Credit Balance Coordinator Jobs (NOW HIRING)

We're hiring for a Credit Coordinator!

Job Description:

The Credit Coordinator oversees a portfolio of business-to-business customer accounts, driving timely collection of outstanding balances, reducing delinquent receivables, and protecting the organization’s legal collection rights. This role combines analytical credit work, customer-facing collections activity, and close collaboration with internal teams to resolve complex account issues, support sales, and strengthen long-term client relationships.

Responsibilities:

• Oversee an assigned portfolio of customer accounts and ensure timely collection of outstanding balances while reducing delinquent receivables.
• Use collection management systems, ERP tools, and reporting platforms to monitor account activity, identify risk, and prioritize collection efforts.
• Evaluate customer payment situations and authorize repayment arrangements within established guidelines and credit policies.
• Review, prepare, and process lien waivers while closely monitoring filing deadlines to preserve legal collection rights.
• Maintain compliance with applicable lien, bond, and credit regulations across assigned territories and industry segments.
• Investigate and resolve payment discrepancies, including short payments, unapplied cash, misapplied payments, and account reconciliations.
• Partner with branch personnel, sales teams, and other internal stakeholders to address customer concerns and resolve disputed invoices.
• Recommend appropriate collection strategies and coordinate account placement with third-party collection agencies when necessary.
• Maintain accurate records of customer sales tax exemption certificates and related supporting documentation.
• Provide regular updates to stakeholders regarding collection activity, account status, aging trends, and credit-related risks.
• Participate in customer meetings or site visits as needed to support account resolution efforts and strengthen business relationships.
• Complete assigned responsibilities within established turnaround times and service-level expectations.
• Contribute to departmental goals by identifying process improvement opportunities and supporting a collaborative team environment.
• Review credit limits and approvals and help manage accounts from start to finish, including setup, monitoring, and ongoing maintenance.
• Apply knowledge of lien laws and related documentation to ensure proper handling of accounts in construction and related industries.

Qualifications:

• 3+ years of experience in credit, collections and accounts receivable
• Previous experience within B2B accounts receivable duties
• Must have experience with liens
• Experience with ERP systems
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.

Job Type & Location

This is a Contract to Hire position based out of Garden Grove, CA.

The pay range for this position is $24.04 - $33.65/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Garden Grove,CA.

This position is anticipated to close on Sep 10, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.