Crisis Intervention Intake Specialist/988 Operator

Schedule: Tuesday - Saturday 4pm - 12am

Summary: Responsible for the diagnostic evaluation through biopsychosocial assessments and disposition of adult and juvenile consumers seeking mental health services. Responds to the Suicide Prevention Hotline and provides crisis intervention services, as well as working closely with area hospitals to ensure proper placement for consumers in crisis. Position requires the ability to multi-task and handle potentially unpredictable situations. Provides crisis prevention and crisis intervention to escalating consumers and other involved parties. Answering 100-200 inbound calls that require crisis intervention. Record financial information, insurance coverage, and caller demographic obeying ethical standards.

Benefits:

• Medical (3 options starting at $57.35 per biweekly pay period)
• Dental
• Vision
• Complimentary Life Insurance policy
• 403(b) retirement plan with company match
• 24 days of PTO per year (includes holidays)
• Public Service Loan Forgiveness (PSLF)

Education: Bachelor's degree in Behavioral Science or Psychology or higher. Candidates without this level of education will not be considered.

Experience: One (1) year of clinical experience required. One (1) year of experience answering a multi-line system preferred.

Knowledge: Accepting inbound calls centered about trauma and mental distress.

Special Requirements: Ability to communicate orally and in writing. Ability to hear and see in emergency situations. Capable of reacting with sound judgement in a fast paced environment. Must be physically able to push, pull and carry a minimum of 25lbs. Must be able to pass NAPPI (Non Abusive Psychological and Physical Intervention) training and safely be able to physically handle potentially aggressive situations.

Location: 11254 58th street north, Pinellas Park 33782

EOE/ADA/VETERANS/DFWP

PEMHS is a drug-free work place that adheres to federal regulations as it pertains to marijuana use.

This position requires employee to be on-site.