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Global Security Operations Center Operator Jobs (NOW HIRING)

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

See yourself at Twilio Join the team as Twilio's next Operator, Global Security Operations Center (GSOC). About the job This position is needed to maintain a broad situational awareness over internal ...

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How much do global security operations center operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for global security operations center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Global Security Operations Center Operators, and how can they be addressed?

Global Security Operations Center (GSOC) Operators often encounter challenges such as managing high volumes of alerts, maintaining situational awareness across multiple regions, and responding effectively to evolving security threats. To address these challenges, operators need strong analytical skills, the ability to prioritize incidents, and effective communication with both internal teams and external partners. Regular training on new security technologies and protocols, along with clear escalation procedures, helps operators stay prepared and responsive in dynamic environments.

What is a Global Security Operations Center (GSOC) Operator?

A Global Security Operations Center (GSOC) Operator is a security professional responsible for monitoring, analyzing, and responding to security incidents and threats for an organization, often on a global scale. They use advanced surveillance systems, access control tools, and intelligence platforms to ensure the safety of people, assets, and information. GSOC Operators play a critical role in incident response, risk assessment, and communication during emergencies. Their work helps organizations proactively manage security risks and maintain business continuity.

What are the key skills and qualifications needed to thrive as a Global Security Operations Center Operator, and why are they important?

To thrive as a Global Security Operations Center (GSOC) Operator, you need strong situational awareness, analytical skills, and experience in security or law enforcement, often supported by a relevant degree or security certifications. Familiarity with security information management systems, surveillance technologies, and incident response platforms is typically required. Excellent communication, decision-making under pressure, and teamwork are critical soft skills in this role. These competencies are essential for quickly identifying, assessing, and responding to security threats to protect people, assets, and operations across global environments.

What is the difference between Global Security Operations Center Operator vs Security Analyst?

AspectGlobal Security Operations Center OperatorSecurity Analyst
CredentialsSecurity certifications (e.g., CompTIA Security+), relevant trainingSecurity certifications, analytical skills
Work EnvironmentSecurity operations center, monitoring security systemsOffice or remote, analyzing security data
Employer & IndustrySecurity firms, corporations, government agenciesIT firms, corporations, government agencies
Primary FocusMonitoring and responding to security incidents in real-timeAssessing security risks, analyzing threats, and developing security strategies

While both roles focus on security, the Global Security Operations Center Operator primarily monitors security systems and responds to incidents in real-time, whereas the Security Analyst analyzes security data to identify vulnerabilities and develop security policies. Both roles require relevant certifications and work in similar environments, but their core responsibilities differ in immediacy and strategic focus.

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Global Security Operations Center Operator jobs near you
Infographic showing various Global Security Operations Center Operator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.
Global Security Operations Center Operator - Commercial Property

Global Security Operations Center Operator - Commercial Property

Allied Universal

Manhattan, NY • On-site

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,511 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description

Global Security Operations Center Operator - Commercial Property
Job Locations US-NY-New York
Category (Portal Searching) Security Officer Level Workdays Available Monday - Friday Shifts Available Afternoon, Morning Business Unit AUS
Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Global Security Operations Center Operator to oversee a Commercial Property

    Position is: Full Time
  • Work Shifts Available: Morning, and Afternoon
  • Workdays Available: Monday - Friday
  • Pay Rate: $24.00 / hour

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company's employees

QUALIFICATIONS:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
  • Minimum of 2 years security experience
  • Comfortable using computer or tablet
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    *A valid driver's license will be required for driving positions only

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID
2026-1625639

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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