Transportation Dispatcher - Logistics Specialist
- Vision , Medical , Dental , Life Insurance , Retirement
- Full-Time
The Transportation Dispatcher is responsible for scheduling drivers to pick up or deliver loads to customers and serves as a point of contact for drivers, customers, and internal departments, such as Billing. Responsibilities include answering calls, monitor emails, troubleshoot shipment issues, compile drivers’ paperwork, and ensure customers are serviced in a timely manner.
PRIMARY RESPONSIBILITIES
• Plan schedules and dispatch drivers, monitor routes, and proactively plan to avoid delays
• Daily interaction with drivers, maintenance employees, and Sprint personnel from other terminals
• Answer driver/customer calls and assist with troubleshooting
• Coordinate with customers and drivers for timely pick-ups and deliveries
• Coordinate logistics of daily workload for drivers, as well as coordination with shop manager
• Serve as a liaison between drivers and office administration
• Some nightly and weekend on-call responsibilities
• Other job related duties as assigned
REQUIREMENTS
• High school diploma or GED
• Experience in transportation or logistics work experience/education preferred
• Proficient E-mail (Outlook), and Microsoft software (Excel), and Internet data-searching skills
• Experience using truck management software system is preferred. Familiarity with TMW software is preferred
• Excellent communication (written & verbal), interpersonal, and customer-service skills
• Strong analytical / troubleshooting / problem-solving / decision-making abilities in a rapidly changing environment
• Detail-oriented and extremely organized
• Service oriented
• Daily attention to detail within a routine and able to prioritize daily workload using solid time-management skills, to work in a fast paced environment
• Preferred, but not necessary: Bilingual English/Spanish
Our company handles long-haul and local movements from terminals centrally located near Houston’s petrochemical hub, the Houston Ship Channel, Baton Rouge, the Golden Triangle, and Freeport.
Sprint Transport, LLC is a high-performance, time-sensitive service that keeps customers' operations working at peak performance levels.
Fully certified and insured, we focus on hiring only experienced chemical drivers, using state-of-the-art equipment, and a time-sensitive scheduling program, all while maintaining a superb safety record. Our drivers have an average of 10+ years of experience and have all the required endorsements related to the products we transport. Safety training is continually updated and modified to address regulatory issues and communicated through specialized training.
Trust Sprint Transport LLC for safe, reliable, and efficient bulk liquid transportation services for the petrochemical industry.
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