Case Aide - TFC

Cayuga Centers is hiring immediately for a Case Aide in NYC!

Join our team to make a difference in the lives of children, youth and families in our community!

Salary: $20.00/hourly

Location: Harlem, NY

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

And the role our Case Aides play in all this is to meet the critical needs of our children by providing safe and reliable transportation to appointments in the community. Success in this role includes flexibility and the understanding that day-to-day activities may change and this individual must be open and available to assist in any way needed to support the children in the program.

How you get to use your skills…

• Provide transportation of the unaccompanied children in our program to medical and legal appointments, hearings, and other social services
• Respectfully communicate with children, foster parents, and colleagues; effectively report the behavior of children during transportation to foster parents and other team members
• Provide assistance with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor
• Provide language interpretation to clients for appointments out in the community, as needed
• Provide supervision of youth in the classroom, as needed
• Assist with the intake process and with case documentation
• Ensure professional boundaries are established and maintained at all times on the job, especially when supervising youth
• Assist team during case emergencies
• Pick up or deliver possessions

Schedule:

• Non-Exempt
• Regular hours entail 9:00am - 5:00pm, Monday - Friday
• Must be available to work afternoons, evenings and weekends

• High school diploma/GED required, Associates degree preferred
• 1-year experience working with families and children required
• Experience working in a busy human services office- strongly preferred
• Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Gmail applications
• Bi-lingual - English-Haitian Creole required
• Valid NYS Driver's License required
• Willingness and ability to drive a car or van within the 5 boroughs of New York City, and across the nation

Physical Requirements:

• Sit in and/or drive a vehicle up to several hours
• Word processing: Including responding to emails, composing letters, completing computerized documentation,be familiar with excel and electronic medical record system etc.: This involves sitting at a computer for several hours
• Completing paperwork -Such as copying, scanning and faxing documents
• Must be able to lift up to 50 pounds

• 120 hours of vacation time; 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 6 %
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

We maintain a drug-free workplace and perform pre-employment drug testing.