MH Bilingual Customer Service Representative

FirstBank

Knoxville, TN

Expired: April 28, 2024 Applications are no longer accepted.

Full-Time

Description

Position Summary

This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.

Essential Duties & Responsibilities:

Provide excellent customer service
Answer customer calls/inquiries
Take payments over the phone
Handle customer/client correspondence and all information requests
Support various departments within Loan Servicing Team
Assist with Loan Research
Review and submit Loan Maintenance Requests
Other duties as assigned

Qualifications:

High School Diploma or GED
Some College preferred
Bilingual in Spanish - required
Proficient with MS Office (Excel and Word)
Excellent organizational skills
Excelling communication skills - both oral and written
Collection knowledge a plus
Manufactured housing knowledge a plus

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor.FirstBank in an Equal Opportunity Employer, including disability.