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Credit Balance Representative Jobs (NOW HIRING)

Harris

$25/hr

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Harris

$25/hr

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The ...

Infinx Healthcare

Credit Balance Specialist

CRCR (Certified Revenue Cycle Representative) or equivalent certification preferred * Proven track record resolving complex credit balance issues and payment discrepancies * Comprehensive knowledge ...

WVU Medicine

Credit Balance Specialist-PB

Responsible for resolution of credit balances and refunds. MINIMUM QUALIFICATIONS : EDUCATION ... The physical demands described here are representative of those that must be met by an employee to ...

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How much do credit balance representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for credit balance representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

Do credit analysts make a lot of money?

Credit analysts typically earn a median annual salary that varies by experience and location, with entry-level positions starting lower and experienced analysts earning higher wages. The role often requires strong analytical skills and knowledge of financial software, and salaries can increase with certifications such as the CFA or CPA. Overall, credit analyst salaries are competitive within the finance industry but generally are not among the highest-paying roles.

What does a credit balance specialist do?

A credit balance specialist is responsible for reviewing and resolving accounts with overpaid or incorrect balances, ensuring accurate billing and refunds. They often use accounting software and communicate with customers or internal teams to correct discrepancies and maintain financial accuracy.

How much do credit representatives make in the US?

Credit Balance Representatives in the US typically earn an average salary ranging from $35,000 to $50,000 per year, depending on experience, location, and employer. Some roles may include bonuses or commissions, and strong communication skills are often required for success in this position.

What is a credit balance representative job description?

A credit balance representative is responsible for identifying and resolving customer account discrepancies related to overpayments or credit balances. They review account data, communicate with customers and internal teams, and ensure accurate account adjustments using billing systems. Strong attention to detail and knowledge of accounting or billing software are essential for this role.

What does a Credit Balance Representative do?

A Credit Balance Representative is responsible for identifying, analyzing, and resolving credit balances on customer accounts, typically within healthcare or financial organizations. Their main duties include reviewing account records, processing refunds or adjustments, and ensuring compliance with company policies and industry regulations. They work closely with billing teams, insurance companies, and sometimes patients or clients to resolve discrepancies and maintain accurate account records.

What are the key skills and qualifications needed to thrive as a Credit Balance Representative, and why are they important?

To thrive as a Credit Balance Representative, you need strong analytical skills, attention to detail, and a background in finance or healthcare billing, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR), and Microsoft Excel is typically required. Exceptional organizational skills, clear communication, and problem-solving abilities help you excel in resolving account discrepancies and collaborating with team members. These competencies ensure accurate account reconciliation, timely refunds, and compliance with regulations, which are critical for maintaining financial integrity and customer satisfaction.

How does a Credit Balance Representative typically collaborate with other departments to resolve account discrepancies?

As a Credit Balance Representative, you will regularly coordinate with billing, customer service, and accounts receivable teams to investigate and resolve account discrepancies. Collaboration often involves communicating with colleagues to verify payment records, clarify adjustments, and ensure that patient or client accounts are accurately updated. Effective teamwork is essential for timely resolution of credit balances and for maintaining compliance with organizational policies and industry regulations. This cross-departmental interaction not only fosters problem-solving skills but also provides valuable exposure to various aspects of the revenue cycle process.
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Infographic showing various Credit Balance Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.
Credit Balance Representative

Credit Balance Representative

Westerkamp Group LLC

Birmingham, AL • On-site

$15.03 - $22.55/hr

Full-time

Posted 2 days ago

Job description

Westerkamp Group, LLC is an expanding company specializing in Revenue Cycle Management services in the health care industry. We are currently seeking a Professional Billing Credit Balance Representative. This is a remote position, but please note the applicants must be located in Texas, Tennessee, Georgia, Kentucky, Louisiana, and Alabama.

Job Summary:

The experienced professional billing credit balance representative will work as a member of our business office to support efficient research and proper resolution of credit balances on professional billing accounts.

Primary Duties and Responsibilities:

  • Responsible for analyzing credit balances to determine the cause of the credit balances, facilitate account resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system.
  • Utilize software applications, payer websites and document management systems to collect supporting documentation as required for each credit balance account. Adhere to existing standard policy and procedure while working each credit balance.
  • Process and post payments, refunds and adjustments with the goal of accuracy and customer satisfaction.
  • Monitor and report to management any trends identified and document cash posting/credit balance/refunding issues. Maintain on-going credit balance status and financial reporting.
  • Support the development of credit balance reports as required by governmental payers.
  • Work with insurance companies and follow billing guidelines to determine who is the correct owner of a credit balance.

Qualifications:

  • Medical insurance experience
  • Attention to detail
  • Data Entry skills
  • Must be able to read and interpret EOB's
  • Flexibility
  • Teamwork
  • Telephone communication proficiency
  • Ability to work in multiple computer systems
  • HIPAA and Confidentiality knowledge

Westerkamp Group, LLC provides competitive salary and benefits compensation. Westerkamp Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In addition to compliance with federal EEO statutes, Westerkamp Group, LLC complies with applicable state and local laws governing nondiscrimination.

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