The 2nd shift ...

Dispatch Clerk, 2nd Shift

West Chicago, IL

$16.25 - $22.50/hr

We utilize state-of-the-art machinery and innovative manufacturing techniques to consistently engineer products of the highest possible quality. Dispatch Data Entry Clerk, 2nd Shift The 2nd shift ...

Dispatch Clerk, 2nd Shift

West Chicago, IL · On-site

$16.25 - $22.50/hr

We utilize state-of-the-art machinery and innovative manufacturing techniques to consistently engineer products of the highest possible quality. Dispatch Data Entry Clerk, 2nd Shift The 2nd shift ...

With over 30 years of experience, a team of world-class engineers, and trusted partnerships with ... As a Field Services Coordinator/ Dispatch, you will be responsible for coordinating, monitoring ...

Provides expertise to operators, dispatchers, engineers & consultants. • Interprets & make recommendations with respect to customer & stakeholder needs. Explains difficult issues & works to ...

With over 30 years of experience, a team of world-class engineers, and trustedpartnerships with the ... As a Field Services Coordinator/ Dispatch, you will be responsible for coordinating, monitoring ...

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Dispatch Engineer information

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$12

$28

$68

How much do dispatch engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for dispatch engineer in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

How does a Dispatch Engineer typically collaborate with field technicians and other departments to ensure timely issue resolution?

A Dispatch Engineer plays a crucial role in coordinating between field technicians, customer service teams, and operations departments. They assess incoming service requests, prioritize them based on urgency, and assign tasks to appropriate field personnel. Effective communication is essential, as Dispatch Engineers provide real-time support, relay technical information, and ensure all parties are updated on job statuses. Regular collaboration helps minimize downtime, improve customer satisfaction, and streamline workflow across teams.

What are Dispatch Engineers?

Dispatch Engineers are technical professionals responsible for coordinating, troubleshooting, and resolving service issues, often in industries like telecommunications, IT, or utilities. They manage the assignment of service requests, provide remote technical support, and ensure that field engineers or technicians are dispatched efficiently to customer sites. Their role is crucial in minimizing downtime, optimizing resource allocation, and ensuring customer satisfaction. Dispatch Engineers often use specialized software to track incidents, prioritize tasks, and communicate with both customers and field teams.

What is the difference between Dispatch Engineer vs Maintenance Coordinator?

AspectDispatch EngineerMaintenance Coordinator
Required CredentialsEngineering diploma or technical certification, relevant industry licensesTechnical or engineering background, certifications may vary
Work EnvironmentField and office-based, coordinating field teams and equipmentOffice-based, planning and scheduling maintenance activities
Employer & Industry UsageUtilities, telecommunications, transportation sectorsUtilities, manufacturing, infrastructure sectors

Dispatch Engineers primarily coordinate field operations and dispatch personnel or equipment, often requiring technical certifications. Maintenance Coordinators focus on scheduling and planning maintenance tasks, usually working in an office setting. Both roles are essential in industries like utilities and transportation, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Dispatch Engineer, and why are they important?

To thrive as a Dispatch Engineer, you need strong technical troubleshooting skills, a background in electrical or mechanical engineering, and relevant certifications such as CompTIA A+ or industry-specific qualifications. Familiarity with dispatch management systems, CRM software, and remote diagnostic tools is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help you manage urgent field situations and coordinate effectively. These competencies ensure timely and accurate resolution of technical issues, maximizing operational efficiency and customer satisfaction.
More about Dispatch Engineer jobs
What job categories do people searching Dispatch Engineer jobs look for? The top searched job categories for Dispatch Engineer jobs are:
Infographic showing various Dispatch Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $60,027 per year, or $28.9 per hour.
Dispatch Fire Control Maintenance (Graveyard)

Dispatch Fire Control Maintenance (Graveyard)

Treasure Island LLC

Las Vegas, NV • On-site

Full-time

Posted 17 days ago


Key responsibilities

  • Answer incoming calls concerning maintenance and repairs needed on-property and at off-site locations.

  • Input call details into the computer system using Maximo and assign work to Engineering employees.

  • Respond to life safety system and fire alarm panels, locate areas of alarm, and dispatch Engineering staff to take action.


Job description

Specific Job Functions:
  • Answer all incoming calls concerning maintenance and repairs needed on-property and at off-site locations
  • Input call details into computer system using Maximo.
  • Assign work and message calls to Engineering employees.
  • Respond to life safety system and fire alarm panel, locate area of alarm, and dispatch to Engineering staff to take action.
  • Perform data entry for timekeeping purposes into an Access database.
  • Record all staff call-in slips for the department.
  • Maintain dispatch log of activities performed throughout the day.
  • Maintain an accurate accounting of time and activities in emergency situations.
  • Perform all duties as deemed necessary for the success of the department.

Qualifications:
  • At least six months' administrative experience required.
  • A minimum of six months high-end/high-volume customer service experience required.
  • Previous experience in a hotel environment preferred.
  • Basic knowledge of Access, Word, and Maximo preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.