Troubleshoot and resolve system hardware and software problems. Triage and identify issues related ... Performs other duties and responsibilities as assigned by the MSP Manager.
Troubleshoot and resolve system hardware and software problems. Triage and identify issues related ... Performs other duties and responsibilities as assigned by the MSP Manager.
... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
Quick apply
... p Desk Engineer , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
You will troubleshoot hardware, software, and network issues, manage tickets, and provide an ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
Quick apply
You will troubleshoot hardware, software, and network issues, manage tickets, and provide an ... Respond to help desk tickets, via Slack, phone calls, and emails, ensuring issues are resolved ...
... and software problems. • Triage and identify issues related to routing, switching, activity ... MSP Manager.
... and software problems. • Triage and identify issues related to routing, switching, activity ... MSP Manager.
Familiarity with white-label or multi-tenant software models. * Experience with CRM tools and ... Love the MSP world and have a genuine passion for helping service providers grow their business.
Familiarity with white-label or multi-tenant software models. * Experience with CRM tools and ... Love the MSP world and have a genuine passion for helping service providers grow their business.
Project Engineer, MSP
Nashville, TN · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Nashville, Tennessee and ...
Project Engineer, MSP
Nashville, TN · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Nashville, Tennessee and ...
IT Help Desk Support- Level 2 (MSP)
$80K - $90K/yr
... p Desk Support , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
Quick apply
IT Help Desk Support- Level 2 (MSP)
$80K - $90K/yr
... p Desk Support , who possesses MSP experience. A qualified candidate would have both proven ... Optimizing and maintaining network software and hardware * Building and deploying file servers and ...
You'll serve as a trusted technical resource, helping customers maintain and optimize their ... Provide technical support for MSP-managed hardware, software, computers, and devices. * Design ...
You'll serve as a trusted technical resource, helping customers maintain and optimize their ... Provide technical support for MSP-managed hardware, software, computers, and devices. * Design ...
Project Engineer, MSP
Ann Arbor, MI · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Ann Arbor, Michigan and in ...
Project Engineer, MSP
Ann Arbor, MI · On-site
... software, standard office applications and ISPs. - Follow established best practices, including ... We help companies that are looking to hire Project Engineers for jobs in Ann Arbor, Michigan and in ...
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level I-2 ... Experience with RMM (remote monitoring and management) tools and PSA Ticketing Software solutions ...
Quick apply
IT Help Desk Support Level 1 - MSP
$38K - $42K/yr
... MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level I-2 ... Experience with RMM (remote monitoring and management) tools and PSA Ticketing Software solutions ...
... p Desk Support, who possesses MSP experience. A qualified candidate would have both proven ... software and hardware • Building and deploying file servers and cloud computing solutions • ...
... p Desk Support, who possesses MSP experience. A qualified candidate would have both proven ... software and hardware • Building and deploying file servers and cloud computing solutions • ...
Be Seen First
MSP Engineer
Allentown, PA · On-site
... help desk support and more. We pride ourselves on delivering exceptional customer service and ... software upgrades, system migrations, and network configuration. * Stay up to date on industry ...
Quick apply
Be Seen First
MSP Engineer
Allentown, PA · On-site
... help desk support and more. We pride ourselves on delivering exceptional customer service and ... software upgrades, system migrations, and network configuration. * Stay up to date on industry ...
Tier I Helpdesk / Service Desk-Phone Support
Clearwater, FL · On-site
$20 - $25/hr
... hardware, software, and network problems Provide clear technical guidance to clients Document ... MSP experience is a must for this role Familiarity with remote support, ticketing, and monitoring ...
Quick apply
Tier I Helpdesk / Service Desk-Phone Support
Clearwater, FL · On-site
$20 - $25/hr
... hardware, software, and network problems Provide clear technical guidance to clients Document ... MSP experience is a must for this role Familiarity with remote support, ticketing, and monitoring ...
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP-we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
MSP Level 2 IT Systems Support Specialist
San Ramon, CA · On-site
$34 - $43/hr
We're not just another MSP-we're a team that genuinely cares about our clients' success and our ... Understanding of compliance requirements (HIPAA, PCI-DSS awareness helpful) Software & Applications:
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
... software for full end-to-end management of insurance and reinsurance business, helping companies ... Prepare MSP-related products for assigned clients, ensuring accuracy and timely delivery. Educate ...
... software for full end-to-end management of insurance and reinsurance business, helping companies ... Prepare MSP-related products for assigned clients, ensuring accuracy and timely delivery. Educate ...
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
Quick apply
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
Tier I Helpdesk / Service Desk-Phone Support
Clearwater, FL · On-site
$18.50 - $25/hr
... software, and network problems • Provide clear technical guidance to clients • Document ... MSP experience is a must for this role • Familiarity with remote support, ticketing, and ...
Tier I Helpdesk / Service Desk-Phone Support
Clearwater, FL · On-site
$18.50 - $25/hr
... software, and network problems • Provide clear technical guidance to clients • Document ... MSP experience is a must for this role • Familiarity with remote support, ticketing, and ...
... software. Duties & Responsibilities * Point person with Windows Desktop related issues * End-User ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Quick apply
... software. Duties & Responsibilities * Point person with Windows Desktop related issues * End-User ... Helpdesk Representative; IT Service Desk; IT user support * Remote Management & Monitor (RMM ...
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
Windows Helpdesk Support
Wilton, CT · On-site
$60K - $75K/yr
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ... Must Be Experienced And Proficient In Remote Software Technologies VPN Connectivity and TCP/IP LAN ...
New
Msp Helpdesk Software information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do msp helpdesk software jobs pay per hour?
What is the difference between Msp Helpdesk Software vs Help Desk Technician?
| Feature | Msp Helpdesk Software | Help Desk Technician |
|---|---|---|
| Primary Role | Provides software solutions for managing IT support | Provides technical support to end-users |
| Required Skills | Knowledge of IT management tools, software troubleshooting | Customer service, technical troubleshooting skills |
| Work Environment | Typically office-based, using software tools | Help desk or support center, interacting with users |
| Certifications | ITIL, CompTIA, vendor-specific certifications | CompTIA A+, HDI Support Center Analyst |
While Msp Helpdesk Software focuses on providing tools for managing IT support operations, Help Desk Technicians are the professionals who deliver technical support to users. The software enhances the technician's efficiency, but the technician is the role executing support tasks. Both are essential in IT support environments, with the software serving as a tool to streamline workflows.

Full-time
Posted 11 days ago
Job description
Need Jr & Sr Helpdesk Support
Title: Jr. Helpdesk Assistant
Position: Full-Time with our client
Location: cherry hill, NJ
Salary: Market (Best possible)
Requirements
Job Description:
Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.
When necessary provide onsite support.
Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
Troubleshoot and resolve system hardware and software problems.
Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.
Document processes and procedures as required.
Manage and maintain our customers' networks.
Required to be part of the on call schedule.
Performs other duties and responsibilities as assigned by the MSP Manager.
About TWO95 International
Sourced by ZipRecruiter
At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Cherry Hill, NJ, US
Year founded
2009