Floor Manager
- Full-Time
Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless. Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.
Mission
Responsible for assisting the General Manager with the overall operation of a single restaurant as well as overseeing Back of House functions. Work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs.
Reports to General Manager
Outcomes & Operational Duties
Assist with recruiting, including but not limited to interviewing, hiring, training, development and retention of qualified employees.
Identify, train and develop key employees for growth, advancement and promotion.
Become proficient in all job functions of both front and back of house employees.
Have thorough understanding of and practice The Madera Group Employee Handbook, employee benefits, and company philosophies.
Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state, and local regulations.
Communicate repair and maintenance needs to the General Manager and/or appropriate repair source.
Become proficient in the use of all restaurant computer equipment
Clear understanding of BOH operations.
Day to Day Management
Direct and supervise employees on a daily basis in a fair and dignified manner.
Assist GM with training, coaching and development of management team in areas including: The Noble 33 culture, systems, policies and procedures, personal growth, operational and financial knowledge, interpersonal skills, and organizational techniques.
Identify, address, and document individual employee performance problems according to standard operating procedure. Discipline and/or terminate as necessary according to Noble 33 procedures.
Authorize comps and voids for all service personnel.
Address customer complaints and problems effectively and courteously on an as needed basis. Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.
Inventory & Labor Management
Ensure proper pars and inventory management systems are in place, keep active/running total/par
Manage labor dollars, controlling overtime and labor % according to budget.
Ensure anti-theft measures are in place for all COGs supplies
Ensure accurately monthly inventory is completed and turned in on time
Perform departmental Labor cost analysis and oversight
Financial Controls
Become proficient in and assist the General Manager with all restaurant financial procedures.
Weekly completion of Contractor Payroll
Bi-weekly completion of Restaurant Payroll
Qualifications
A minimum of 3 years in a supervisory level.
A minimum of 3 years experience in a Full Service Dining Experience
Exhibit strong multitasking abilities and managerial ability
Posses a diligent work ethic and shows a sense of urgency
Maintain a clean and professional appearance
Display the ability to forecast and anticipate the needs of our guests and team
Strong knowledge in cocktails, spirits and wine is a plus.
Available to work nights, weekends and holidays.
Must be able to stand for the duration of shifts.
Address
Toca Madera Las Vegas
Las Vegas, NVIndustry
Retail
Posted date
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