Operations Specialist (Property Management) - Phoenix, AZ

Roers Companies is seeking an energetic, dedicated professional to join our team as a Operations Specialist In Phoenix, AZ.

About Us

Roers Companies is a 2024 USA Today Top Workplace and an emerging national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we’re on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed nearly $3 billion in real estate, representing more than 12,000 homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You’re passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren’t afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values — passion, work ethic, teamwork, integrity, and ownership mindset.

Responsibilities

As an Operations Specialist, you will provide support to our growing portfolio of residential communities by filling in at properties and lending an extra hand. In a given day, your tasks may include:

• Acts as a Roving Property Manager by filling in at properties in the absence of a manager.
• On assigned properties, directs the day-to-day activities of resident relations, maintenance, inspections, leasing, and other operations.
• Assists in the hiring of new staff for assigned properties.
• Supports properties on-site during openings and takeovers.
• Conducts site visits and completes special projects.
• Provides guidance and assistance to struggling properties, as assigned.
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants, outside agencies or vendors and organizations.
• Ensures compliance with company policy, real estate law and state/federal guidelines.
• Out of state travel required on an as-needed basis.
• Other duties as assigned.

• 3+ years of industry experience as a Property Manager
• Bachelor’s degree preferred
• High school diploma or GED
• Experience and understanding of Affordable Housing Programs (HUD Programs) is preferred
• CRM, CAM, COS, or other related professional certification preferred.
• Strong interpersonal, oral and written communication skills
• Computer skills: Microsoft Word, Excel, One Note, Outlook, Power Point, and Adobe Acrobat
• Knowledge of Yardi and other Property Management software strongly preferred
• Exceptional communication skills and ability to interact with wide range of people
• Must be organized, detail oriented and have good time management skills
• Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and company needs
• Entrepreneurial ownership mindset –makes smart decisions for business, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear)
• High integrity – trusted, direct, truthful. Embodies confidence and admits mistakes
• Works as a team player. Operates with the understanding that we do our best when we work together
• Passionate about your work and our company goals and vision
• Strive to achieve ambitious goals - loves to be challenged, determined to win, works tirelessly to achieve results
• Ability to organize and manage multiple priorities within established deadlines
• Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 6 flights of stairs, to complete physical inspections
• Maintain neat, well-groomed, professional appearance

Benefits & Perks

Our full-time employees are eligible for these benefits and perks:

• Medical, dental, and vision insurance including HSA
• Paid Parental Leave
• Employer Paid Basic Life Insurance
• Employer Paid Long-Term Disability
• Voluntary Life, AD&D, and Short-Term Disability insurance
• 401k Match
• Equity Opportunity with Match
• Competitive PTO and Paid Holidays
• Gym Membership Reimbursement
• Free Stays in our Properties’ Guest Suites
• Rent Discount if you choose to live at one of our properties
• Free Weekly Office lunches and Fully Stocked Fridge
• Monthly Social Outings
• Shorter Friday Workdays During Summer

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Candidates will be required to pass a criminal background check and motor vehicle report.

In order to be considered for this position, applicants must complete a survey at this link:

https://take.surveys.ci/s/83Iy24550b/72722

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