ZipRecruiter

Log In

1

Member Services Representative Two Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsMember Services Representative Two Jobs

Member Services Representative Two information

See salary details

$8

$15

$24

How much do member services representative two jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for member services representative two in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Member Services Representative Two vs Member Services Representative One?

AspectMember Services Representative TwoMember Services Representative One
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma or equivalent
Work EnvironmentCustomer service in call centers, offices, or remote settingsCustomer service in similar environments, often entry-level
Employer & Industry UsageCommon in healthcare, insurance, and financial servicesSimilar industries, often as entry-level roles
Search & Comparison IntentLooking for roles with increased responsibilities or experienceEntry-level or initial member service roles

The Member Services Representative Two typically requires more experience or certifications than the Member Services Representative One. It involves handling more complex member inquiries and providing higher-level support within customer service environments in industries like healthcare and insurance. The role is suited for those seeking advancement from entry-level positions.

More about Member Services Representative Two jobs
What cities are hiring for Member Services Representative Two jobs? Cities with the most Member Services Representative Two job openings:
What states have the most Member Services Representative Two jobs? States with the most job openings for Member Services Representative Two jobs include:
What job categories do people searching Member Services Representative Two jobs look for? The top searched job categories for Member Services Representative Two jobs are:
Member Services Representative Two jobs near you
Infographic showing various Member Services Representative Two job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.
Member Services Representative II

Member Services Representative II

UNITE HERE HEALTH

Chicago, IL

$20.36 - $24.97/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Spanish Bi-lingual Member Services Representative II

UNITE HERE HEALTH serves 200,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!

The Spanish Bi-lingual Member Services Representative II is to be the face of the Fund, especially to members and to provide benefit, eligibility, claim and health care education, information, and issue resolution to this multi-cultural community. The Member Services Representative shares the UNITE HERE HEALTH message by encouraging the utilization of benefits according to plan benefits and best healthcare value, while optimizing the member's service experience.

Essential Job Functions and Duties
  • Serves as the main point of contact for the Fund's members, unions, employers, providers, and vendors on benefit, claims and eligibility issues, education, and questions
  • Receives and records telephone inquiries regarding plan benefits, claims and eligibility and backs up Member Services I and Reception positions for walk-in inquiries
  • Performs telephonic enrollment functions and in-person outreach as needed
  • Encourages members to take steps to get involved in programs to improve their health
  • Recognizes and communicates issues to management including trends and anomalies
  • Research benefit, eligibility and claim issues and initiates corrective action with relevant departments
  • Maintains up-to-date knowledge of all systems and sources relating to plan benefits, processes, policies, etc. that will affect performance of daily tasks
  • Seeks management assistance on issues unable to resolve in a timely manner
  • Maintains awareness of work volumes and service levels
Essential Qualifications
  • Spanish bi-lingual skill
  • 1 ~ 2 years of direct experience minimum in a healthcare, insurance, union, or community engagement environment
  • Working knowledge and experience in enrollment requirements and processes
  • Experience in customer service duties in person and/or over the phone
  • Experience in a call center
  • Working knowledge in complex claims processes, complex self-pay processes including payment, vacation hours, and leave of absence application
  • Associate's degree in healthcare or related field or equivalent work experience required

Salary range for this position: Hourly $20.36 - $24.97. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.

Work Schedule (may vary to meet business needs): Monday ~ Friday, 7.5 hours per day (37.5 hours per week) with potential for hybrid work-from-home arrangement.

We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Pension, Short- & Long-term Disability, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).

Apply