General Laborer (Field Service Technician)

Field Service Technician:

Omaha Pneumatic has been in business for over 33 years. Service areas include Nebraska, Iowa, South Dakota, Kansas and Missouri.

Job Type: Full Time. $18-$22/hour based on experience + bonus opportunity

Location: (remote) Lincoln, Headquarters Omaha Ne

Hours of Operation: 8 AM – 5 PM, 2-10 hours overtime/week possible, some weekends on call

The role of the Field Technician: Service Technicians are responsible for performing shop and/or field repairs including: preventative maintenance, maintenance service and troubleshooting of compressed air systems/ air compressors, air dryers, air piping, automotive fluid handling and components. Cleaning the machines after service adding our sticker for branding

Must have a working knowledge of Electrical systems.

Locations: Midwest

Omaha, NE (position will require you to be at customer sites 98% of the time with company vehicle)

Lincoln, Ne (position will require you to be at customer sites 98% of the time with your own vehicle and reimbursement or potentially a company vehicle)

Iowa Regional (position will require you to be at customer sites 98% of the time with your own vehicle and reimbursement or potentially a company vehicle)

South Dakota (position will require you to be at customer sites 98% of the time with your own vehicle and reimbursement or potentially a company vehicle)

Position Details:

● Perform routine, preventative maintenance and repairs on rotary screw and reciprocating air compressors, oil-injected and oil-free air compressors, refrigerated dryers, desiccant dryers and additional compressed air system components

● Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope).

● Troubleshoot and perform diagnostics on malfunctioning compressors, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.

● Test and document the proper operating parameters of the compressor prior to and following preventative maintenance and repairs.

● Maintenance Mechanics must display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, air audits and an understanding of Electrical systems

● Provides technical assistance on equipment start-ups, installations and repairs of compressed air systems.

● Understand set up in relation to the effects of pressure differentials, temperatures, flows, heat load, piping schemes etc. and their effects on energy consumption.

● Assure equipment operates to customer’s requirements.

● Explain system capabilities and operation to the customer along with features and benefits

● Educate customers about products, services, and solutions, such as service contracts, 24 hour assistance, thorough diagnostics and energy and performance audits, can benefit their operations and bottom line.

● Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs

● Must be able to read wiring schematics and diagrams for all equipment.

● Perform basic mathematical calculations; including but not limited to, totaling work orders and basic compressed air formulas

● Use a variety of hand and power tools, electric meters and material handling equipment in performing duties

● Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner

● Serves as technical support for customers and Customer Service Managers.

● Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.

● Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.

● Develop rapport with customers through effective communication, interpersonal skills, and professionalism.

● Serve as an ambassador for the company.

● Display the ability to manage time accordingly.

● Must have the ability to work and solve problems independently.

● Promote and practice proper safety procedures and the correct use of personal protective equipment at all times. Perform other duties as assigned.

● Comply with safety regulations and maintain clean and orderly shop work areas, company vehicles, and job site work areas

● Drive company vehicle to and from job sites throughout the day.

● May be required to tow a trailer or portable air compressor using Company vehicle

Skills and Experience:

● 3-5 years of air compressor service technician experience required is ideal. Technical experience maintaining and repairing various types of mechanical and electrical equipment needed.

● Strong mechanical and electrical skills with demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, pneumatics and/hydraulics.

● Education – High School diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics needed

● Skills – Able to work independently with strong self-management and professionalism.

● Familiar in mobile/cell based apps for IOS (HouseCall Pro, Zendesk, Trello, Telegram, Gmail)

● Able to complete work within assigned deadlines.

● Computer proficiency as required for communication, research, work orders and programming various controllers.

● Excellent communications skills (oral and written).

● Extensive travel to customer locations, including out-of-town.

● Available for a rotating schedule of on-call work on evenings, weekends and holidays.

● Must be fluent in English and have a valid driver’s license.

● Must use preventative safety measures to avoid electrical shock, limit exposure to loud noises, and prevent personal injury by using personal protective equipment, including the

● Must be able to lift up to 50-100 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, pulling, pushing, squatting, and kneeling.

● Valid Driver’s License with no major traffic violations, suspensions, or DUI’s in previous 5 years.

Benefits:

● Company Car (depending on location)

● Laptop

● Smartphone

● Paid Holidays - Christmas, New Year’s Day, Fourth of July, Labor Day, Memorial Day & Thanksgiving.

● Vacation- Our standard policy is one (1) week vacation after one (1) year continuous employment and two (2) weeks’ vacation after two (2) years continuous employment.

● Medical Insurance benefits

Salary based on knowledge, skills, and experience. Additional technical training provided for the most qualified candidate. Equal opportunity employer. All applicants are subject to a pre-employment background check. Qualified individuals please send your resume in MS Word or PDF format

Omaha Pneumatic Equipment Company is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws