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Entry Level It Msp Jobs (NOW HIRING)

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve ...

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve ...

CW IT SUPPORT INC

MSP Service Coordinator

Wilmington, NC · On-site

$39K/yr

MSP Service Coordinator Looking to join an incredible team in Eastern North Carolina that make a ... entry-level IT technicians to join our growing team as a service coordinator. Every day presents ...

CW IT SUPPORT INC

MSP Service Coordinator

Wilmington, NC · On-site

$39K/yr

MSP Service Coordinator Looking to join an incredible team in Eastern North Carolina that make a ... entry-level IT technicians to join our growing team as a service coordinator. Every day presents ...

The 20 MSP

IT Regional Service Technician

Ardmore, OK · On-site

... and entry-level server support. • Provide customer support both onsite and remotely using ... The 20 MSP specializes in MSP Business Development, providing MSP Consulting and MSP Network ...

The 20 MSP

IT Regional Service Technician

Novi, MI · On-site

... and entry-level server support. • Provide customer support both onsite and remotely using ... The 20 MSP specializes in MSP Business Development, providing MSP Consulting and MSP Network ...

Ki Security and Compliance Group

Be Seen First

Junior IT Technician

Denver, CO · On-site

$45K - $50K/mo

Entry-Level IT Technician (Onsite / Hands-On Support) Are you looking for an entry-level IT role ... We have created a progressive approach to the MSP model providing a dynamic & supportive ...

New

IPRO Media

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MSP Help Desk

Van Alstyne, TX · On-site

$45K - $60K/yr

This is not an entry-level role. We need someone who already has at least one year of paid, hands-on IT support experience -- helpdesk, desktop support, or MSP. If your IT background is limited to ...

State of Maryland - MSP - Field Operations Bureau

MD · On-site

$38.20K - $49.10K/yr

... entry level performance.\r\n POSITION DUTIES Duties include but are\r\nnot limited to:\r\n\r\n\r\n ... As a result, it is strongly urged\r\nthat those applying upload ALL required and additional ...

State of Maryland - MSP - Field Operations Bureau

MD · On-site

$45.50K - $58.50K/yr

... entry level performance.\r\n POSITION DUTIES Duties include but are\r\nnot limited to:\r\n\r\n\r\n ... As a result, it is strongly urged\r\nthat those applying upload ALL required and additional ...

State of Maryland - MSP - Field Operations Bureau

$42.50K - $54.60K/yr

... entry level performance.\r\n POSITION DUTIES Duties include but are\r\nnot limited to:\r\n\r\n\r\n ... As a result, it is strongly urged\r\nthat those applying upload ALL required and additional ...

State of Maryland - MSP - Field Operations Bureau

MD · On-site

$38.80K - $49.90K/yr

... entry level performance.\r\n POSITION DUTIES Duties include but are\r\nnot limited to:\r\n\r\n\r\n ... As a result, it is strongly urged\r\nthat those applying upload ALL required and additional ...

State of Maryland - MSP - Field Operations Bureau

$39.80K - $51.20K/yr

... entry level performance.\r\n POSITION DUTIES Duties include but are\r\nnot limited to:\r\n\r\n\r\n ... As a result, it is strongly urged\r\nthat those applying upload ALL required and additional ...

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$47.8K

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How much do entry level it msp jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level it msp in the United States is $47,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is an Entry Level IT MSP job?

An Entry Level IT MSP (Managed Service Provider) job involves providing technical support, troubleshooting IT issues, and assisting with network and system management for clients. In this role, you’ll handle tasks such as setting up hardware, managing software installations, and responding to service tickets. Strong problem-solving skills and basic IT knowledge are essential, and you’ll often work with senior technicians to ensure smooth IT operations for businesses.

What are the key skills and qualifications needed to thrive in the Entry Level It Msp position, and why are they important?

To thrive as an Entry Level IT MSP, you need a strong understanding of computer hardware, operating systems, and basic networking, usually supported by a relevant degree or technical diploma. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and commonly recognized certifications like CompTIA A+ or Network+ are often expected. Strong problem solving, communication skills, and a customer-focused attitude help you stand out in this position. These skills are essential for delivering timely technical support, working effectively with team members, and ensuring client satisfaction in a fast-paced managed services environment.

What does a typical day look like for an Entry Level IT MSP technician?

A typical day as an Entry Level IT MSP technician involves monitoring client systems, responding to service tickets, and troubleshooting technical issues either remotely or occasionally on-site. You’ll work closely with more experienced technicians to resolve problems and may assist in tasks like software updates, user account management, and basic network maintenance. Regular communication with both clients and team members is part of the job, helping to identify recurring issues and ensure smooth IT operations. The environment is usually fast-paced, with various tasks and learning opportunities each day, making it a great entry point for hands-on IT experience.
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Entry Level It Msp jobs near you
MSP Help Desk Technician I

MSP Help Desk Technician I

ACTS360

Plant City, FL • On-site

$38.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Title: MSP Help Desk Technician 1
Department: Operations / Help Desk Services
Reports To: Service Desk Coordinator
Job Type: Permanent, full-time position
Job Location: Plant City, FL
Pay Details: Starting at $38,500.00 annually plus bonuses for certificate completion
ACTS360 is looking for a dedicated MSP Help Desk Technician I to join our team. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you are passionate about technology and eager to help others, this role is a great foundation for your career in IT.
To be great at this role, you must be willing to pursue and pass entry level IT certificates including, but not limited to, the CompTIA A+, CompTIA Network+, CompTIA Security+, and the Microsoft AZ900 / MS900.
Please Note: This is an active and ongoing job opening. We are continuously seeking talented individuals to join our team. The duration this posting has been open does not reflect the urgency or importance of the position. We encourage all qualified candidates to apply, regardless of the posting date.
Responsibilities:
  • Active participation in the Help Desk 1 phone queue
  • Provide first-level contact to end users in a clear and professional manner
  • Create and accurately code service tickets
  • Identify and redirect urgent tickets to the appropriate resources
  • Work through assigned tickets and enter appropriate time entries
  • Troubleshoot and resolve end user or infrastructure technical issues
  • Follow up with customers and see problems through to resolution
  • Ensure proper recording, documentation, and closure of ticket information
  • Maintain awareness of ongoing issues and be proactive in customer notification
  • Recommend modifications or improvements to client environments
  • Properly escalate unresolved tickets to the next level of support
  • Preserve and grow your knowledge of Help Desk procedures, products, and services
  • Onsite dispatching as needed or directed
  • Active participation in the On Call rotation

Requirements
  • Strong written and verbal communication skills.
  • Basic understanding of computer systems, networks, and troubleshooting techniques.
  • Ability to work independently and as part of a team.
  • Customer-oriented mindset with a passion for helping others.
  • Ability to lift and install IT equipment.
  • Must be authorized to work in the United States.
  • In-office or on-site presence during regular business hours (Monday - Friday, 8 AM - 5 PM)

Preferred Qualifications:
  • Previous experience in a customer service or technical support role
  • Completion of relevant IT certifications such as A+, Network+, Security+, and / or MS-900

Please Note: Successful applicants may be required to undergo a reference and background verification check as part of the interview or onboarding process.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA) and Matching
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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