Beaverton, OR · On-site
$22 - $28/hr
The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for ... Ability to assist with installation of servers, switches, software, and firewalls * Familiarity ...
New
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Beaverton, OR · On-site
$22 - $28/hr
The Role We're looking for an MSP Help Desk Technician who will be the initial point of contact for ... Ability to assist with installation of servers, switches, software, and firewalls * Familiarity ...
New
... software management for local small and medium-sized businesses. Their engineers offer peace of ... They are currently in need of an IT Help Desk Support Technician (Level 2) , with previous MSP ...
Quick apply
... software management for local small and medium-sized businesses. Their engineers offer peace of ... They are currently in need of an IT Help Desk Support Technician (Level 2) , with previous MSP ...
... software management for local small and medium-sized businesses. Their engineers offer peace of ... They are currently in need of an IT Help Desk Support Technician (Level 2) , with previous MSP ...
Quick apply
... software management for local small and medium-sized businesses. Their engineers offer peace of ... They are currently in need of an IT Help Desk Support Technician (Level 2) , with previous MSP ...
Plano, TX · On-site
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
Plano, TX · On-site
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
Plano, TX · On-site
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
Quick apply
Plano, TX · On-site
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
$19.25 - $25.75/hr
... MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides ... Troubleshoot software, hardware, and network issues, and document these issues and resolutions in ...
El Paso, TX · On-site
$15 - $17/hr
Strong troubleshooting ability across hardware, software, and basic networking * Working knowledge ... Experience working in an MSP environment strongly preferred Required Certifications (Required ...
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El Paso, TX · On-site
$15 - $17/hr
Strong troubleshooting ability across hardware, software, and basic networking * Working knowledge ... Experience working in an MSP environment strongly preferred Required Certifications (Required ...
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Grand Blanc, MI · On-site
$35K - $45K/yr
Mid-morning, a user reports a software issue. Quick diagnosis, remote in, reinstall, verify, done ... Any prior MSP or helpdesk experience supporting multiple clients or environments. * The ability to ...
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Grand Blanc, MI · On-site
$35K - $45K/yr
Mid-morning, a user reports a software issue. Quick diagnosis, remote in, reinstall, verify, done ... Any prior MSP or helpdesk experience supporting multiple clients or environments. * The ability to ...
Be Seen First
Grand Blanc, MI · On-site
$35K - $45K/yr
Mid-morning, a user reports a software issue. Quick diagnosis, remote in, reinstall, verify, done ... Any prior MSP or helpdesk experience supporting multiple clients or environments. * The ability to ...
Quick apply
Be Seen First
Grand Blanc, MI · On-site
$35K - $45K/yr
Mid-morning, a user reports a software issue. Quick diagnosis, remote in, reinstall, verify, done ... Any prior MSP or helpdesk experience supporting multiple clients or environments. * The ability to ...
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
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Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Quick apply
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Quick apply
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Quick apply
Beachwood, OH · On-site
$65K - $75K/yr
... helping businesses achieve their goals while optimizing IT investments and minimizing costs. The ... Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates)
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
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Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
Quick apply
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
Quick apply
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Software: Advanced crash diagnostics, installation/uninstallation issues, advanced error resolution ...
Santa Clara, CA · On-site
$70K - $80K/yr
... software. Duties & Responsibilities * End-User assistance * Point person with Windows Desktop ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
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Santa Clara, CA · On-site
$70K - $80K/yr
... software. Duties & Responsibilities * End-User assistance * Point person with Windows Desktop ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
$21.50 - $29/hr
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... Troubleshoot hardware, software, and peripheral issues * Manage user accounts, permissions, and ...
$21.50 - $29/hr
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... Troubleshoot hardware, software, and peripheral issues * Manage user accounts, permissions, and ...
Los Angeles, CA · On-site +1
$21.50 - $29/hr
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... Troubleshoot hardware, software, and peripheral issues * Manage user accounts, permissions, and ...
Los Angeles, CA · On-site +1
$21.50 - $29/hr
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second ... Troubleshoot hardware, software, and peripheral issues * Manage user accounts, permissions, and ...
... software. Duties & Responsibilities * End-User assistance * Point person with Windows Desktop ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Quick apply
... software. Duties & Responsibilities * End-User assistance * Point person with Windows Desktop ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
| Feature | Msp Helpdesk Software | Help Desk Technician |
|---|---|---|
| Primary Role | Provides software solutions for managing IT support | Provides technical support to end-users |
| Required Skills | Knowledge of IT management tools, software troubleshooting | Customer service, technical troubleshooting skills |
| Work Environment | Typically office-based, using software tools | Help desk or support center, interacting with users |
| Certifications | ITIL, CompTIA, vendor-specific certifications | CompTIA A+, HDI Support Center Analyst |
While Msp Helpdesk Software focuses on providing tools for managing IT support operations, Help Desk Technicians are the professionals who deliver technical support to users. The software enhances the technician's efficiency, but the technician is the role executing support tasks. Both are essential in IT support environments, with the software serving as a tool to streamline workflows.
$22 - $28/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
New
Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services organizations throughout Oregon, Washington, and California — helping them navigate day-to-day IT challenges, strengthen security, and make smarter technology decisions.
Our team believes great technical support starts with great customer service. We work hard to be the best at what we do, while keeping fun and camaraderie part of the team's spirit.
Our Core Values
Despite the name, we believe great outcomes come from strong systems and teamwork, not last-minute rescues. We operate on standards, not heroics. Documentation, accountability, and disciplined execution matter here.
The Role
We're looking for an MSP Help Desk Technician who will be the initial point of contact for our clients — diagnosing and resolving technical issues, and delivering remote support across a range of technologies.
What You'll Do
What We're Looking For
What We Offer
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