Medical Assistant

The Medical Assistant provides clinical and administrative support to assist the health care professional in ensuring the delivery of quality health services. Ensures optimal patient outcomes by providing patient care activities for the patient.

Working Relationships:

As a representative of the Company, communication, attitude, actions, and behaviors have a direct effect on the Company's image and perception of quality service. Interaction with patients, physicians, referral sources, guests, visitors, volunteer workers, co-workers, supervisors, vendors, etc. must be friendly, supportive, courteous, respectful, cooperative, and professional. Behaviors are expected to promote an atmosphere of teamwork and positive relations that are consistent with the Company's standards and guidelines.

Essential Duties and Responsibilities:

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
• Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
• Prepare equipment and examination rooms, and clean instruments.
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
• Preparing, ordering, and administering medications for patients under the direction and supervision of physicians.
• Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care.
• Assist in the transfer of patients pre and post procedures.
• Delivering compassionate support, attention, and assistance to patients and families.
• Ensuring compliance with all health care regulations, including HIPAA and OSHA.
• Completes annual mandatory training by the due date as assigned.
• Other duties and/or responsibilities as assigned.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

• High school diploma or general education degree (GED);
• One to three months related experience and/or training;
• Medical Assistant Certification preferred.

Skills and Abilities:

Language –

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical –

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning –

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other –

• Ability to correlate clinical data with patient care.
• Ability to communicate effectively with patients, families, co-workers, and others and adapt communication style as needed for best outcomes.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the following:

• Required to stand and/or walk for long periods
• Must be able to communicate with or without reasonable accommodations – speak and hear.
• Able to use both hands to finger, handle, or feel, and reach with hands and arms.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Ability to push up to 300lbs. If pushing patients, they should be able to push up to this weight correct?
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to a moderate noise level and moderate temperatures.

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