Assistant to the Director of Quality & Operations - Internship

Your Role

Are you eloquent in your articulation and confident in both written and verbal communication? Do you thrive in planning, organizing, and completing tasks meticulously? Do you wish to collaborate with our numerous international partners and broaden your cultural understanding? Then this position is exactly what you are looking for!!

As Assistant to the Director of Quality and Operations, you will be in constant contact with our numerous international partners to sustain and grow Placement International's professional network. Assist in daily administrative tasks and take initiative in supporting candidates as well as other team members through all possible challenges they might be facing. Adaptability is essential and problem-solving is a daily activity as you will be putting out figurative fires whenever they occur.

Develop new programs, improve current processes and maintain the overall quality of our company's dedicated service in order to keep our promise to our candidates. Ensure operations are running at the highest efficiency, analyze KPI's and monitor the success of different markets to highlight opportunities and discover threats.

Requirements:

• Be a student/graduate in Hospitality, Tourism, Business
• Management or related fields Knowledgeable in Hospitality/Education
• Excellent communicator both orally and written in both English and Spanish (C1 level minimum)
• Good command of MS Office applications
• Outstanding interpersonal and communication skills
• Organized and detail-oriented
• Ability to effectively multi-task and adapt to changing circumstances
• Comfortable self-starting assigned projects and managing them independently
• Confident and eager to engage with clients, partners and other stakeholders
• Legal documentation to work and reside in Spain is absolutely required (assistance provided)

Responsibilities:

• Support the Director of Operations in all her duties and effectively carry out assigned responsibilities
• Ensure consistent and smooth implementation of daily operational procedures
• Assist in strategic business planning and analysis
• Lead and complete special assigned side projects
• Be a knowledgeable resource in matters related to our business
• Represent Placement International in a professional and hospitalian manner
• Help facilitate clear and consistent communication between departments
• Maintain calendars and schedule necessary meetings, calls, etc.