Customer Service Representatives

ProTel, Inc is a leading virtual/dedicated customer service call center that is locally owned and operated in Pearl, MS. We are a vital part in transforming inbound business/medical calls into positive connections 24/7. We are passionate about delivering a professional and polite call experience for our callers, clients and team. If you are looking for a job that offers flexible hours we are that company!

Currently we are looking to fill a: Full or Part Time positions.

Shifts: Monday-Sunday Shifts                                 

(This is not a remote position.)

Our ideal candidate has a positive attitude, follows instructions, takes great pride in representing our clients and providing a fantastic virtual first impression for a wide variety of businesses.

Responsibilities:

• Creating an excellent caller experience with your amazing personality and professionalism.
• Taking accurate messages for our clients
• Delivering messages to our clients timely so they can make important business decisions.
• Being a Positive influence to your team!!

Qualifications:

• Computer Proficiency, Microsoft applications as well as web-based applications
• Customer Service
• Type 30 wpm
• Excellent communication skills (Spelling, Grammar and Logical Messages)
• Bilingual (English and Spanish) is a Plus!!!
• Being a reliable person, the team can depend on.

Benefits:

• Health Insurance
• 401K
• Direct Deposit (paid weekly)
• Training

Dress Code:

• Medical Scrubs or Business Casual

Contact Us:

• Visit our website protel.org
• Call into our Job Line 601.420.1190