Customer Care Agent

Put your customer service skills to good use and build a fulfilling career as a full-time Customer Care Agent with Innovative Pest Solutions. When you join our Vista, CA office, you provide excellent care to our clients while earning $19.00 - $23.00/hour.

We're also proud to offer these wonderful benefits:

• Medical, dental, vision, life, and supplemental insurance
• Sick leave
• Vacation
• Paid holidays
• A 401(k)

If you're ready to join a company that values its employees and offers a dynamic work environment, apply now!

ARE YOU WHO WE'RE LOOKING FOR?

We're searching for someone who can meet the following qualifications:

• 2+ years of customer service experience, preferably in an office environment
• Excellent in-person, email, and phone communication skills
• Computer proficiency and ability to type 30+ WPM
• Reliable transportation
• Ability to attend 1 monthly Saturday meeting at our local corporate headquarters

While not required, here are some bonus things we're looking for:

• A high school diploma or equivalent
• A college degree
• Dispatching experience or experience with fieldwork software

WHAT IT'S LIKE TO BE OUR CUSTOMER CARE AGENT

Your standard schedule goes from Monday - Friday, 8:00 am - 5:00 pm.

You are the master of solving problems and helping customers! Every day, you speak with clients about our services and assist them however possible. From scheduling appointments and answering questions to addressing complaints and generating proposals, you're crucial to our day-to-day operations. You efficiently dispatch field technicians and provide clients with engineering or technical insights when requested. You are the driving force behind our resounding success!

ABOUT US

Innovative Pest Solutions, founded in 1994, is a visionary leader in integrated pest management. Our diverse services encompass bird, bed bug, heat, rodent, termite, and weed solutions. Each specialized division crafts customized plans, reflecting our commitment to excellence in pest management. We maintain a familial atmosphere despite our growth and are committed to treating our employees well. Join our team today and help us keep our community safe and healthy!

If you believe that this position matches your requirements, applying for it is a breeze. Join our team today and take your career to new heights!