CCTV Operator (GSOC)

Northland Control Systems, Inc.

Pittsford, NY

$37,000 to $45,000 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Now Hiring Full Time Global Security Operations Center (GSOC) Operator (CCTV Operator)

911 - Dispatch - Customer Service- Call Center Experience Preferred

Swing Shift or Grave Shift:

4pm- 12:30am; Tuesday and Wednesday off

12am- 8:30am; Monday and Tuesday off

Based on-site, Pittsford, NY, full-time

Starting Pay: $18.00+ per hour based on experience

The Role:

The GSOC Operator, under guidance of the GSOC Supervisor, will use a variety of tools that range from access control and alarm monitoring systems to assist personnel in all concerns that pertain to safety and security for client locations around the globe. The Operator will work in a GSOC environment, monitoring several screens. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image.

You:

Strong Customer Service skills
Excellent written and verbal communication skills
Recent experience working in a call center, dispatch or physical security role.
Ability to multitask in a fast paced, at times stressed work environment
Strong team player
Comfortable with high-tech work environment, and constant learning of new tools and innovations
Proficient in Microsoft Windows and Office Suite
Ability to commute to the office in Pittsford, NY 14534

Please be advised, as a condition of employment, the suitable candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test meeting federal requirements.

Company Description

Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in the design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley.
We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers.
With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. In addition, Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world class services to our enterprise customers.
We are trusted to get the job done no matter what. Through word-of-mouth our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years’. To achieve this, we are always interested in the very best people who share our core values and beliefs and will “do whatever it takes” to enable our customers to realize their goals. We will take on difficult challenges regardless of where they may lead us, and we will always take the most honorable route to get there.

Our Mission
To be the most trusted and influential leader in the industry. By delivering exceptional services across the world, we are determined to continually surprise our customers, the industry, and even ourselves while having fun.

Core Values
Be Honorable
Take on Challenges
Do Whatever it Takes
Our People
Have Fun