Call Center Supervisor

Ladgov Corporation

San Diego, CA

Job Description

Job Title: Call Center Supervisor.
Location: La Jolla Village Drive San Diego, CA 92161
Schedule: Mon-Fri
Qualifications:

Minimum two years of overall telephone operating experience.
Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures.
One or more years of hands-on experience in supervising, organizing, and training staff members.

Duties:

Receive all incoming calls, answer all emergency calls
Submit work orders in the computerized maintenance management system.
Notify responsible section concerning work orders,
Maintain appropriate records and conduct necessary training.
Provide required administration and management control over their employees work and training.

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