Houseman

Located on Hillsborough Street, across adjacent to the iconic Memorial Bell Tower at North Carolina State University, the Aloft Raleigh hotel’s vibe is consistent with the youthfulness and vibrancy Raleigh is known for. From its sassy rooms with modern flair to its social WXYZ bar and remix lounge, a stay at Aloft Raleigh cannot be matched. The 135-room hotel is minutes from Downtown Raleigh, Raleigh-Durham International Airport, and District Village.

The Aloft Raleigh is currently seeking a houseman who will be responsible for providing essential support to our housekeeping and maintenance teams to ensure a clean, safe, and well-maintained environment for our guests.

Duties/Responsibilities:

• Assist in the setup and breakdown of event spaces, including arranging furniture, setting up equipment, and ensuring event areas are clean and organized.
• Move and arrange furniture in guest rooms, public areas, and event spaces as directed by the housekeeping and maintenance teams.
• Collaborate with housekeeping staff to provide support in cleaning guest rooms, public areas, and back-of-house spaces as needed.
• Assist the maintenance team with basic maintenance tasks, such as changing light bulbs, unclogging drains, and minor repairs.
• Maintain inventory of cleaning supplies, linens, and other items, and assist in restocking supplies as required.
• Collect and dispose of trash and waste from guest rooms, public areas, and event spaces in accordance with established procedures.
• Collect, transport, and distribute linens to designated areas, ensuring an adequate supply for housekeeping and guest needs.
• Assist with outdoor cleaning and maintenance tasks, including sweeping, watering plants, and clearing walkways of debris.
• Respond promptly and courteously to guest requests for assistance with luggage, delivery of amenities, or other guest-related needs.
• Follow established safety protocols and procedures to ensure a safe working environment for yourself, team members, and guests.
• Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction.
• Maintain cleanliness and orderliness in all assigned areas, ensuring they meet the hotel's cleanliness and appearance standards.
• Adapt to changing operational needs and assist in various tasks as required to support the hotel's overall goals.

• High school diploma or equivalent preferred.
• Read, write, and speak English fluently.
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of maintenance tools and equipment is desirable.
• Previous experience in a similar houseman or physical labor role is a plus.
• Ability to work collaboratively with housekeeping, maintenance, and other departments to ensure efficient operations and guest satisfaction.
• Meticulous attention to detail when setting up event spaces, arranging furniture, and assisting with maintenance tasks.
• Strong work ethic and willingness to take on various tasks to support the hotel's operations.
• Effective communication skills to coordinate with team members and ensure tasks are completed efficiently.
• Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
• Reliable and punctual.