Bozeman Field Operations Specialist

We are looking for a driven, passionate, highly capable, organized and fun individual to join our field operations team. The Bozeman Field Operations Specialist is responsible for providing logistical support and assistance to the Field Operations Manager and Expedition Leaders on our Yellowstone itineraries. This is a contract, field position that requires the ability to adapt and thrive in a dynamic environment with many variables.

*Must reside in the Bozeman area.

RESPONSIBILITIES

Job responsibilities may include but are not limited to the following:

• Be the first line of defense for any on trip issues; foresee scheduling conflicts, manage EL’s requests, develop alternative solutions for trip disruptions + inform vendors of changes as needed
• Manage any last minute schedule interruptions (bad weather, cancellations, etc)
• Provide in person assistance to Expedition Leaders and guests when necessary
• Address any partner relationship issues with Field Operations Manager in a timely manner
• Acquire, manage + track petty cash transactions
• Assist with group luggage as needed (pickup + delivery to hotel and into rooms)
• Work with partners in the field on sustainability, when necessary (Field lunches, etc)
• Provide shuttle services to guests + EL’s if applicable
• Assist with rescheduling of meals + informing both EL’s & vendors
• Work with restaurants to ensure dietary requirements are met
• Work with hotels to correct rooming issues + provide suitable room types for guests with mobility limitations
• Work with Field Operation Manager to handle vehicle issues in the field
• Working with Field Operations Manager to manage any additional season gear needs
• Complete end-of-season inventory
• Comply with and promote all safety procedures

TIME & SEASONALITY
We are currently hiring for our Summer 2024 season: beginning in May 2024 through the beginning of October 2024. The right candidate will have the opportunity to continue into the Winter season. This role will include long working days and require you to be flexible with your time and availability in order to accomplish your goals and the goals of the team. 

REQUIREMENTS

• Must currently reside in Bozeman, Belgrade, or surrounding areas in Montana
• Three or more years of operational experience in field 
• Three or more years of customer service experience
• Proven leadership abilities, including a strong track record of dependability and interpersonal skills
• Ability to work with a team
• Capable of adapting to often changing travel logistics
• Be able to lift items up to 50 pounds
• Comfortable working in cold and inclement weather
• Experience working in the travel industry preferred
• Valid driver’s license and clean driving record
• Experience driving in winter conditions
• Certification in First Aid/CPR
• Must abide by all NHA polices regarding COVID-19.

COMPENSATION & BENEFITS
Aside from daily compensation, Nat Hab provides housing outside of Bozeman while on trip, meals while on trip, transportation to/from location for any travel, as well as branded gear.  

To apply, please submit a cover letter describing your interest and experience, and a resume of your work and education history. 

*Please note, the location for this position. The Colorado address is the location of the home office for Natural Habitat Adventures.