... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
Quick apply
... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
MSP Billing Manager
Salt Lake City, UT · On-site
$80K - $90K/yr
... Help to create an environment of high morale, motivation and teamwork Other duties as assigned ... and software systems including Microsoft Office products and the Internet Must be able to become ...
MSP Billing Manager
Salt Lake City, UT · On-site
$80K - $90K/yr
... Help to create an environment of high morale, motivation and teamwork Other duties as assigned ... and software systems including Microsoft Office products and the Internet Must be able to become ...
Troubleshoot and resolve system hardware and software problems. Triage and identify issues related ... Performs other duties and responsibilities as assigned by the MSP Manager.
Troubleshoot and resolve system hardware and software problems. Triage and identify issues related ... Performs other duties and responsibilities as assigned by the MSP Manager.
MSP Billing Manager
$80K - $90K/yr
... Help to create an environment of high morale, motivation and teamwork Other duties as assigned ... and software systems including Microsoft Office products and the Internet Must be able to become ...
MSP Billing Manager
$80K - $90K/yr
... Help to create an environment of high morale, motivation and teamwork Other duties as assigned ... and software systems including Microsoft Office products and the Internet Must be able to become ...
IT Help Desk Engineer - Level 3 (MSP)
Boise, ID · On-site
$80K - $90K/yr
... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
Quick apply
IT Help Desk Engineer - Level 3 (MSP)
Boise, ID · On-site
$80K - $90K/yr
... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
You will troubleshoot hardware, software, and network issues, manage tickets, and provide an ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
Quick apply
You will troubleshoot hardware, software, and network issues, manage tickets, and provide an ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
Project Engineer, MSP
Nashville, TN · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Nashville, Tennessee and ...
Project Engineer, MSP
Nashville, TN · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Nashville, Tennessee and ...
Desktop/Help Desk Support--Tier 3--MSP Model
$19 - $25.50/hr
MSP. Role: Help Desk/Desktop technician, senior. Dashboard: This is a senior help desk support role ... Installing and configuring hardware and software components throughout various network ...
Quick apply
Desktop/Help Desk Support--Tier 3--MSP Model
$19 - $25.50/hr
MSP. Role: Help Desk/Desktop technician, senior. Dashboard: This is a senior help desk support role ... Installing and configuring hardware and software components throughout various network ...
... and software problems. • Triage and identify issues related to routing, switching, activity ... MSP Manager.
... and software problems. • Triage and identify issues related to routing, switching, activity ... MSP Manager.
IT Help Desk Support- Level 2 (MSP)
$80K - $90K/yr
... p Desk Support , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
Quick apply
IT Help Desk Support- Level 2 (MSP)
$80K - $90K/yr
... p Desk Support , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
... MSP) in the Shreveport, LA area that is in immediate need of a Help Desk Support Level I-2 ... Ticketing Software solutions are a plus • Sales training experience is a plus Company : K2 ...
... MSP) in the Shreveport, LA area that is in immediate need of a Help Desk Support Level I-2 ... Ticketing Software solutions are a plus • Sales training experience is a plus Company : K2 ...
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level I-2 ... Experience with RMM (remote monitoring and management) tools and PSA Ticketing Software solutions ...
Quick apply
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level I-2 ... Experience with RMM (remote monitoring and management) tools and PSA Ticketing Software solutions ...
Project Engineer, MSP
Ann Arbor, MI · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Ann Arbor, Michigan and in ...
Project Engineer, MSP
Ann Arbor, MI · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Ann Arbor, Michigan and in ...
Service Installer Technician
Lenexa, KS · On-site
$65K - $75K/yr
... software, and networking solutions. You will own the full project lifecycle, from design to ... Technical Foundation: 3+ years of MSP Helpdesk experience; 1+ year of intensive ticketing system ...
Service Installer Technician
Lenexa, KS · On-site
$65K - $75K/yr
... software, and networking solutions. You will own the full project lifecycle, from design to ... Technical Foundation: 3+ years of MSP Helpdesk experience; 1+ year of intensive ticketing system ...
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP--we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
Quick apply
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP--we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP-we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP-we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP--we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
Quick apply
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP--we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
Service Installer Technician
Lenexa, KS · On-site
... software, and networking solutions. You will own the full project lifecycle, from design to ... Technical Foundation: 3+ years of MSP Helpdesk experience; 1+ year of intensive ticketing system ...
Service Installer Technician
Lenexa, KS · On-site
... software, and networking solutions. You will own the full project lifecycle, from design to ... Technical Foundation: 3+ years of MSP Helpdesk experience; 1+ year of intensive ticketing system ...
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
... software. Duties & Responsibilities * Point person with Windows Desktop related issues * End-User ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Quick apply
... software. Duties & Responsibilities * Point person with Windows Desktop related issues * End-User ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Msp Helpdesk Software information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do msp helpdesk software jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for msp helpdesk software in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between Msp Helpdesk Software vs Help Desk Technician?
| Feature | Msp Helpdesk Software | Help Desk Technician |
|---|---|---|
| Primary Role | Provides software solutions for managing IT support | Provides technical support to end-users |
| Required Skills | Knowledge of IT management tools, software troubleshooting | Customer service, technical troubleshooting skills |
| Work Environment | Typically office-based, using software tools | Help desk or support center, interacting with users |
| Certifications | ITIL, CompTIA, vendor-specific certifications | CompTIA A+, HDI Support Center Analyst |
While Msp Helpdesk Software focuses on providing tools for managing IT support operations, Help Desk Technicians are the professionals who deliver technical support to users. The software enhances the technician's efficiency, but the technician is the role executing support tasks. Both are essential in IT support environments, with the software serving as a tool to streamline workflows.
More about Msp Helpdesk Software jobs
What cities are hiring for Msp Helpdesk Software jobs? Cities with the most Msp Helpdesk Software job openings:
What states have the most Msp Helpdesk Software jobs? States with the most job openings for Msp Helpdesk Software jobs include:
What job categories do people searching Msp Helpdesk Software jobs look for? The top searched job categories for Msp Helpdesk Software jobs are:
Job description
Summary
Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Shreveport, LA and they are in need of a IT Help Desk Engineer, who possesses MSP experience. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Duties & Responsibilities
- Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
- Architect & deploy routers, switches, managed switches, and firewalls
- Implementing and monitoring network security
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Implementing, Monitoring & Managing VoIP solutions
- Monitors alert systems and takes appropriate actions as per guidelines.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
- Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
- Having worked in an MSP environment is a major plus.
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
About K2 Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Carlsbad, CA, US
Year founded
2019