Bilingual Case Aide for School Based Early Support Program

JOB TITLE: Bilingual Case Aide, School-Based Early Support Program

DEPARTMENT: Family Counseling

EXEMPTION: Non-Exempt

REPORTS TO: Supervisor, School-Based Early Support Program

SUPERVISES: N/A

PURPOSE OF THE POSITION: This is an excellent position for someone who wants to develop their career in social work or counseling while working with families and schools. The School-Based Early Support Program is a new preventive services model that enhances school-based partnerships in Sunset Park, Brooklyn. The Case Aide connects families to concrete services and provides administrative support to the program team.

I. SPECIFIC RESPONSIBILITIES include but are not limited to

• Responsible for supporting families with concrete needs as part of a team approach to helping families across four schools in Sunset Park
• Provide direct advocacy and support to families by accompanying them to access services in the community
• Complete varied administrative tasks to support the program, which may include case file maintenance, client record requests, fiscal reconciliations, data entry, purchasing, assistance with special projects
• Assist with the facilitation of groups and workshops
• Opportunity to learn and facilitate Families and School Together (FAST), an evidence-based multiple-family group co-led by program, school, and caregivers
• Participate in outreach and engagement activities in the schools to develop relationships with families and school staff
• Collaborate with school staff, program staff, and other CFL school-based staff (CFL afterschool and Neighborhood Center programs) to meet the needs of families
• Visit families in their homes
• Provide interpretation as needed
• Provide childcare for parent groups and events as needed
• Assist with the coordination of school-based events
• Complete required documentation and data entry for client contacts
• Attend supervision, staff meetings and trainings, and meetings within partner schools
• Build relationships with community-based service providers
• Collaborate with all CFL programs to ensure an integrated approach to serving families

II. QUALIFICATIONS

• High School diploma or equivalent with extensive experience working with families; OR
• BA/BS/BSW with relevant experience
• Bilingual in Spanish or Mandarin required
• Experience collaborating with schools preferred
• Excellent organization, communication, and writing skills
• Proficiency with Microsoft Office tools
• Ability to work evenings as needed to serve working families
• Flexibility to work occasional weekend days to attend community events
  

III. RELATIONSHIP WITH OTHERS

• Build and maintain close, daily interactions with co-workers, supervisors, school staff, and families
• Effectively communicate with agency staff, school staff, key stakeholders, and families
• Excellent engagement skills, meeting families where they are at and forging mutual respect
• Experience or interest in learning social group work
• Have a strong sensitivity to cultural differences present among staff and clients within our organization
• Possess a strong belief in people’s ability to grow and change

IV. WORKING CONDITIONS

• Work is primarily in school and office settings in shared spaces
• A moderate amount of time is spent at a desk using a computer
• Attendance at various meetings at schools, the agency, and in the community
• Regular travel among four schools located in the school district
• Regular travel in Brooklyn, New York to conduct home visits
• Some evening and occasional weekend work is required
• Fast-paced, high-energy, and highly collaborative environment

V. SCOPE OF RESPONSIBILITY:

The Case Aide provides concrete services to families and administrative support to the program in the context of the school community. The Case Aide’s role requires flexibility to perform varied tasks to support the program as needed. They are essential to developing effective school partnerships through intentional engagement strategies and supporting events and activities within the schools. They are ambassadors for CFL, interacting at all times with a tone of respect and kindness, generosity and solution-focused problem-solving.

BENEFITS

• Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan
• Up to four weeks of paid vacation
• Individual supervision and ongoing professional development opportunities

This is a Full-time non-exempt position at 35 hours per week.