ZipRecruiter

Log In

1

Credit Balance Representative Jobs (NOW HIRING)

Impact Advisors

... credit balance resolution, refund processing, payment posting support, and reconciliation ... The AR Supervisor manages between 10-15 AR representatives across both the US and nearshore ...

previous pagenext page

Showing results 21-40

All JobsFinance And Insurance JobsCredit JobsCredit Specialist JobsCredit Balance Representative Jobs

Credit Balance Representative information

See salary details

$14

$22

$30

How much do credit balance representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for credit balance representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What does a credit balance representative do?

A Credit Balance Representative is responsible for identifying, analyzing, and resolving credit balances on customer accounts, typically within healthcare or financial organizations. Their main duties include reviewing account records, processing refunds or adjustments, and ensuring compliance with company policies and industry regulations. They work closely with billing teams, insurance companies, and sometimes patients or clients to resolve discrepancies and maintain accurate account records.

How does a credit balance representative typically collaborate with other departments to resolve account discrepancies?

As a Credit Balance Representative, you will regularly coordinate with billing, customer service, and accounts receivable teams to investigate and resolve account discrepancies. Collaboration often involves communicating with colleagues to verify payment records, clarify adjustments, and ensure that patient or client accounts are accurately updated. Effective teamwork is essential for timely resolution of credit balances and for maintaining compliance with organizational policies and industry regulations. This cross-departmental interaction not only fosters problem-solving skills but also provides valuable exposure to various aspects of the revenue cycle process.

What are the key skills and qualifications needed to thrive as a credit balance representative, and why are they important?

To thrive as a Credit Balance Representative, you need strong analytical skills, attention to detail, and a background in finance or healthcare billing, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR), and Microsoft Excel is typically required. Exceptional organizational skills, clear communication, and problem-solving abilities help you excel in resolving account discrepancies and collaborating with team members. These competencies ensure accurate account reconciliation, timely refunds, and compliance with regulations, which are critical for maintaining financial integrity and customer satisfaction.
More about Credit Balance Representative jobs

What are popular job titles related to Credit Balance Representative jobs?

For Credit Balance Representative jobs, the most frequently searched job titles are:

Credit Balance Representative jobs near you
Infographic showing various Credit Balance Representative job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 80% In-person, 5% Hybrid, and 15% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

PFS Correspondence Credit Balance Rep | Full Time, Days, 100% Onsite

Birmingham, AL • On-site

Guidehouse
Business Management Consulting • 10K+ employees
Learn more about Guidehouseexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Guidehouse rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

35th of 72 rated business consultants

Job description

Job Family:
Patient Account Representative
Travel Required:
None
Clearance Required:
None
What You Will Do:
Under general supervision and according to established policies and procedures, performs a variety of duties related to processing of overpayments made to UAB Hospital/PFS. Such duties may include, but are not limited to:
  • Processes returned refunds
  • Routes insurance payer requests for processing
  • Assists team with prepping/mailing of overpayments
  • Communicates issues to management timely
  • Performs other duties as assigned by direct supervisors

What You Will Need:
  • High school diploma or equivalent
  • 0-2 years of prior relevant experience

What Would Be Nice to Have:
  • Two years of related experience and general knowledge of payor-specific or medical specialty billing.
  • Knowledge of CPT and ICD-9 and ICD-10 coding.
  • Good written and verbal communication skills.
  • Basic computer skills.

#IndeedSponsored
#LI-DNI
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

What Guidehouse employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply