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Credit Balance Representative Jobs (NOW HIRING)

MNCP Staffing

Credit Representative

Davenport, IA · On-site

Job Summary We are seeking a detail-oriented and analytical Credit Representative to support the ... Notify and follow up with customers on final bills, payment arrangements, and balance transfers.

Ventra Health, Inc.

Supervisor, Credits

Manages credit balance inventory to ensure credit balances and refund requests are resolved within ... to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and ...

Intellipro Group

Credit Representative

Davenport, IA · On-site

$21/hr

Credit Representative Duration: Sep 14, 2026 - Mar 14, 2027 with possible extension Office ... Notify and follow up with customers on final bills, payment arrangements, and balance transfers.

Oneida Health

$18 - $22.86/hr

Communicate effectively with patients, insurance representatives, and other stakeholders regarding refund status and inquiries. 17. Maintain detailed records of refund transactions, credit balance ...

Oneida Health

BILLER & COLLECTOR SPECIALIST

Canastota, NY · On-site

$18 - $22.86/hr

Communicate effectively with patients, insurance representatives, and other stakeholders regarding refund status and inquiries. 17. Maintain detailed records of refund transactions, credit balance ...

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Credit Balance Representative information

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$14

$22

$30

How much do credit balance representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for credit balance representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What does a credit balance representative do?

A Credit Balance Representative is responsible for identifying, analyzing, and resolving credit balances on customer accounts, typically within healthcare or financial organizations. Their main duties include reviewing account records, processing refunds or adjustments, and ensuring compliance with company policies and industry regulations. They work closely with billing teams, insurance companies, and sometimes patients or clients to resolve discrepancies and maintain accurate account records.

How does a credit balance representative typically collaborate with other departments to resolve account discrepancies?

As a Credit Balance Representative, you will regularly coordinate with billing, customer service, and accounts receivable teams to investigate and resolve account discrepancies. Collaboration often involves communicating with colleagues to verify payment records, clarify adjustments, and ensure that patient or client accounts are accurately updated. Effective teamwork is essential for timely resolution of credit balances and for maintaining compliance with organizational policies and industry regulations. This cross-departmental interaction not only fosters problem-solving skills but also provides valuable exposure to various aspects of the revenue cycle process.

What are the key skills and qualifications needed to thrive as a credit balance representative, and why are they important?

To thrive as a Credit Balance Representative, you need strong analytical skills, attention to detail, and a background in finance or healthcare billing, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR), and Microsoft Excel is typically required. Exceptional organizational skills, clear communication, and problem-solving abilities help you excel in resolving account discrepancies and collaborating with team members. These competencies ensure accurate account reconciliation, timely refunds, and compliance with regulations, which are critical for maintaining financial integrity and customer satisfaction.
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Credit Balance Representative jobs near you
Infographic showing various Credit Balance Representative job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 80% In-person, 5% Hybrid, and 15% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Process Accounting - Representative I

Las Vegas, NV • On-site

Credit One Bank
Finance and Insurance • 501 - 1,000 employees
Learn more about Credit One Bankexternal

Full-time

Posted 13 days ago

Job description

Description

Position Summary

The Process Accounting Representative I processes adjustments, transactions, or payments timely and accurately to credit card account holders. The individual uses established criteria and exercises reasonable judgment in processing transactions.   

 
Summary of Essential Job Functions
  • Process in-house payments, maintaining accurate and complete records.
  • Transmit in-house payments to Remitco for posting.
  • Make recommendations on any matters affecting productivity, efficiency, service or problem resolution.
  • Research, resolve, and track a variety of back office requests from various sources, which may include credit balance refunds or transaction processing.
  • Review and validate customer activity.
  • Data entry, daily balancing of transactions, and quality validation.
  • Ensure daily functions are completed accurately and within established deadlines.
  • Perform exceptions research and processing of transactions or payments timely and accurately to credit card customers.
  • Initiate necessary actions to safeguard the Bank’s assets through reasonable judgment when performing duties.
  • Perform other duties as assigned.
 
Position Requirements
  • Minimum of 2+ years of payment exception experience in a financial institution with work history in check processing within the past 5 years.
  • Preference is given to those individuals with prior experience working on the Fedline or in a back office environment.
  • Experience in posting adjustments to card member accounts via online and batch processing in the First Data System (3270) is a plus.
  • Excellent problem-solving and resolution abilities.
  • Strong PC skills in Windows to include Microsoft Excel and Word.
  • Must possess good written and verbal communication skills.
  • Ability to work well with minimal supervision.
  • 10-key by touch and 40 wpm typing skills required.
 

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees. 

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