Analyst II - Claims Transactional Services - Edina

Analyst II Claims Transactional Services - Edina

Locations: Hoboken, NJ 07030| Edina, MN 55439| Philadelphia, PA 19149| Hartford, CT 06102

• Client Support Services (CSS) is comprised of global service teams who are assigned to specific client (customer) accounts to handle contracts, claims and accounting.
• The Reinsurance Accounting Technician is responsible for technical processing of premium for specifically assigned client accounts ensuring strict compliance with Guy Carpenters operational guidelines.

RESPONSIBILITIES:

• Management of assigned client portfolio. Duties to support client base will include follow up and securing of reinsurance premiums timely/accurate system entry of all assigned client activity.
• Work with other areas to support collection and cash application initiatives as required.
• Manage settlement of funds to and from Client in a timely manner ensuring all applicable payment warranties and/or conditions are met.
• Ensure assigned tasks are completed accurately and in accordance with Service Level Attributes (SLAs).
• Provide detailed information on client specific accounting/claims activities to support client sales opportunities.
• Promote, build, and maintain relationships with Brokers, Clients and Markets. Understand their issues and working practices in order to effectively resolve problems and/or queries.
• Participate and support manager in team meetings and activities to share opinions, ideas, knowledge, and solutions; maintaining strong working relationships and actively contributing to deliver outcomes.
• Seek opportunities to increase own understanding and improve the services provided.
• Collaborate with peers on complex or contentious reinsurance developments.
• Support, assist and provide guidance to less experienced Colleagues as needed.
• Perform other job-related duties as assigned.
• Collaborates with peers on basic reinsurance developments, to support discussion and the development of a point of view.
• Participates in training sessions and provides input within the team and/or department for all aspects of reinsurance service processing to assist with trouble shooting and to help develop team resources.

QUALIFICATIONS:

• 4 Year College Degree (B.S. or B.A)/GED
• 2-5 years of equivalent professional work experience in insurance, reinsurance, or risk management
• Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.
• Demonstrated ability to work as part of a high-performance team. Attention to detail in completing assigned tasks.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
• Successful management of workload; able to manage expectations of all Clients and Stakeholders.
• Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand.
• Able to challenge appropriately, supporting business cases with facts and information.
• Strong ability to quickly assess and offer effective solutions to problems efficiently.
• Ability to make sound judgements independently while knowing when to bring situations to the attention of Management.
• Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner.
• Consistently provide guidance by mentoring and/or training colleagues.
• Consistently deliver superior Client service.

ADDITIONAL QUALIFICATIONS:

• Bachelors Degree in Accounting or Finance
• 5 + years of reinsurance/insurance, accounting/claims or professional experience.
• Strong knowledge of reinsurance concepts and principles, laws and regulatory requirements (i.e., FATCA, etc.) and general business trends.
• Strong track record of successful Client account management, relationship management, engagement, and development.
• Strong verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets, and GC colleagues at all levels.
• Previous knowledge of reinsurance and/or insurance concepts preferred.
• Knowledge of contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls, and general business trends.

Requirements

1. Bachelors Degree in Accounting or Finance

2. 5 + years of reinsurance/insurance, accounting/claims or professional experience.

3. Strong knowledge of reinsurance concepts and principles, laws and regulatory requirements (i.e., FATCA, etc.) and general business trends.

4. Strong track record of successful Client account management, relationship management, engagement, and development.

5. Strong verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets, and GC colleagues at all levels.

6. Previous knowledge of reinsurance and/or insurance concepts preferred.

7. Knowledge of contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls, and general business trends.

8. Must be a US Citizen or Green Card holder.