An occupational therapy aide provides clerical and administrative support for an occupational therapist or occupational therapy assistant, whose job is to improve body movement and provide physical therapy and care for patients. As an occupational therapy aide, your main duties and responsibilities are to prepare treatment or therapy areas, help patients move around the facility, and clean and maintain the equipment and area where the therapist works. You also schedule patient appointments, answer the office phones, provide customer assistance, and help patients handle billing issues and fill out insurance paperwork.