Behavioral Health Case Manager Job, Full Time, Primary Care

Sanitas Medical Center is hiring a Full Time Behavioral Health Case Manager for our Kendall – Miami Dade facility in Miami, FL.

The Behavioral Health Case Managers play a pivotal role. These professionals collaborate closely with patients to develop personalized care plans, focusing on improving well-being and aiding recovery from mental health conditions such as psychological distress, psychiatric illnesses, substance abuse issues, and other personal challenges. Conducting thorough assessments, they identify psychological and social needs, utilizing the results to assist patients in enhancing their overall quality of life and successfully reintegrating into society.

This full-time Behavioral Health Case Manager is located in our Kendall – Miami Dade facility in Miami, FL. Additionally, these case managers regularly visit clinics and Substance Use Disorder (SUD) facilities, ensuring the seamless coordination and monitoring of behavioral health care across diverse healthcare settings.

Benefits:

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Life & AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Voluntary Benefits

Behavioral Health Case Manager Roles and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Complete and maintain all documentation in a timely and accurate manner according to all federal, state and center guidelines.
• Screen and assess patients for common mental health and substance abuse disorders.
• Facilitate patient engagement and follow-up care.
• Develop and implement care plans/treatment plan including building post hospital discharge care plans.
• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Guide patients in the development of skills and strategies for dealing with their diagnosis.
• Building after-care treatment plans and communicating them to patients for use once they're released from treatments.
• Coordinate and make appropriate referrals to behavioral health specialists for further assessment and treatment, and coordinate substance use treatment with medical treatment.
• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
• Resolve emergency problems in crisis situations.
• Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.
• Participate in regularly scheduled (usually weekly) caseload review with the behavioral health case manager supervisor and communicate resulting treatment recommendations to the patient’s medical provider.
• Identify and communicate resource needs for behavioral health services within the visited facilities.
• Advocate for necessary resources to support the effective delivery of behavioral health care
• Conduct on-site visits to follow up on patients receiving behavioral health care, gathering insights into their progress and addressing any emerging needs. This includes coordinating with healthcare providers at the facilities to optimize patient outcomes.
• Collaborate with a variety of health professionals in the patient’s circle of care including but not limited to primary care providers, care nurses, care coordinators, community health workers, psychiatrists, and other mental health professionals and specialists to ensure a comprehensive continuity of care.
• Prepare weekly reports of patients active in caseload
• Work in tandem with the BH case manager supervisor to staff cases enrolled in the program, maintain program protocol and ensure patient satisfaction
• Work in collaboration with care coordinators and nurses to ensure medical conditions are addressed with a holistic approach.
• May perform other duties as assigned
• No supervisory responsibilities

Required Skills & Qualifications:
At Sanitas, we are committed to a culture of diversity to develop an inclusive organization, so if you're interested in this position but your experience doesn't align with each qualification, we encourage you to apply. You may be just the right candidate for other positions.

• Bachelor's or Master Degree in social work or any related field
• Job related vocational coursework - certification in addiction medicine
• One Year job experience
• Licenses and Certifications: BLS Certification
• Knowledge, Skills and Abilities
• Relevant experience or any other job-related vocational course on brief psychotherapy techniques
• Flexible schedule weekdays and weekends
• Ability to travel to an assigned region
• Excellent oral and written communication skills
• Ability to show empathy and compassion
• Able to establish and maintain effective working relationships with mentally or emotionally disabled persons and their families.
• Languages: English/Spanish

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout to be heard above ambient noise level.

About Sanitas Medical Center
We are a global leader in patient care. Join an organization dedicated to quality patient care, research and education with operations in 8 countries, serving close to 3 million people and more than 14,000 health care employees.

At Sanitas, you will find a supportive, team-oriented culture that fosters innovation and respects different points of views empowering each employee to do what’s in the best interest of our patients. We offer a competitive compensation program to help you meet your personal and financial goals, grow your career, safeguard your health and secure your future.

We prioritize nurturing a socially conscious corporate culture that values employee development and rewards innovative thinking—apply today.