Systems Application Analyst

Systems Application Analyst (Virtual)

Clearance: Secret

At Aquila Technology, you will see our team’s passion every day, whether we are building a robust, policy-compliant IT system or stress-testing a system to identify gaps and security vulnerabilities. To own the advantage, we ensure our team owns results and gets the work done right the first time by deploying smart, purposeful solutions that work. Aquila is the right people with the right skills driving the right outcomes. We call this the Aquila Advantage.

About the Role:

Aquila is seeking a Systems Application Analyst to join our team in supporting one of the country’s premier defense research organizations. The team is responsible for the IT asset inventory, as well as the enterprise management & monitoring platforms. There is a need to have a dedicated application analyst to implement a ServiceNow based Configuration Management Database (CMDB) & asset inventory, as well as the workflow & integrations to fully-synchronize the inventory to the source data.

There are a few requirements for the position:

• Must be a U.S Citizen (Green Cards / Visas do not qualify)
• Willingness to undergo a comprehensive background investigation and maintain a personal security clearance. (Aquila would sponsor you for the security clearance.)
• Reside within 100 miles of Lexington, Massachusetts.

What You'll Do:

This individual will support the implementation of a Configuration Management Database (CMDB) and migrate existing asset inventories into it. They will work with the ServiceNow administrators & developers to bring additional functionality and reporting to the ServiceNow platform. Attention to detail, empathy & and an ability to collaborate with highly technical teams will be required for their success.

What You'll Bring:

• 3 years of developing and document systems administration SOP's
• 1 year of developing implementation architectures from requirements documents or high-level specifications
• 3 years of equipment lifecycle management (computers, servers and mobility)
• 2 years of implementing and operational support
• 4 years of supporting for asset management and compliance tracking using dedicated tools, databases
• 1 year of translating business requirements into technical specifications
• 4 years of ServiceNow Administration
• 4 years of ServiceNow ITOM Development
• 4 years of ServiceNow IT Operations Management
• 3 years of ServiceNow IT Service Management
• 3 years of ServiceNow Multi-Source Configuration Management Database (CMDB) Administration
• 2 years of systems architecture

Working Knowledge of the Following:

• Develop and document systems administration SOP's
• Develop implementation architectures from requirements documents or high-level specifications
• Equipment lifecycle management (computers, servers and mobility)
• Implementation and Operational Support
• Support for asset management and compliance tracking using dedicated tools, databases
• Translates Business Requirements into Technical Specifications
• ServiceNow Administration
• ServiceNow ITOM Development
• ServiceNow IT Operations Management
• ServiceNow IT Service Management
• ServiceNow Multi-Source Configuration Management Database (CMDB) Administration
• Systems Architecture

And These Skills are a Bonus:

• Agile Methodologies
• Continuous Integration/Continuous Delivery
• Implement, and automate security controls, governance processes, and compliance validation
• Interface Design
• Interface Design
• ServiceNow ITSM Development
• Full Software Lifecycle Automation and Testing Tools
• Determine Systems Specifications
• System Analysis
• Systems Configuration

Our interview process is designed to let you get to know us as much as for us to get to know you!

1. You’ll meet with someone from our Recruiting team so we can learn more about you and answer some of your questions.
2. You’ll meet with the Hiring Manager to learn more about the team, and the role, and get to tell us more about what you’d bring to the team
3. You’ll meet team members who will be your peers to help you get a feel for a “real day in the life” at Self.

Benefits and Perks:

Aquila team members experience the opportunity to be part of a fast-paced, customer-focused, and technically innovative work environment. Aquila strives to deliver the best of the best in technical services to our customers. Candidates that possess a love for technical challenges, a desire to constantly learn, and the desire to establish themselves as critical players within a team will enjoy calling Aquila Technology home.

Our Perks Include:

• PTO - 15 days (vacation/sick) 10 paid holidays - 6 standard (New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) - 4 floating holidays prorated based on your day of hire
• 1.5 paid days, or 12 hours, for approved volunteer work
• 1 week of paid maternity/paternity LOA after 1 year of Full-time employment
• Tuition & Training Reimbursement - 5K annually for pre-approved, job-related tuition, certification, or professional conferences
• 401K with Fidelity 100% immediate vesting; Plan eligibility begins 90 days following the date of hire. Aquila matches 50 cents on the dollar, up to 6%.
• Cell Phone & Internet Reimbursed up to $150 monthly to cover cell phone, data, and home internet expenses.
• By Your Own Device (BYOD) Allowance Reimbursed up to $1500 for the purchase of a qualified technology device. Eligible after 90 days of employment, and benefit renews every three years.

Location: Lexington, MA

Work Schedule: This position is VIRTUAL. The candidate can work remotely but they MUST live within 100 miles of Lexington so that they can come into the facility if necessary for the needs of the program. The onsite work will NOT be regular. Must be within a commutable distance from Lexington, MA.

Travel: None

Clearance: Candidates should have an active clearance (secret/top secret, etc.) in order to be considered for this position due to the nature of the work being done.

We are an Equal Opportunity Employer.