Call Center Representative Sales BDC

Davis Chevrolet located in Houston, TX is looking for a Business Development Center Representative (BDC) to join our successful team. We are looking for individuals with BDC or Equivalent Call Center Experience and the drive to succeed.

We are a family owned dealership that has been in business since 1959, with a fantastic reputation for customer service!! We offer competitive compensation and have great benefits that include medical, vision, dental, and 401(k).

Business Development Center Representatives (BDC) Responsibilities:

• Address incoming sales calls
• Email, text, and call customers with information pertaining to their vehicle purchase
• Keep up-to-date notes in the CRM
• Address customer concerns- Understand and maintain product knowledge
• Assist customers with the purchase of a new vehicle
• Complete daily work activities
• Maintain Customer Satisfaction
• Other duties assigned

Business Development Center Representatives (BDC) Requirements :

• Previous call center experience is strongly encouraged
• Bilingual a plus!!!

• Professional appearance
• Extent communication skills
• Team oriented
• Basic computer skills
• Team Velocity experience preferred

Business Development Center Representatives (BDC) Compensation:

This is a full time position and we offer competitive compensation.

Job Type: Full-time

Salary: $26,960.00 - $55,450.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift (9AM-6PM)
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)