Data Logging Engineer

Job Description:

Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues.
Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility
Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers
Strong on customer support as well as data analysis of logs, etc.
Must be able to drive for issue resolution with other Engineering teams
Initial analysis of Network KPI degradation to quantify and qualify the issue
Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit
Ensure the latest ticket status ticket status is provided to the customers
Software and patch upgrades on network element to support feature testing and issue resolution verification
Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed

Qualifications:
Bachelor's Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment.
Good knowledge of UNIX/LINUX operating systems
Good Scripting skills using but not limited to Python, Shell or Perl
Strong documentation skills, ability to communicate effectively, a major team player in a small but dynamic environment
Strong knowledge of MS office tools like Excel, power point and Word.
Good analytical skills to investigate and evaluate trending data for issue resolution
Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus
Good knowledge of trouble ticket and knowledge management systems
Willing to work during night to accommodate debugging involving offshore R&D teams