Assistant Dispatcher

Job Title: Assistant Dispatcher                             

Department: Rental

Reports to: Sales Manager

Benefits

• Compensation: $27 an hour
• 401(k) matching and profit sharing
• Dental insurance
• Heath savings account
• Health insurance
• Paid time off
• Vision insurance

Summary

The Rental Dispatcher directs the rental department operations. Ensures increasing levels of customer and employee satisfaction while improving efficiency of manpower, materials and machines.

Essential Functions:

1. Take rental calls and assist walk-in customers.
2. Ensure all rental paperwork is filled out properly, photos have been taken, and rental agreement signed by the customer before equipment has left the yard.
3. Assist with equipment coordination and yard organization.
4. Assist with arranging and tracking shipping of equipment & freight (as needed).
5. Assist with processing DMV paperwork for rental fleet (as needed)
6. Assist with inventory management for all attachments in yard.
7. Assist with directing Rental Tech and Yardman their day-to-day tasks.
8. Complete all receiving paperwork on new equipment unless it requires specific training or tools within 24 hours.
9. Complete equipment check-ins, photos, and preliminary damage inspection upon equipment return, and complete paperwork no later than 24 hours of return.
10. Notify Supervisor of any found damage on returned rental equipment.
11. Assist with filling out Work Order requests for new equipment received.
12. Work with salesman on: Equipment availability, Freight quotes, and Shipping to customers
13. Assist with completing year-end inventory count.
14. Other duties as assigned.

Core Competencies

1. Communication Proficiency
2. Problem Solving/Analysis
3. Project Management
4. Strategic Thinking

Education and Experience

1. High School Diploma with seven years’ management experience. OR
2. Bachelor’s Degree with three years’ management experience.

Physical Requirements

This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. This position will require walking, standing, bending and occasionally lifting up to 50lbs.

Job Type: Full Time, Non-Exempt

Schedule:

• 8-hour shift
• Monday to Friday
• Occasional Saturday

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.