Lead, Orthopedic Tech

LEAD ORTHOPEDIC TECHNICIAN (DME)

DURABLE MEDICAL EQUIPTMENT | SOUTHSIDE CLINIC | JACKSONVILLE, FL | MONDAY - FRIDAY | BENEFITS PACKAGE

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match
• Employee Assistance Program that is available 24/7
• Employee Appreciation Days/Events
• Paid Time Off & Paid Holidays
• AND MORE!

As Southeast Orthopedic Specialists continues to grow, we are hiring an Lead Orthopedic Technician for our Southside Clinic in Jacksonville, FL! Please see below for the functions and requirements needed to be considered for this position:

GENERAL STATEMENT OF DUTIES

Responsible for the overall daily production and administrative activities within the various Durable Medical Equipment
Dispensing locations. Oversees all inventory, ordering, staffing and authorization procedures. Acts as the primary contact for DME sales personnel desiring to introduce new products.

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ESSENTIAL FUNCTIONS

• Ensures the development of departmental plans, goals, and policies/procedures.
• Maintains staff assignments for all locations and assists with coverage as needed.
• Maintains inventory levels at all locations for DME clinical operations.
• Provide excellent customer service to all stakeholders: patients, insurance companies, and partners.
• Provides regular training to team members for departmental procedures and workflow.
• Conducts weekly audits of inventory, DME notes, DME fee tickets, and workflows to ensure compliance.
• All other duties as assigned by management.
• The job holder must demonstrate current competencies for job position.

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EDUCATION

• High School Diploma or Equivalent
• Bachelors’ degree in healthcare related field preferred; equivalent experience may be substituted.

EXPERIENCE

• Minimum of one (1) year experience leading teams of five (5) or greater in an office setting preferred.
• One (1) year experience working with electronic health record systems.

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KNOWLEDGE

• Microsoft Office Suite
• Working knowledge of insurance authorizations, benefit verifications, and reimbursements.
• Knowledge of medical terminology, abbreviations, techniques, and surgical procedures.

SKILLS

• Interpersonal and communication skills to develop and maintain effective working relationships.

ABILITIES

• Effective time management abilities.
• Able to work in a fast-paced environment, remaining flexible to adapt to all staff and patient scenarios.

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ENVIRONMENTAL WORKING CONDITIONS

• Normal office/clinic environment.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard.

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ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision and Values must be read and signed.
• OSHA Requirements and training to include: *Safety Training.

**This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. **

QUESTIONS?

CONTACT - HR@SE-ORTHO.COM