Insurance Customer Service Representative

Join Giselle Camilo Allstate Insurance, a thriving insurance agency located in Palm Beach Gardens, Florida, where we prioritize providing exceptional customer service. Our team is dedicated to ensuring all clients feel valued and understood. At the core of our values is a commitment to excellence, honesty, and integrity. As an Insurance Customer Service Representative, you will be the first point of contact for our valued clients, assisting them with policy inquiries, claims processing, and policy adjustments.

If you thrive in a fast-paced environment, derive satisfaction from helping others, and are looking to be part of a team that truly cares about its customers, Giselle Camilo Allstate Insurance is the perfect place for you to grow and develop your career.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Vision Insurance

Dental Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Health Insurance

Evenings Off

Customer Communication: Interact with clients to address their inquiries and provide support.

Policy Management: Process policy changes and updates accurately and efficiently.

Team Support: Assist the sales team in managing client accounts and providing necessary information.

Documentation: Maintain accurate records of client interactions and transactions for reference.

Client Satisfaction: Ensure all clients receive high-quality service and solutions that meet their needs.

Professionalism: Represent the agency in a positive and inviting manner at all times.

Licensing: Active Florida 220 or 440 Insurance License required.Customer Service Experience: Prior experience in customer service roles preferred, ideally in the insurance industry.Communication Skills: Excellent verbal and written communication abilities for effective client interactions.Detail-oriented: Strong attention to detail and accuracy in handling policy-related documentation.Professionalism: Demonstrated professionalism in dealing with clients and handling confidential information.Organization: Ability to prioritize tasks, manage time effectively, and work in a fast-paced environment.Tech Proficiency: Proficient in using basic computer software and insurance agency systems.Location: Must be willing to work in-office at our Palm Beach Gardens, Florida location.