Generator Service Technician

This position will perform preventative maintenance service, troubleshooting, service, repairs and emergency service on stand-by generators. This includes the ability to troubleshoot and replace batteries, chargers, belts, hoses, filters, radiators, spark plugs and various electronic controls.

• Perform repairs and services on all makes and models of generator sets specializing in Generac products
• Inspections, repairs, services and start-up new equipment
• Troubleshooting equipment and servicing generator components including alternators, wiring harnesses, safety devices, shutdown and automatic transfer switches
• Apply proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
• Identify the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
• Communicate all information to customers in an accurate, factual manner
• Deliver exceptional customer service to internal and external customers
• Ensure work scope has been performed and unit is operational
• Write clear and concise service reports
• Must have the ability to operate in a constant state of alertness, and safe manner
• Must be able to travel, in company service vehicle, throughout the local counties
• Must be able to be on-call for emergency services
• Responsible for vehicle safety maintenance
• Maintain assigned vehicle inventory

• Graduation from a Technical school is desired to include generators, propane, power gen, electric power, relay or substation technology, etc.
• Must have 5+ years’ experience in the repair and maintenance of generator systems; from 8kW to 150 kW preferred; or equivalent combination of education and experience
• Must have the ability to perform high quality work in a timely and efficient manner
• Good communication skills, enthusiastic attitude, and great customer service skills are a must
• Must have satisfactory driving record with the ability to obtain a DOT medical certification.
• Must be able to respond to emergency service calls as needed
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Mechanical aptitude required

Any offer of employment is contingent upon the successful completion of a background investigation. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.