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Credit Balance Coordinator Jobs (NOW HIRING)

Collaborate on complex issues with the Credit Balance Resolution Coordinator and related teams. * Analyze and review payment variances and adjustment activities. * Monitor trends and propose process ...

ESSENTIAL FUNCTIONS • Review credit balance reports for potential refunds to insurance companies ... Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier ...

... credit balance work queues, correspondence, or incoming calls/emails. The credit resolution ... The incumbent will need to be able to interpret EOB's and R/A's and comprehend coordination of ...

Refund Coordinator PBO

Bala Cynwyd, PA · On-site

$18.75 - $24.25/hr

The Refund Coordinator monitors insurance and patient credit balances for over 200 Penn Primary Care and Penn Specialty Care practices. The coordinator produces and distributes department work queue ...

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Credit Balance Coordinator information

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$15

$24

$35

How much do credit balance coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for credit balance coordinator in the United States is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.20 per hour, depending on experience, location, and employer.

What is a credit balance coordinator?

A Credit Balance Coordinator is a professional responsible for managing and resolving credit balances on customer or patient accounts, often within healthcare or financial organizations. Their duties typically include identifying overpayments, processing refunds, reallocating funds, and ensuring compliance with relevant regulations. They work closely with billing, accounting, and customer service teams to maintain accurate account records and address discrepancies promptly. This role helps organizations prevent financial losses, improve customer satisfaction, and maintain regulatory compliance.

What are the key skills and qualifications needed to thrive as a credit balance coordinator?

To thrive as a Credit Balance Coordinator, you need strong analytical abilities, attention to detail, and a solid understanding of medical billing or accounting principles, often supported by an associate's degree or relevant experience. Familiarity with healthcare billing software, electronic remittance systems, and Microsoft Excel is typically required. Excellent organizational skills, problem-solving abilities, and effective communication make someone stand out in this position. These skills ensure accurate resolution of credit balances, prevent financial discrepancies, and maintain compliance with healthcare regulations.

What are the most common challenges faced by credit balance coordinators, and how can they be managed effectively?

Credit Balance Coordinators often encounter challenges such as resolving complex patient or insurance account discrepancies, managing high-volume workloads, and ensuring compliance with regulatory guidelines. To manage these effectively, it's important to maintain strong attention to detail, develop efficient organizational systems, and communicate proactively with billing teams and external payers. Collaboration with colleagues and ongoing training on updated billing practices can also help streamline the process and reduce errors.

What is the difference between Credit Balance Coordinator vs Accounts Receivable Clerk?

AspectCredit Balance CoordinatorAccounts Receivable Clerk
Primary RoleManage and resolve credit balance discrepancies, ensure accurate account adjustmentsProcess customer payments, invoice management, and monitor outstanding receivables
CredentialsTypically requires high school diploma or equivalent; some roles prefer accounting certificationsHigh school diploma or equivalent; basic accounting knowledge often preferred
Work EnvironmentOffice setting, finance or healthcare industriesOffice environment, finance, healthcare, or retail sectors
Common UsageUsed in industries with complex billing and credit managementCommon in organizations handling large volumes of customer transactions

The Credit Balance Coordinator focuses on resolving credit discrepancies and ensuring account accuracy, while the Accounts Receivable Clerk handles invoicing and payment processing. Both roles require basic accounting skills and are vital in financial operations, but they differ in specific responsibilities and focus areas.

What cities are hiring for Credit Balance Coordinator jobs?

Cities with the most Credit Balance Coordinator job openings:

What states have the most Credit Balance Coordinator jobs?

States with the most job openings for Credit Balance Coordinator jobs include:

What are popular job titles related to Credit Balance Coordinator jobs?

For Credit Balance Coordinator jobs, the most frequently searched job titles are:

Credit Balance Specialist

Lawrenceville, NJ • On-site

Medix
Recruiting and Staffing Services • 1 - 5K employees

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago


Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Credit Balance Specialist responsible for researching and resolving credit balances for hospital and professional billing accounts. This role plays a vital part in ensuring accurate account resolution while maintaining compliance with payer and organizational guidelines.
Key Responsibilities
  • Research and resolve credit balances for various payer types including government, commercial, and third-party payers.
  • Investigate account activity utilizing billing systems and other documentation.
  • Process billing adjustments, refunds, and retractions as needed for accurate resolution.
  • Document resolutions and communicate findings internally.
  • Collaborate on complex issues with the Credit Balance Resolution Coordinator and related teams.
  • Analyze and review payment variances and adjustment activities.
  • Monitor trends and propose process improvements.
  • Participate in larger credit balance projects.
  • Perform other duties as assigned.

Qualifications
  • High school diploma or equivalent required.

Experience
  • At least one year of experience in accounting, finance, or healthcare revenue cycle operations.
  • Prior experience with cash posting, credit balances, or related research.
  • Knowledge of healthcare revenue cycle processes such as claim submission and payment posting.

Skills
  • Experience with Microsoft Excel.
  • Proficiency in billing systems such as Epic, Athena, or Cerner.
  • Strong research and analytical skills.
  • Ability to work independently and manage deadlines effectively.
  • Attention to detail and excellent problem-solving abilities.
  • Strong written and verbal communication skills.
  • Capable of following directions and collaborating with team members.

Additional Requirements
  • Full-time position, Monday through Friday with an 8-hour workday.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers various health plans including Major Medical and Fixed Indemnity Plans).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US