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Global Security Operations Center Operator Jobs (NOW HIRING)

Constellis

Security Operations Center Operator

Boston, MA · On-site

$28/hr

The Security Operations Center (SOC) Level 1 Operator is a CCTV, alarm monitoring, and dispatch specialist. The Level 1 Operator will monitor several screens observing cameras, monitor access control ...

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How much do global security operations center operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for global security operations center operator in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What is a Global Security Operations Center Operator?

A Global Security Operations Center (GSOC) Operator is a security professional responsible for monitoring, analyzing, and responding to security incidents and threats for an organization, often on a global scale. They use advanced surveillance systems, access control tools, and intelligence platforms to ensure the safety of people, assets, and information. GSOC Operators play a critical role in incident response, risk assessment, and communication during emergencies. Their work helps organizations proactively manage security risks and maintain business continuity.

What are the key skills and qualifications needed to thrive as a Global Security Operations Center Operator?

To thrive as a Global Security Operations Center (GSOC) Operator, you need strong situational awareness, analytical skills, and experience in security or law enforcement, often supported by a relevant degree or security certifications. Familiarity with security information management systems, surveillance technologies, and incident response platforms is typically required. Excellent communication, decision-making under pressure, and teamwork are critical soft skills in this role. These competencies are essential for quickly identifying, assessing, and responding to security threats to protect people, assets, and operations across global environments.

What are some common challenges faced by Global Security Operations Center Operators, and how can they be addressed?

Global Security Operations Center (GSOC) Operators often encounter challenges such as managing high volumes of alerts, maintaining situational awareness across multiple regions, and responding effectively to evolving security threats. To address these challenges, operators need strong analytical skills, the ability to prioritize incidents, and effective communication with both internal teams and external partners. Regular training on new security technologies and protocols, along with clear escalation procedures, helps operators stay prepared and responsive in dynamic environments.

What is the difference between Global Security Operations Center Operator vs Security Analyst?

AspectGlobal Security Operations Center OperatorSecurity Analyst
CredentialsSecurity certifications (e.g., CompTIA Security+), relevant trainingSecurity certifications, analytical skills
Work EnvironmentSecurity operations center, monitoring security systemsOffice or remote, analyzing security data
Employer & IndustrySecurity firms, corporations, government agenciesIT firms, corporations, government agencies
Primary FocusMonitoring and responding to security incidents in real-timeAssessing security risks, analyzing threats, and developing security strategies

While both roles focus on security, the Global Security Operations Center Operator primarily monitors security systems and responds to incidents in real-time, whereas the Security Analyst analyzes security data to identify vulnerabilities and develop security policies. Both roles require relevant certifications and work in similar environments, but their core responsibilities differ in immediacy and strategic focus.

How to become a global security operations center operator?

To become a global security operations center (SOC) operator, candidates typically need a high school diploma or equivalent, with many roles preferring or requiring a bachelor's degree in cybersecurity, information technology, or related fields. Relevant skills include knowledge of security tools, network protocols, and incident response, often supported by certifications such as CompTIA Security+ or Certified SOC Analyst (CSA). Experience with security monitoring, intrusion detection systems, and a strong understanding of cybersecurity principles are also important for entry into this role.
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Global Security Operations Center Operator jobs near you
Infographic showing various Global Security Operations Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Global Security Operations Center (GSOC) Shift Lead

Allied Universal

Austin, TX • On-site

$18 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,581 frontline employees who took The Breakroom Quiz

78th of 117 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Global Security Operations Center (GSOC) Shift Lead. The Global Security Operations Center (GSOC) Operator supports the Global Security Management and other business function leaders for a high-profile customer. This role executes the various core functions of the GSOC to include, but not limited to, incident recognition/escalation, emergency response, product security, and physical security. The Global Security Operations Center (GSOC) Operator acts as a partner working closely with teams across the security organization and the wider business to understand information requirements, deliver timely analysis, and present key insights to internal stakeholders.
RESPONSIBILITIES:
  • Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed
  • Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies
  • Update the GSOC Operator schedule; ensure coverage for all openings and callout; notify the Account Manager if there are any open posts that cannot be covered
  • Ensure all GSOC activities comply with local, national, and international laws and client regulations
  • Conduct regular audits and assessments to identify area of improvement
  • Ensure all training requirements are met for all operators; complete training checklists for new hires and when retraining operators
  • Assist in the development, implementation, and enforcement of Standard Operating Procedures (SOPs) for the GSOC to ensure consistent and effective operations; review and notify managers when changes need to be made to reflect new threats and organizational requirements
  • Oversee the daily monitoring of security systems and intelligence sources feeds; ensure all monitoring and analysis activities are conducted in compliance with client policies and regulations
  • Complete metrics for all Operators to ensure they are meeting standards set by the client
  • Troubleshoot issues with the security applications and work with the system team to resolve issues
  • Act as the primary point of contact for incident response, ensuring timely and effective resolution of security incidents
  • Coordinate with internal and external stakeholders including emergency services as necessary
  • Ensure all incidents are properly documented, analyzed and reported

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of two (2) years of technical writing experience
  • Minimum of two (2) years of verifiable security experience
  • Minimum of two (2) years of verifiable Global Security Operation Center experience
  • Minimum of two (2) years of experience using CCURE and other surveillance tools (e.g., Genetic)
  • Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Bachelor's Degree or higher in Emergency Management, Communications, Information Technology, Political Sciences, Criminal Justice, or related field of study
  • Technical writing skills
  • Teamwork, coaching, mentoring skills
  • Proficient Microsoft Office skills (i.e., Excel, Word)
  • Solid computer knowledge and skills, experience working with complex platforms
  • Ability to operate radio or telephone equipment and/or console monitors
  • Ability to communicate at an executive level, both written and orally, through superior communication skills
  • Ability to make decisions, multi-task, and operate within high demand situations, often under time constraints
  • Possess working knowledge of current global events and global geography/cultures
  • Ability to analyze and think critically, sometimes under ambiguous circumstances
  • Ability to follow written policy and procedures

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Military and/or law enforcement experience
  • College degree in Communications, Criminal Justice, or related field of study

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.C15802
Requisition ID
2026-1656799

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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