Division Vice President

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Division Vice President Community Manager (HOA), Valencia, CA.

Who We Are

Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

• Instagram/pmpmanage
• facebook/pmpmanage
• linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Responsibilities & Duties:

• Manages a team of Community and Associate Community Managers
• Responsible and accountable for meeting and exceeding the revenue goals of the assigned Division
• Oversees talent onboarding, development, and performance management for their direct reports
• Ensures consistent execution of company sales support systems, programs, tools, and processes with their assigned Division
• Leads and develops their team in achievement of their sales and customer service-related goals
• Works closely with EVP to execute consistent sales effectiveness programs and policies in such areas as coaching, sales process, reporting, incentives, and training
• Oversees forecasting for their assigned Division, providing accurate information for planning, budgeting, and team performance
• Monitors the effective onboarding of new hires within their divisions, working in partnership with Human Resources, etc.
• Develops annual goals for each direct report and continuously monitors performance, providing feedback and coaching as needed
• Create ongoing business development opportunities
• Regularly visits with high value clients in order to maintain the relationships
• Ensures compensation plans and policies are consistently administered across the assigned Division
• Reviews Division financials monthly and effectively manages to the Division budget
• Responsible for strategically leading team by promoting and reinforcing a culture of excellence, to drive key initiatives, and deliver predictable results
• Complete ongoing educational requirements and ensure team is up to date with those
• Deliver recommendations and ensure established business plan goals, monthly, quarterly, and annual revenue projections are achieved for all communities
• Assess competitive market analysis (CMA) information and national/local market trends monthly and share with the appropriate management team members as needed
• Influence process efficiencies across the Division team
• Recruit, hire, evaluate, train, develop, and retain a productive and highly engaged team
• Build a bench of future managers through skill development and creating growth opportunities within the organization and provide career development for those team members engaged in their current position
• Prepare, recommend, and review compensation programs for Division team
• Support customer service by ensuring that at least one annual survey is sent out and review. If any negative trends are identified, execute a plan for remediation
• Promote and reinforce corporate expectations for brand, culture, and performance
• Other duties as assigned

Education & Experience:

• Bachelor’s Degree in Business, Marketing, or related field from an accredited college university is preferred
• 7+ years related experience required

Skill & Proficiencies:

• Minimum of three years’ experience in a senior level (regional or higher) management role
• Certifications, Licenses, and Other Special Requirements
• Frequent car travel requires the incumbent to possess and maintain a valid driver’s license
• Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these
• Has an advanced knowledge of the organization, industry, and a functional discipline
• Workable knowledge of personal computers to include proficiency in Microsoft Office and Windows
• Experience with Customer Relationship Management software
• Ability to work well under stress, complete assignments accurately, work independently, and mange time effectively
• Must exhibit a high degree of initiative of creativity, good judgment, and professional ethics
• Excellent communication skills and the ability to motivate and develop staff at all levels
• Must be able to self-initiate and take charge of the multi-faceted strategies that are developed
• Must possess strong management skills to work efficiently as a team with other functional areas
• Leadership experience included structuring goals and revenue expectations
• Proven track record of managing complex processes with diverse groups of stakeholders

PMP Professionals LLC. is an equal opportunity employer and makes employment decisions based on merit. Qualified applicants are considered for employment without regards to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. PMP Professionals LLC will consider qualified applicants with criminal histories in a manner consistent with state, federal, or local law.

HOA Management Experience Preferred

CMCA