JORY Assistant Sommelier

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley. JORY is the signature restaurant at The Allison Inn & Spa. Our creative fine dining menus accentuate the native flavors of the Willamette Valley with a strong influence on seasonal, farm-to-table agriculture.

The JORY Wine Steward is a very visible and prestigious position within the Willamette Valley winemaking community. You must have great excitement about the Oregon wine industry and be knowledgeable on local trends and developments. The importance of this role as a connection point between local wineries and our guests cannot be overstated. Your knowledge and passion for the wine industry and community must be continually nurtured so our guests and the JORY team may share in your excitement.

The JORY Wine Steward is part of the Service team. The role functions primarily as part of The Allison’s wine team and as a representative and steward of the wine program. Secondarily the Wine Steward participates in all aspects of service, helping to uphold The Allison’s exceptional hospitality.

The Allison Inn & Spa Standards of Excellence

• At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests
• Thank guests and invite them to return
• Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
• Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
• Interact professionally at all times with guests, suppliers and other employees
• Support management business decisions
• Learn and comply with The Allison Inn & Spa policies and procedures
• Follows all safety policies and procedures

Duties and Responsibilities

During JORY Service Hours:

• Provide exceptional service to guests, with a special focus on fine wine and pairing wine with food.
• Provide expert guidance and instruction about wine and wine service to the JORY staff so they may be better educated to sell wines to our guests.
• Work with the JORY Sommelier to define wine service standards, and ensure these are consistent throughout the dining room and lounge. Provide training as needed.
• Participate in general service by assisting Servers as needed, which may include but is not limited to food and beverage service, and clearing of tables.
• Keep a neat, groomed appearance as per The Allison guidelines.
• Have an awareness and understanding of federal, state, and local regulations on the service of alcoholic beverages.

Outside of JORY Service Hours:

• Perform daily restocking of the walk-in cooler and JORY dining room wine storage.
• Perform a daily quality audit of the open bottles of wines by the glass.
• Work with the Wine Team to keep wine storage areas stocked and clean.
• Audit the function and accuracy of the iPad wine lists. Monitoring the Tastevin/Slate app to ensure that it is syncing as needed, and that guided access is working correctly. Remove any problem iPads from service.
• When appointed, lead guided tasting experiences for guests or staff, and provide wine service for special events.
  

Job Skills/Requirements/Qualifications

• Great communication skills and the ability to work well and communicate effectively with managers and other departments
• Be present in the JORY dining room or lounge for the duration of dinner hours during appointed shifts.
• Excellent fine wine sales skills
• Ability to provide upscale food & wine service
• Ability to plan and execute wine pairings for guests on demand
• General knowledge of global fine wine, and specific knowledge of Oregon wine
• Certification or education achievement in wine
• Respectful interaction with members of the local wine industry wine trade
• Ability to perform inventory searches in BinScan
• OLCC Service Permit and Food Handlers Permit
• Ability to work a flexible schedule to include weekends, evenings and holidays
• Possess an enthusiastic, positive demeanor and the desire to provide exceptional guest service
• Background Check/Drug Screening
• Any additional duties assigned by management
• Perform additional responsibilities as assigned.

Working conditions/ Physical requirements

• Ability to bend and lift up to 50 pounds of heavy wine, boxes, supplies.
• Ability to carry up to 25 pounds across the distance of the various dining areas.
• Ability to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas, and to talk or hear.
• Specific vision abilities required include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
• The noise level is moderate.
• The work environment has frequent temperature swings as the employee moves between guest spaces, outdoors, and refrigerators for example.
• Reasonable accommodations may be requested by participating in an interactive process.
• Promote accident prevention to minimize occurrences of accidents.