Full-Time Member Service Representative - PAT - Virtual Teller
- $18 to $21 Hourly
- Retirement
- Full-Time
American Heritage Credit Union, a $4.8+ billion Credit Union has immediate openings available in our Contact Center for Full-Time PAT Member Service Representatives! This is a virtual representative position at our main campus in Northeast Philadelphia.
This position performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing via the Personal-interactive teller unit.
Responsibilities Include:
- Serve membership by providing service and information in a pleasant, efficient manner via the PTM/ITM (Personal Teller Machine Interactive Teller Machine)
- Identifies cross-sell opportunities and cross-sells services to members.
- Perform routine member transactions, including but not limited to cash/check deposits, withdrawals, and transfers.
- Perform account review.
- Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service using the ACS system in order to meet the expectations/ financial needs of the member.
Qualifications:
- Must have prior Cash Handling, Customer Service experience required.
- Previous Credit Union/Banking experience a plus.
- Must be flexible and available to work Contact Center hours of operation:
- Monday- Friday - 7:55 a.m. to 7:05 p.m. & Saturday 8:55 a.m. to 3:05 p.m.
- Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union.
We offer a competitive salary, an outstanding benefits package, including a 401(k) with a generous company match and a friendly, progressive & environmentally friendly work environment.
Address
American Heritage Credit Union
Philadelphia, PAIndustry
Finance and Insurance
Posted date
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.