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$35K

$78.6K

$140.5K

How much do global security operations center supervisor jobs pay per year?

As of Jun 14, 2026, the average yearly pay for global security operations center supervisor in the United States is $78,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is the difference between Global Security Operations Center Supervisor vs Security Analyst?

AspectGlobal Security Operations Center SupervisorSecurity Analyst
CertificationsSecurity+, CISSP, or equivalentSecurity+, CEH, or equivalent
Work EnvironmentSecurity operations center, monitoring security systemsAnalyzing security data, assessing threats
Employer & Industry UsageCorporate, government, or military security teamsIT departments, cybersecurity firms
Search & Comparison IntentUnderstanding supervisory roles in security operationsUnderstanding analyst responsibilities in security

The Global Security Operations Center Supervisor oversees security teams and monitors security systems, focusing on incident response and team management. In contrast, a Security Analyst primarily analyzes security data, identifies threats, and recommends security measures. While both roles require security certifications and work within security environments, the supervisor has a broader leadership role, whereas the analyst focuses on technical threat analysis.

What are the key skills and qualifications needed to thrive as a Global Security Operations Center Supervisor, and why are they important?

To thrive as a Global Security Operations Center Supervisor, you need strong knowledge of security protocols, incident response, and risk management, often backed by a degree in criminal justice, security management, or a related field. Familiarity with security information and event management (SIEM) systems, surveillance tools, and relevant certifications such as CPP or CISSP is common. Strong leadership, decision-making, and communication skills help you effectively manage teams and coordinate responses to security incidents. These skills are crucial to ensure the protection of assets, personnel, and information in complex, dynamic global environments.

What is a Global Security Operations Center (GSOC) Supervisor?

A Global Security Operations Center (GSOC) Supervisor is responsible for overseeing the daily operations of a security center that monitors and responds to threats globally. They manage a team of security analysts and operators, ensure adherence to protocols, and coordinate responses to incidents such as emergencies, cyber threats, and physical security breaches. The GSOC Supervisor also analyzes security data, prepares reports, and works closely with other departments to maintain the safety and security of the organization's assets and personnel. This role requires strong leadership, communication skills, and experience in security operations.

What are the main challenges a Global Security Operations Center Supervisor faces in managing a 24/7 team?

A Global Security Operations Center (GSOC) Supervisor often navigates challenges such as coordinating across multiple time zones, ensuring consistent communication, and maintaining high alertness among team members during overnight or weekend shifts. Additionally, supervisors must quickly adapt to rapidly evolving security threats and ensure the team follows clear protocols under pressure. Effective delegation, ongoing training, and fostering a collaborative environment are crucial for overcoming these challenges while maintaining the security and integrity of the organization.
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Global Security Operations Center Supervisor

Global Security Operations Center Supervisor

Allied Universal

Eden Prairie, MN • On-site

$30.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,403 frontline employees who took The Breakroom Quiz

66th of 101 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Pay Rate: $30.50 / Hour paid WEEKLY with benefits including medical, dental, vision, 401k, and life insurance.
Minimum 2 year or more of Security experience required
Supervisory or Management experience required
Allied Universal is the world's largest private security company with over 800,000 employees! Allied Universal offers unmatched career growth opportunities in the security industry
Allied Universal® is hiring a Global Security Operations Center (GSOC) Supervisor. The Global Security Operations Center (GSOC) Supervisor maintains full accountability for the GSOC and its personnel, systems, and procedures to ensure effective and timely response to alarms, calls of distress, incidents, and other activities.
RESPONSIBILITIES:
  • Serve as the liaison between the GSOC, Contract Security Management, and Global Security Management
  • Develop and direct the functions, processes, and operations of the GSOC and ensures policies, procedures, and objectives align with client goals
  • Perform analysis, planning, and provide direction to ensure that the GSOC is delivering maximum value to the business
  • Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the GSOC
  • Develop GSOC functionality and assist in identifying new technologies and upgrades for existing systems
  • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems
  • Motivates, coaches, and provides leadership to the GSOC staff to develop direct reports
  • Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc.
  • Provides feedback to both client and contract security management to mitigate failures and improve performance
  • Serve as a point of escalation for any inter-company customer service issues related to the GSOC operations
  • Perform on-call duty (includes after-hours, weekends, holidays) to take appropriate action on staff questions and issues
  • Develop and monitor intelligence sources to identify potential threats or incidents which may target the client
  • Develop and monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
  • Perform supervisory/managerial responsibilities
  • Ensure adequate/skilled staffing; select employees
  • Establish performance goals and priorities and perform performance appraisals
  • Create and deliver security presentations, reports, and participate in required meetings
  • Perform other duties as assigned by the Contract Security Account Manager or Global Security Management

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Minimum of two (2) years of supervisory/management experience
  • Minimum of one (1) year of working in a Security Operations Center or closely related operation
  • Work history to include each the following:
    • Ability to prioritize workload based on urgency; able to delegate tasks and communicate to a range of audiences
    • Demonstrated analytic and critical thinking skills
    • Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications
    • Demonstration of strong computer skills
  • Excellent oral and written communication skills
  • Excellent analytical and problem-solving skills
  • Superior customer service skills
  • Ability to coach, mentor, and motivate direct reports
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Attention to detail
  • Proficient computer skills to include Microsoft Office (Word, Excel, PowerPoint) and ability to quickly learn multiple computer software programs
  • Ability to research, investigate, and compile information
  • Planning and organizing skills
  • Ability to mediate conflict with tact, diplomacy
  • Ability to critically think and conduct analyses in a dynamic environment; able to adapt to changing priorities

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Prior experience supervising or managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related call center environment
  • Military experience
  • College degree in management, criminal justice, or related field of study

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401 (k) or Supplemental Income Plan
  • Eight paid holidays annually, five sick days, and four personal day
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1587377

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About Allied Universal

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Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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