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Credit Balance Representative Jobs (NOW HIRING)

... credit balance is noted, amount of overpayment, reason for overpayment and provide patient accounting representative a copy of Remittance Advice if insurance/patient overpayment and/or self-pay ...

The Credit Representative plays a crucial role in managing and maintaining the financial ... Ultimately, this position contributes to the company's financial health by balancing customer ...

$19.29 - $25.61/hr

Recognizing true overpayments from false credits * Researching claim cycle * Understanding Coordination of Benefits * Understanding EOB * Understanding Medical Terminology * Payment Handling

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Credit Balance Representative information

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$14

$22

$30

How much do credit balance representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for credit balance representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

Do credit analysts make a lot of money?

Credit analysts typically earn a median annual salary that varies by experience and location, with entry-level positions starting lower and experienced analysts earning higher wages. The role often requires strong analytical skills and knowledge of financial software, and salaries can increase with certifications such as the CFA or CPA. Overall, credit analyst salaries are competitive within the finance industry but generally are not among the highest-paying roles.

What does a credit balance specialist do?

A credit balance specialist is responsible for reviewing and resolving accounts with overpaid or incorrect balances, ensuring accurate billing and refunds. They often use accounting software and communicate with customers or internal teams to correct discrepancies and maintain financial accuracy.

How much do credit representatives make in the US?

Credit Balance Representatives in the US typically earn an average salary ranging from $35,000 to $50,000 per year, depending on experience, location, and employer. Some roles may include bonuses or commissions, and strong communication skills are often required for success in this position.

What is a credit balance representative job description?

A credit balance representative is responsible for identifying and resolving customer account discrepancies related to overpayments or credit balances. They review account data, communicate with customers and internal teams, and ensure accurate account adjustments using billing systems. Strong attention to detail and knowledge of accounting or billing software are essential for this role.

What does a Credit Balance Representative do?

A Credit Balance Representative is responsible for identifying, analyzing, and resolving credit balances on customer accounts, typically within healthcare or financial organizations. Their main duties include reviewing account records, processing refunds or adjustments, and ensuring compliance with company policies and industry regulations. They work closely with billing teams, insurance companies, and sometimes patients or clients to resolve discrepancies and maintain accurate account records.

What are the key skills and qualifications needed to thrive as a Credit Balance Representative, and why are they important?

To thrive as a Credit Balance Representative, you need strong analytical skills, attention to detail, and a background in finance or healthcare billing, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR), and Microsoft Excel is typically required. Exceptional organizational skills, clear communication, and problem-solving abilities help you excel in resolving account discrepancies and collaborating with team members. These competencies ensure accurate account reconciliation, timely refunds, and compliance with regulations, which are critical for maintaining financial integrity and customer satisfaction.

How does a Credit Balance Representative typically collaborate with other departments to resolve account discrepancies?

As a Credit Balance Representative, you will regularly coordinate with billing, customer service, and accounts receivable teams to investigate and resolve account discrepancies. Collaboration often involves communicating with colleagues to verify payment records, clarify adjustments, and ensure that patient or client accounts are accurately updated. Effective teamwork is essential for timely resolution of credit balances and for maintaining compliance with organizational policies and industry regulations. This cross-departmental interaction not only fosters problem-solving skills but also provides valuable exposure to various aspects of the revenue cycle process.
More about Credit Balance Representative jobs
Infographic showing various Credit Balance Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.
Part-Time Faculty - American Citizenship (Non-Credit) Continuous Applicant Pool

Part-Time Faculty - American Citizenship (Non-Credit) Continuous Applicant Pool

Imperial Valley College

Imperial, CA • On-site

$75/hr

Part-time

Posted 23 days ago


Key responsibilities

  • Provide instruction in accordance with approved Imperial Valley College curriculum and established course outlines as assigned.

  • Maintain and submit accurate records according to published deadlines, such as grades, syllabi, and attendance reports.

  • Advise students on academic matters.


Job description

Salary: $75.00 Hourly
Location : 380 East Aten Road, Imperial, CA
Job Type: Part-Time Faculty
Job Number: PTF-CITZNC
Division: Economic & Workforce Development
Department: Economic Development & Career Technical Education
Opening Date: 08/10/2025
Closing Date: Continuous
Representative Duties
BASIC FUNCTIONS: Under the direction of the appropriate Dean, this position is a part-time temporary instructional faculty assignment. This role is best suited for an exceptionally motivated candidate who demonstrates genuine interest in engaging with a diverse student body and possesses a deep-seated passion for fostering academic growth and knowledge. Your commitment to creating an environment that actively promotes diversity and inclusion will be a fundamental cornerstone in this role. This position provides a unique chance to leave a lasting impact on our diverse academic community.
REPRESENTATIVE DUTIES:
Provide instruction in accordance with approved Imperial Valley College curriculum and established course outlines and as assigned based on the needs of the college. E
Assignments are based upon availability of classes, seniority, and qualifications not limited to conducting classes, class preparation, student evaluation, course syllabus, assessing and evaluating student learning outcomes, and other related duties. E
Maintain and submit accurate records according to published deadlines (i.e., grades, syllabi, attendance reports). E
Responsibilities also include maintaining standards of professional conduct and ethics appropriate to the professional position. E
Advise students on academic matters. E
Maintain competency in the field. E
Minimum Qualifications
  1. Bachelor's degree in any discipline AND six (6) semester units in American history and institutions; OR,

  1. The equivalent;
    AND,
  2. Demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic and ethnic backgrounds of community college students and staff.

Supplemental Information
For all Faculty (Full-Time & Part-Time) positions: If you do not meet the minimum qualifications requirements, you MUST fill out the equivalency form and submit with your application packet! Failure to do so, may result in a disqualification of your application. It is the applicants' responsibility! You can find the equivalency form
EEO Information
Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Earned annual sick leave.
Optional enrollment in a California Retirement System.
01
Are you requesting equivalency? If so, please fill out the Equivalency Form located in the Supplemental Information AND contact Martha Gutierrez at (760) 355-6212 or via email at: martha.gutierrez@imperial.edu.
  • Yes
  • No

02
Have you served in a Full-Time, Temporary position within the last 36 months? or have you exceeded regular Part-Time Faculty load over 10 units?
  • Yes
  • No

Required Question