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Global Operations Security Jobs (NOW HIRING)

... security consulting, personal protection solutions and global medical concierge capabilities ... As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first ...

$110 - $140/hr

The Global Security Operations Center (GSOC) Manager is responsible for overseeing the 24/7 monitoring, analysis, and response operations that safeguard the organization's people, assets, information ...

New

Global Operations Manager

Torrance, CA · On-site

$120 - $190/hr

... security, global connectivity, and disaster response. With a vertically integrated approach ... Role: As the Global Operations Manager, you will lead complex, cross-functional initiatives ...

New

DevOps Security Engineer

Cupertino, CA · On-site

$105K - $115K/yr

Job Requirements POSITION: DevOps Security Engineer Who We Are ... Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry ...

About the Team The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We deliver value through agility, technology, and a ...

DevOps Security Engineer

Cupertino, CA · On-site

$105K - $115K/yr

Job Requirements POSITION: DevOps Security Engineer Who We Are ... Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry ...

DevOps Security Engineer

Cupertino, CA · On-site

$105K - $115K/yr

Job Requirements POSITION: DevOps Security Engineer Who We Are ... Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry ...

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Global Operations Security information

See salary details

$33.5K

$137.7K

$174K

How much do global operations security jobs pay per year?

As of Sep 3, 2026, the average yearly pay for global operations security in the United States is $137,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,000.00 and $173,000.00 per year, depending on experience, location, and employer.

What is global operations security?

Global Operations Security refers to the strategies, processes, and technologies used to protect an organization’s assets and operations across international locations. This field focuses on identifying and mitigating security risks, ensuring compliance with global regulations, and coordinating incident response across different countries. Professionals in this area work on both physical and cyber security, aiming to safeguard people, data, and infrastructure in a global business environment.

What skills and qualifications are needed for global operations security?

To thrive in Global Operations Security, you need a solid understanding of risk management, cybersecurity principles, and international security standards, typically supported by a relevant degree and professional certifications like CISSP or CISM. Familiarity with security information and event management (SIEM) systems, incident response tools, and global compliance frameworks is essential. Strong analytical thinking, cross-cultural communication, and decisive leadership are crucial soft skills in this field. These competencies ensure effective protection of assets, regulatory compliance, and coordinated responses to security threats across global operations.

How does the global operations security team collaborate with other departments to manage and mitigate security risks?

Global Operations Security professionals frequently work cross-functionally, partnering with IT, compliance, legal, and business units to identify potential risks and implement security protocols. They often lead or participate in incident response drills, coordinate global policy rollouts, and support awareness training initiatives. This collaboration ensures that security measures align with business objectives while maintaining regulatory compliance. Regular communication and teamwork are essential to quickly address emerging threats and to foster a unified security culture across the organization.

What is the difference between Global Operations Security vs Security Operations Center (SOC) Analyst?

AspectGlobal Operations SecuritySecurity Operations Center (SOC) Analyst
CredentialsSecurity certifications (CISSP, CISM), relevant degreesSecurity certifications (CompTIA Security+, CEH), relevant degrees
Work EnvironmentGlobal offices, corporate security teams, strategic planningSecurity monitoring centers, incident response teams
Employer & Industry UsageMultinational corporations, government agencies, large enterprisesIT security firms, corporate security teams, government agencies

Global Operations Security focuses on overseeing security strategies across multiple regions, managing policies, and coordinating security efforts worldwide. In contrast, a SOC Analyst primarily monitors security alerts, investigates incidents, and responds to threats within a specific security operations center. Both roles require security certifications and involve protecting organizational assets, but their scope and daily responsibilities differ significantly.

More about Global Operations Security jobs

What cities are hiring for Global Operations Security jobs?

Cities with the most Global Operations Security job openings:

What states have the most Global Operations Security jobs?

States with the most job openings for Global Operations Security jobs include:

Infographic showing various Global Operations Security job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $137,745 per year, or $66.2 per hour.

Global Operations Coordinator

Crisis24

Annapolis, MD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Crisis24 rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

29th of 118 rated security


Job description

About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
What We Are Looking For
Crisis24 provides 24/7 medical and security assistance to business and leisure travelers, and expatriates across the world supporting our clients to manage the risk to their global travelling populations and domestic workforces.
As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first-call capability in a fast-paced environment handling all inbound contact from our customers, clients and stakeholders including calls and emails. You are the first point of contact and "face" of Crisis24, responsible for professionally and efficiently assisting those who contact us.
To be successful in this critical frontline role, you must be able to work professionally under pressure, enjoy engaging with callers and be empathetic, be able to multitask, adhere to policies, procedures and protocols and work systematically and effectively.
You will work as part of a team in a fast-paced environment handling inbound and outbound calls and emails, as well as managing case work. The role involves a high level of contact with travelers and expatriates often in difficult and sensitive circumstances. The calls and requests for assistance may vary from responding to internal panic and cyber alarms, business continuity escalations, safety-related incidents, data-related incidents, to pre-trip medical and travel advice, booking a GP appointment, claims advice and billing queries through to a request for evacuation or repatriation.
The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security Operations Specialists to focus on ongoing case management.
Location: Annapolis, MD | Hybrid (both in-office and remote work)
What You Will Work On
  • Managing all contact into the Crisis24 Global Operations Centre professionally and in line with company protocols and procedures. Key responsibilities include (but not limited to): Inbound and outbound call handling and triage, email handling, case management, customer, client, and stakeholder liaison
  • As the initial "face" of Crisis24, you are an ambassador for professional customer service delivery and operational excellence
  • Adhering to telephone, email and case handling Service Level Agreements
  • Opening all new cases in the Crisis24 case management system ensuring the calls are handled appropriately, adhering to client SOPs (Standard Operating Processes) and first call protocols and integrity of data captured
  • Seamlessly triaging calls and interface with other teams including Medical Operations Specialists, Security Operations Specialists, Claims, and internal and external stakeholders
  • Opening and managing queries, Pre-Trip and Travel Assistance, Medical Advice and Referral and Outpatient cases as far forward to closure, escalating to Medical and Security Specialist teams in line with Global Operations Coordinator (GOC) Standard Operating Procedures (SOPs) for ongoing management
  • Monitoring and managing the 24/7 email inbox
  • Managing claims and billing queries (calls and emails)
  • Updating dedicated client SOP's and returning to the client/account manager
  • Prepares case management reports for clients to document actions undertaken
  • Supporting efficiencies by closing all suitable Global Operations Coordinator cases on the day
  • Supporting case management and closure on the Medical Specialist team's agenda
  • Be responsive and empathetic to the needs of clients, customers and colleagues
  • Takes a proactive approach to information security and reports any information security incidents or potential information security threats to the Information Security Officer

What You Will Bring
  • Professional communication skills- verbal, written and interpersonal
  • Enjoys engaging with people, taking inbound calls, making outbound calls, and is empathetic
  • Ability to work well under pressure in a fast-paced environment and multi-task
  • Effective time management and ability prioritize workload
  • Solid understanding of Crisis24 suite of service offerings and how we deliver them, or ability to acquire understanding
  • Previous experience working in Medical and Security Assistance, Insurance, contact center or customer service is preferred
  • Fluency in another European/ Asian language an asset but not essential

Working Pattern
This role requires working staggered shifts on a rotating monthly schedule.
Training Schedule
  • Training lasts 7 weeks
  • Hours: 7:00 AM - 4:00 PM EST
  • Training requires a hybrid schedule (both in-office and remote work)

Shift Schedules (Post-Training)
Shift assignments rotate and vary by season.
Fall / Winter Operating Hours: 7:00 AM - 7:00 PM
  • 7:00 AM - 4:00 PM
  • 9:00 AM - 6:00 PM
  • 10:00 AM - 7:00 PM

Spring / Summer Operating Hours: 7:00 AM - 8:00 PM
  • 7:00 AM - 4:00 PM
  • 9:00 AM - 6:00 PM
  • 11:00 AM - 8:00 PM

Hourly Rate Ranging: $25.00 - $27.00 - Overtime eligible.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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